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4.0 out of 5

"The reception staff was very nice and even upgraded us without even knowing it was our Anniversary (1st). I used to bring my oldest boy (now 20 here w ... " More

By a verified traveler on Sun 04 Dec 2022

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Hotel Description

Family-friendly 3-star hotel near Top Secret

In Wisconsin Dells

You'll find Top Secret and Noah's Ark Waterpark within 3 miles (5 km) of this hotel. Also, Mt. Olympus Water and Theme Park is within 3 miles (5 km) and Christmas Mountain is within 6 miles (10 km).

Family-friendly fun

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities. A safe deposit box is provided and the front desk is staffed around-the-clock.

Single Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max
$86* Per night/room Jun 8 - Jun 9

Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Signature Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 9 Max

Signature Suite, 1 Bedroom (Queen and Sleeper Sofa)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Presidential Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Polynesian Hotel Wisconsin Dells- Near Noah's Ark ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Polynesian Hotel Wisconsin Dells- Near Noah's Ark

Couples (1) Family (1)
5 out of 5
The reception staff was very nice and even upgraded us without even knowing it was our Anniversary (1st). I used to bring my oldest boy (now 20 here when he was little before I was widowed). I look forward to being my youngest her when the water park reopens.

Posted by on Dec 4, 2022

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Comment from Hotel Management

Dec 4, 2022 by General Manager

Dear Amie, Thank you so much for your wonderful review. We’re simply delighted to hear that you chose to celebrate your first anniversary with us! It’s an honor to be a part of this important day, and we hope your experience here made it extra special. We wish you many more years of love and happiness and look forward to seeing you again soon!

3 out of 5
My experience at this hotel was terrible. Our room was unclean, our door didn't close, a chair was broken and my daughter fell when she sat down, the pull out sofa didn't have sheets or a blanket for my daughter to sleep on, the ice machine on the 2nd floor didn't work so I had to go all the way downstairs near the front desk to get ice, the phone didn't work so I had to use my own phone to call downstairs to complain about the strong weed smell in the hall, both my key cards stopped working on my 2nd day and I had to go and get 2 more keys, the internet didn't work for the 2 days I was there. When I went to check out the very rude front desk women told me the key cards that I gave her didn't belong to the hotel. I explained to her that mine didn't work and the night desk person gave me them and she precised to inform me that if the cards are not to the hotel that I would be charged! I didn't have a door sign so I couldn't let the maids know that we wanted clean towels. I let the front desk know and they said they would get clean towels and more toiletries, I never got them. I stood with 3 adults and 2 kids and only received 1 shampoo for the whole stay there. I ended up just buying my own. I paid $20 a night for a "resort fee" to be treated crappy. It was especially disappointing cause it was my mom & aunt's first time at the Dells. I was at the Dells for Labor Day and stayed at the Best Westin and my stay there was WAY better than my stay at your hotel. NEVER AGAIN!

Posted by on Sep 27, 2022

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Comment from Hotel Management

Sep 28, 2022 by General Manager

Dear Gina,We appreciate you taking the time to notify us of your recent experience at our Resort. We're disappointed to hear that we failed to meet your expectations on this occasion and you found your stay unsatisfactory. Please accept our sincere apologies for any issues you encountered with your room and if it had not been cleaned and prepared to our usual standards. We're also sorry for the unfortunate problem you had with your key card and for any inconvenience this caused. We will certainly discuss the concerns you mentioned and work with our team to ensure guest relations are improved and the points you raised concerning your room are rectified. Your feedback is important as we continually strive to provide our guests with a positive experience.

About the Polynesian Hotel Wisconsin Dells- Near Noah's Ark

Location 857 N Frontage Rd, Wisconsin Dells, WI 53965

Renovations + Closures

The following facilities or services will be unavailable from November 21 2022 to June 10 2023 (dates subject to change):

  • Swimming pool

The property will be renovating from May 10 2023 to June 3 2023 (completion date subject to change). The following areas are affected:

  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

As a guest of Polynesian Hotel Wisconsin Dells- Near Noah's Ark, you'll find an arcade/game room, laundry facilities, and a front-desk safe. WiFi is free in public spaces. The family-friendly Polynesian Hotel Wisconsin Dells- Near Noah's Ark also features an ATM, a television in a common area, and an elevator. Free self parking is available. This 3-star Wisconsin Dells hotel is smoke free.

  • 213 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Lazy river
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wisconsin Dells Station (2.5 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Polynesian Hotel Wisconsin Dells- Near Noah's Ark offers 213 air-conditioned accommodations with safes and coffee/tea makers. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

  • Television
  • Satellite channels
  • Coffee maker
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Change of towels (on request)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Polynesian Water Park
  • Polynesian Water Park Resort
  • Polynesian Water Park Resort Wisconsin Dells
  • Polynesian Water Park Wisconsin Dells
  • Polynesian Hotel Wisconsin Dells
  • Polynesian Resort Wisconsin Dells
  • Polynesian Water Park Resort
  • Polynesian Hotel Wisconsin Dells Near Noah's Ark
  • Polynesian Hotel Wisconsin Dells- Near Noah's Ark Hotel

You should know

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.