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Holiday Inn Augusta West I-20, an IHG Hotel

3-star property
441 Park West, Grovetown, GA 1-855-201-7819
3.6 out of 5
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See all 18 travelocity Reviews

"I like the service and the rooms. I wished the computers worked in the lobby. It was still a great place to stay. " More

By a verified traveler on Wed 01 Mar 2023

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Hotel Description

Enjoy free breakfast at this 3-star Grovetown hotel

In Grovetown

At this Grovetown hotel, you'll be within 3 miles (5 km) of Doctors Hospital of Augusta and 6 miles (10 km) of Georgia Visitor Information Center - Augusta. Augusta Mall and Fort Eisenhower are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$99* Per night/room Apr 28 - Apr 29

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible (Communication, Accessible Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Augusta West I-20, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Augusta West I-20, an IHG Hotel

Everyone (9) Couples (1) Family (4)
5 out of 5
Friendly staff

Posted by , from Huntsville on Sep 12, 2023

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4 out of 5

Posted by on Jul 9, 2023

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5 out of 5

Posted by on Apr 30, 2023

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5 out of 5
I like the service and the rooms. I wished the computers worked in the lobby. It was still a great place to stay.

Posted by , from grovetown on Mar 1, 2023

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5 out of 5
The staff was great

Posted by , from Lake City on Feb 26, 2023

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2 out of 5
Close to highway

Posted by on Jan 1, 2023

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1 out of 5
We arrived to find our room was unclean with hair on the bed and an unknown substance on bedding! Needless to say we were moved to another room with a complimentary stay. The staff was very concerned and took care of the problem immediately.

Posted by on Jul 10, 2022

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3 out of 5

Posted by on Oct 4, 2021

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2 out of 5
The woman who checked me in kept trying to convince me that this wasn’t the hotel I booked. Then I was told the pool doesn’t open til 7. So when my son and I got down there we had it for about 3 minutes before the woman at the counter let in about 10-12 people who we’re not staying at the hotel in to swim. I’m gonna assume family the way she spoke to them. We couldn’t even enjoy the pool anymore cause they were all screaming and yelling and jumping around like crazy. Was gonna try to get a refund but this hotel doesn’t give one…

Posted by on May 29, 2021

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2 out of 5
Check in Staff was stressed and frustrated when I ask if it was possible to have a room further from the elevator due to health needs. “We’re booked and you get what you get” was her response.

Posted by on Mar 1, 2021

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About the Holiday Inn Augusta West I-20, an IHG Hotel

Location 441 Park West, Grovetown, GA 30813

Property Features

Holiday Inn Augusta West I-20, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1855 square feet (167 square meters) and includes conference space. The business-friendly Holiday Inn Augusta West I-20, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1855 sq ft of conference space
  • 167 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Augusta West I-20, an IHG Hotel offers 130 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Kems - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Holiday Inn AUGUSTA WEST
  • Holiday Inn AUGUSTA WEST I-20
  • Holiday Inn I-20
  • Holiday Inn I-20 Hotel
  • Holiday Inn I-20 Hotel AUGUSTA WEST
  • Holiday Inn Augusta West I-20 Hotel Grovetown
  • Holiday Inn Augusta West I-20 Hotel
  • Holiday Inn Augusta West I-20 Grovetown
  • Holiday Inn AUGUSTA WEST I 20
  • Augusta West I20 Grovetown

You should know

  • Pool access available from 8 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.