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"It was clean and neat but my air-conditioning wasn't working and they wouldn't fix it or move me " More

By a verified traveler on Sun 09 Aug 2020

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Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$79* Per night/room Sep 3 - Sep 4

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Bathtub (Hearing, Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Enjoy free breakfast at this 3-star Grovetown hotel

In Grovetown

Within 6 miles (10 km) of this Grovetown hotel, you'll find Fort Gordon and Augusta Mall. University Health Care System and University Hospital are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 130 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

Holiday Inn Augusta West I-20 ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Augusta West I-20

Everyone (6)
3 out of 5
It was clean and neat but my air-conditioning wasn't working and they wouldn't fix it or move me

Posted by on Aug 9, 2020

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1 out of 5

Posted by on Mar 8, 2020

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1 out of 5

Posted by on Feb 5, 2020

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5 out of 5
I loved it all and my stay there was excellent and yes i will return and tell more people about it. The staff was very friendly and helpful!!

Posted by on Dec 2, 2019

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5 out of 5
The room was very clean and neat. Staff was very friendly and helpful. I enjoyed the breakfast buffet.

Posted by on Jul 1, 2019

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5 out of 5

Everything great with hotel

The hotel was very clean and the staff were very nice. If I had one all complaint would be the breakfast but it was free so can't complain about the price. Would recommend definitely.

Posted by , from Alabama on Nov 29, 2015

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Comment from Hotel Management

Dec 8, 2015 by Joe Tate

Dear Terry, Thank you for choosing the Holiday Inn Augusta West. We appreciate you taking the time out to write a review on our property. We are glad that you enjoyed your stay with us, but apologize that we fell short on the breakfast for you. We would love for you to come back and stay with us again very soon, and hopefully exceed your expectations.

5 out of 5

Only one night - But they made you feel great!!

Pros: Free Internet, Quiet, hotel dining
My wife and I only stayed one night as a stop-over on our road trip back home. Yet - they staff starting from the front desk to the bartender were wonderful and always made sure we were taken care of. Great service and wonderful staff!!

Posted by , from Tampa, FL on Aug 16, 2012

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5 out of 5

stop over

We were on our way from Florida to South Carolina to go camping and we stopped here for the night. It was a great hotel for being under $*. The staff could of been a bit friendlier but all in all, it was a good stay. So good that when we got rained out at our camping site, we came back and stayed an additional night so the kids could burn off energy in the pool.

Posted by on Jul 13, 2008

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2 out of 5

Not for business people trying to work

Ok - decent hotel, but absolutely SUCKS for business people. Wireless is spotty. Business center is set up ok, but supplies....yeah right. Printers out of ink, and no resupply. I felt lucky to connect on wireless at 1.0 Mbps. What a joke! I will not stay here again. The friendlienss of the staff is great, but it doesn't make up for the poor performance for business people. Oh, and the bar is lit up like a Kroger...brighter than anyone would like trying to relax after a long day.

Posted by on Feb 6, 2008

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3 out of 5

not worth cost

This hotel will go downhill quickly due to cleanliness. I picked up bedskirt and found used tissue, popcorn, and empty candy wrapper. Bathroom not too clean. Plenty of other hotels around so this one is probably not worth double the price of others. Coupon for $20 breakfast did not cover drinks or tip and was only good for two menu items totaling $16.00 max.

Posted by on Jan 11, 2007

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About the Holiday Inn Augusta West I-20

Location 441 Park West, Grovetown, GA 30813

Property Features

Holiday Inn Augusta West I-20 offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1855 square feet (167 square meters). The business-friendly Holiday Inn Augusta West I-20 also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Grovetown hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • 1855 sq ft of conference space
  • 167 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Augusta Regional Airport (AGS) (25.2 km / 15.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Augusta West I-20 offers 130 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Kems - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk

Hotel Names

  • Holiday Inn AUGUSTA WEST
  • Holiday Inn AUGUSTA WEST I-20
  • Holiday Inn I-20
  • Holiday Inn I-20 Hotel
  • Holiday Inn I-20 Hotel AUGUSTA WEST
  • Holiday Inn Augusta West I-20 Hotel Grovetown
  • Holiday Inn Augusta West I-20 Hotel
  • Holiday Inn Augusta West I-20 Grovetown
  • Holiday Inn AUGUSTA WEST I 20
  • Augusta West I20 Grovetown
  • Augusta West I 20 Grovetown
  • Holiday Inn Augusta West I-20 Hotel
  • Holiday Inn Augusta West I-20 Grovetown
  • Holiday Inn Augusta West I-20 Hotel Grovetown

You should know

  • Pool access available from 8 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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