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4.6 out of 5

"Property was great but the check-in staff was a little off and they didn't have the King Bed room I had booked and they blew right past that like it w ... " More

By a verified traveler on Fri 14 Jan 2022

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Hotel Description

4-star hotel near The Domain, connected to a shopping center

North Burnet stay

With a stay at this North Burnet hotel, you'll be within half a mile (1 km) of The Domain and 3 miles (5 km) of St. David's North Austin Medical Center. Arboretum at Great Hills Mall and Q2 Stadium are also within 3 miles (5 km).

Renovated in 2021

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$229* Per night/room Jul 8 - Jul 9

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Westin Austin at The Domain ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Austin at The Domain

Everyone (6) Couples (2) Family (3)
4 out of 5
Property was great but the check-in staff was a little off and they didn't have the King Bed room I had booked and they blew right past that like it was no big deal - just told me I had two queens instead.

Posted by , from FRANKLIN on Jan 14, 2022

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Comment from Hotel Management

Jan 24, 2022 by Experience Specialist

Thank you for your feedback regarding your recent stay. We apologize that our check-in was not up to your expectations, and have reviewed your feedback with our associates to improve moving forward.

5 out of 5
I would recommend this property for friends, family and Central Texas visitors. Great ambiance and friendly staff.

Posted by on Jan 10, 2022

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Comment from Hotel Management

Jan 12, 2022 by Experience Specialist

We look forward to being your hotel of choice when traveling to the Austin area. Thank you for your feedback.

5 out of 5

Posted by , from San Antonio on Aug 28, 2021

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5 out of 5
The staff was beyond amazing! I surprised my boyfriend with a night stay for his birthday and it couldn't have been better!

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 26, 2021 by Nathaniel from Westin Domain

Dear Valued Guest, Thank you so much for staying at the Westin Austin at The Domain! We really appreciate your kind words about our staff. We hope you choose to create more memories here whenever your travels bring you back to Austin! Sincerely, Nathaniel Williams Front Desk Manager Westin Austin at the Domain

5 out of 5

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 23, 2021 by Nathaniel from Westin Domain

Dear Valued Guest, Thank you for staying at the Westin Austin at The Domain. We hope you choose to create more memories here whenever your travels bring you back to Austin. Sincerely, Nathaniel Williams Front Desk Manager Westin Austin at the Domain

3 out of 5

Posted by on May 17, 2021

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Comment from Hotel Management

Jun 1, 2021 by Manager

Thank you for your review.

4 out of 5

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 25, 2021 by Nathaniel from Westin Domain

Dear Valued Guest, Thank you so much for staying at the Westin Austin at The Domain! We hope you choose to create more memories here whenever your travels bring you back to Austin. Sincerely, Nathaniel Williams Front Desk Manager Westin Austin at the Domain

5 out of 5

Posted by on Jan 2, 2021

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Comment from Hotel Management

Jan 2, 2021 by Nathaniel from Westin Domain

Dear Valued Guest, Thank you so much for staying at the Westin Austin at The Domain! We hope you choose to create more memories here whenever your travels bring you back to Austin. Sincerely, Nathaniel Williams Front Desk Manager Westin Austin at the Domain

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by David

Thank you for 5 stars

5 out of 5
It was nice, had many options for eating and shopping around; staff was great and provided us with plenty of information about the area.

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 8, 2019 by David

Thank you for a great review and for celebrating our amazing associates!

About the The Westin Austin at The Domain

Location 11301 Domain Drive, Austin, TX 78758

Property Features

The Westin Austin at The Domain offers its guests an outdoor pool, a 24-hour health club, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 17000 square feet (1579 square meters). Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Austin at The Domain. Self parking is free. A complete renovation of The Westin Austin at The Domain was completed in May 2021. This 4-star Austin hotel is smoke free.

  • 1 building
  • 346 guestrooms or units
  • 8 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 2010
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Westin Austin at The Domain offers 346 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and down comforters. 65-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers. This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2021.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Urban - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Domain Westin
  • Austin Westin
  • Domain Westin
  • Domain Westin Austin
  • Westin Austin
  • Westin Austin Domain
  • Westin Domain
  • Westin Domain Austin
  • Westin Domain Hotel
  • Westin Domain Hotel Austin
  • The Westin Austin At The Domain Hotel Austin
  • Westin Austin Domain Hotel
  • The Westin Austin at The Domain Hotel
  • The Westin Austin at The Domain Austin
  • The Westin Austin at The Domain Hotel Austin

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.