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4.4 out of 5

"Check in went smoothly, very friendly staff. However, our ion had a terrible sewer smell. Staff did immediately change our room. " More

By a verified traveler on Thu 30 Nov 2023

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Hotel Description

Enjoy the indoor pool at this 3-star Carbondale hotel

In Carbondale

You'll find Southern Illinois Healthcare and African American Museum of Southern Illinois within 3 miles (5 km) of this hotel. Railroaders Memorial and Southern Illinois University are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Apr 29 - Apr 30

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds (Additional Living and Dining Area)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Carbondale-Conference Center, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Carbondale-Conference Center, an IHG Hotel

Everyone (5) Couples (1) Family (5)
3 out of 5

Posted by on Mar 29, 2024

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Comment from Hotel Management

Apr 1, 2024 by Evelyn Martinez

Thank you for taking the time in leaving us a review. We hope you visit us again!

3 out of 5
Check in went smoothly, very friendly staff. However, our ion had a terrible sewer smell. Staff did immediately change our room.

Posted by on Nov 30, 2023

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Comment from Hotel Management

Dec 1, 2023 by Sylvia P. Assistant General Manager

Thank you for taking time to leave us a review. We deeply apologize for the smell that was in your original room during your stay. This has been a result of the City of Carbondale doing work on Reed Station Rd and rest assured we are working with them diligently to get this to go away. We hope we get the opportunity to host you again in the future.

5 out of 5

Posted by , from Belleville on Nov 26, 2023

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5 out of 5

Posted by on May 14, 2023

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Comment from Hotel Management

Jun 7, 2023 by Sylvia P. Assistant General Manager

Thank you for taking time to leave us a rating! We hope to welcome you back in the future.

5 out of 5
Clean rooms and lobby. super fast check in.

Posted by on Apr 2, 2023

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Comment from Hotel Management

May 9, 2023 by Sylvia P. Assistant General Manager

Thank you for taking time to leave a review! We hope to get the chance to host you again

5 out of 5
What great info the front desk passed on to us...by joining the IHG rewards we could save on the pet fee! No one ever told us this before!! So of course we will always try to use IHG properties when we travel with Tillie Dog!

Posted by , from Orlando on Dec 20, 2022

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Comment from Hotel Management

Dec 20, 2022 by Crystal McManus, GM

We are so happy that we could help you! We look forward to having you and your furry friend back in the future!

5 out of 5

Posted by on Feb 14, 2021

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4 out of 5
They only had a Keurig & no way to make a cup of tea. Only styrofoam cups &they cannot be microwaved. Otherwise very nice

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 17, 2019 by Jane

Thank you for writing about your stay. We apologize about not having hot water ready for your tea. Next time you visit us let the front desk staff know and we will have hot water ready for you. They are always eager to help a guest.

5 out of 5
Quick checkin and staff were accommodating. Room was large and very comfortable.

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jul 14, 2019 by Jane

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 27, 2019 by Jane

Thank you for taking time to review your stay!

About the Holiday Inn Carbondale-Conference Center, an IHG Hotel

Location 2300 Reed Station Parkway, Carbondale, IL 62901

Property Features

Holiday Inn Carbondale-Conference Center, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Carbondale-Conference Center, an IHG Hotel. Self parking is free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2006
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Carbondale Station (6.4 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Carbondale-Conference Center, an IHG Hotel offers 100 accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Fat Bottom Betty's - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fat Bottom Betty's - This bar serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carbondale Holiday Inn
  • Holiday Inn Carbondale
  • Holiday Inn Hotel Carbondale
  • Holiday Inn Carbondale Hotel Carbondale
  • Holiday Inn Carbondale Hotel
  • Holiday Inn Carbondale Carbondale
  • Holiday Inn Carbondale Conference Center
  • Holiday Inn Carbondale Conference Center
  • Holiday Inn Carbondale-Conference Center, an IHG Hotel Hotel

You should know

  • Pool access available from 7 AM to 10 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.