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"Each member of the staff - incredibly friendly, nice and as helpful as can be. The "but" comes in the form of "no internet service" which I did not kn ... " More

By a verified traveler on Tue 05 May 2015

Hotel Description

Enjoy the indoor pool at this Monticello hotel

In Monticello

You'll be within half a mile (1 km) of Monticello Railway Museum and 20 miles (32 km) of Champaign County Forest Preserve District. Parkland College and Tribute to Olympic and Paralympic Athletes are also within 20 miles (32 km).

Renovated in 2017

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 44 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Dec 15 - Dec 16

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Monticello Gateway Inn ratings based on 7 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Monticello Gateway Inn

Everyone (3)
1 out of 5
Loud noises in the hotel kept us from falling asleep and a neighboring room's alarm clock woke us at 5:30 but no one was in the room so we needed to get staff to turn it off. Bathroom towels appeared unclean and smelled. Room was previously paid for through travelocity but we were charged again upon leaving. Hotel staff informed us they would correct this and email once reversed but we never received an email. Called later to confirm, was informed that no one was available to help us with the issue.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Guest Relations

We sincerely apologize for your negative experience at our hotel. We will look into these issues and rectify these concerns. We hope you can return in the future so that we may have another opportunity to provide excellent customer service to our guests.

2 out of 5
The property appeared to be going through some sort of remodel. I had a reservation for a queen bed room. The first room I was put in had bugs on the curtains and walls. There was also no smoke detector in the room. The second room I was put in was the same way. The third room, which was a 2 double bed room, was better. No bugs in the room. The hotel staff seemed to be exasperated that I was complaining about it and didnt seem happy about having to move me. It seemed like i was interrupting time with his friends.

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 22, 2019 by Guest Relations.

We sincerely apologize for your negative experience at our hotel. We have since resolved the maintenance issues addressed. Thank you for your feedback.

2 out of 5

very run down

Pros: nothing
I was very disappointed with the condition of this hotel considering the expensive price. When I entered my room, it immediately smelled of urine and stale cigarette smoke. The room was very basic and the location was awful, right behind a large gas station, making it very noisy. It was difficult to get in and out of the hotel itself because there were no automatic doors. I would not recommend this hotel.

Posted by , from Virginia on Apr 18, 2018

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3 out of 5

Nice, but...

Each member of the staff - incredibly friendly, nice and as helpful as can be. The "but" comes in the form of "no internet service" which I did not know about until we got there and were headed to our room. I chose the motel for three reasons - and ONE of them was "free wi-fi" access to the internet. That wasn't true. Let me add that my wife loved the staff, the room and had a great night's sleep on the comfortable mattress. I do not disagree with her assessment. I did appreciate the personal call from the ho0tel manager from her home apologizing profusely for not having internet connection. Unfortunately, she said, she had been working on it throughout the day; alas, the necessary part to make it work again was being shipped in and would not get there until the following morning around 10:30.

Posted by on May 5, 2015

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5 out of 5

Great hotel

We stayed at this hotel while on our way to St. Louis. This is one of the best Bestwestern i have stayed in. The property is very clean and the rooms are outstanding and large. The beds were very comfortable. The property has a very big pool, and our kids loved it. The hot tub was fabalous. The outside patio was overlooking the beautiful lake. The restaurant next door is very convenient. I would definitely stay at this hotel again.

Posted by on Dec 25, 2006

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2 out of 5
The sofa bed was the worst place to sleep I've ever encountered in a hotel: springs missing, gaps in the springs, it slanted at about a 30 degree angle, ....

Posted by on May 30, 2006

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5 out of 5

Relaxing atmosphere

I must be honest, we now live in Monticello, but have stayed numerous times in this motel. We especially like the pool area since we have young children. The rooms are clean and the lobby and common rooms are well maintained. They can't seem to keep the hot tub hot though so if you are planning on soaking in a tub at the end of the day, you should ask if the hot tub and pool are warmed up!

Posted by on May 20, 2006

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About the Best Western Monticello Gateway Inn

Location 805 Iron Horse Place, Monticello, IL 61856

Property Features

Best Western Monticello Gateway Inn offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A terrace, barbecue grills, and laundry facilities are also featured at the business-friendly Best Western Monticello Gateway Inn. Free self parking is available. A complete renovation of Best Western Monticello Gateway Inn was completed in January 2017. This Monticello hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Built in 1997
  • Continental breakfast (free)
  • Dining venue
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard) (41 km / 25.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Monticello Gateway Inn offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. This Monticello hotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Best Western Monticello Gateway Inn has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 10 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Monticello
  • BEST WESTERN Monticello Gateway
  • BEST WESTERN Monticello Gateway Inn
  • Best Western Monticello Gateway Hotel Monticello
  • Monticello Gateway Monticello
  • Best Western Monticello Gateway Inn Hotel
  • Best Western Monticello Gateway Inn Monticello
  • Best Western Monticello Gateway Inn Hotel Monticello

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.