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4.6 out of 5

"Outstanding inside and out property was clean employees were friendly and helpful " More

By a verified traveler on Mon 30 Apr 2018

Hotel Description

3.5-star aparthotel near Billy Graham Library

In Charlotte

You'll find Billy Graham Library and York Road Community Park within 2 miles (3 km) of this aparthotel. Charlotte Regional Farmers Market and Renaissance Park are also within 2 miles (3 km).

Free perks

This aparthotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, kitchenettes

The 144 apartments feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with DVD players. Other amenities include sofa beds, sitting areas, and coffee/tea makers.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
$99* Per night/room Nov 1 - Nov 2

Suite, 1 Bedroom, Accessible, Bathtub (2 Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom (Top Floor)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

HYATT house Charlotte Airport ratings based on 38 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HYATT house Charlotte Airport

Everyone (4) Couples (1) Family (3)
4 out of 5
This is a great place for the value. It’s convenient and a quick drive from the airport. The shuttle drivers are outstanding! Lobby is modern and bar area is spacious. Rooms are clean and laid out well. A few places are a bit dated but nothing that deserves a low rating. Great place for sure.

Posted by on Sep 27, 2019

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Comment from Hotel Management

Oct 1, 2019 by Narciso

Dear JTRods, thank you for your review. I am delighted to read that we exceeded your expectations

3 out of 5
We arrived on the red eye from the West Coast. The young lady at the front desk, Mimi, was very sweet. However when we asked if there was any way to get into the room earlier, she said she would do what she could. We went out, had breakfast, and drove around a little, cane back at 11am and inquired about room. Mimi called housekeeping and told us it would be ready in 30 - 45 minutes. We slept on couches in lobby until 12 noon. Mimi has gone to lunch. The woman behind the desk I approached said “we can’t guarantee early check in. We only have one person cleaning rooms.” I told her I wasn’t looking for a guarantee, I was looking for mercy. The hotel was aware we were there from 0700 am and wanting a room. Had we not prepaid we would have left. Not great customer service at all. We will not stay at a Hyatt place again.

Posted by , from Discovery Bay, CA on Jul 24, 2019

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Comment from Hotel Management

Aug 26, 2019 by Narciso Gonzalz - Director of sales

Dear Patricia, thank you for making the time to review our beautiful all Suite Hotel. We take your comments very seriously. The hotel has taken the necessary steps to insure that this never happens again. Thank you! Safe Travels!

5 out of 5
Friendly staff clean room decent breakfast. Outdoor lounge area with fire pit is a nice place to hang out

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 11, 2019 by Shanice Velez - AGM

Thank you for completing our survey we look forward to seeing you again !

5 out of 5
The kindness of the staff and the service was great

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 16, 2019 by Matt A

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

5 out of 5

Weekend Fun

Pros: comfort and the location
Cons: N/A
Location: Downtown was about 15 Mins away
Outstanding inside and out property was clean employees were friendly and helpful

Posted by , from Spartanburg SC on Apr 30, 2018

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Comment from Hotel Management

Jun 7, 2018 by Ashley

Thank you for your feedback. We look forward to seeing you again.

3 out of 5
Noisy. Noisy. Loads of people visiting top rooms all night long. Did not get the king bed I selected.

Posted by on Dec 12, 2017

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5 out of 5

Very nice hotel close to Carowinds.

Very clean and spacious hotel with friendly staff. We enjoyed the full breakfast, pool and hot tub.

Posted by , from Carrollton, Virginia on Jun 26, 2017

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5 out of 5

Will defiantly stay again when visiting Charlotte.

The hotel and staff were excellent. The staff is very friendly and the breakfast buffet was excellent!!

Posted by , from Charleston,SC on Jul 28, 2015

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5 out of 5
Friendly staff. Hotel extremely clean. Suites were very nice. We go to Charlotte all of the time and we will be back soon!!

Posted by , from Charlotte, NC on May 31, 2013

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5 out of 5

Excellent suite accommodations for the money

Pros: Free breakfast, Quiet
Hotel and room were clean, comfortable and had all the amenities. Suite was spacious and had everything we needed. Particularly liked the hotel location; convenient to football stdium and airport.

Posted by , from RI on Apr 12, 2011

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About the HYATT house Charlotte Airport

Location 4920 S Tryon St, Charlotte, NC 28217

Property Features

HYATT house Charlotte Airport offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. You'll find a 24-hour business center on site. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly HYATT house Charlotte Airport. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. This 3.5-star Charlotte aparthotel is smoke free.

  • 144 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (12.8 km / 8 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

HYATT house Charlotte Airport offers 144 air-conditioned accommodations with DVD players and safes. Accommodations have separate sitting areas and include sofa beds and desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Charlotte aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with pay movies. Housekeeping is provided daily.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast. The aparthotel hosts a free manager's reception on select days.

HYATT house Charlotte Airport has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Summerfield Suites Charlotte
  • HYATT house Charlotte Airport
  • HYATT house Hotel Charlotte Airport
  • Charlotte Hyatt
  • Charlotte Summerfield Suites
  • Charlotte Summerfield Suites
  • Hyatt Summerfield Suites Charlotte Airport Hotel Charlotte
  • Summerfield Suites Charlotte
  • HYATT house Charlotte Airport Aparthotel
  • Charlotte Hyatt
  • HYATT house Charlotte Airport Charlotte
  • HYATT house Charlotte Airport Aparthotel
  • HYATT house Charlotte Airport Aparthotel Charlotte
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.