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4.4 out of 5

"Super helpful desk staff; comfy room and bed; tasty food At restaurant; excellent shuttle service. " More

By a verified traveler on Tue 12 Mar 2024

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Hotel Description

Hotel near Carolinas Aviation Museum in Charlotte

Close to airport

Within 6 miles (10 km) of this Charlotte hotel, you'll find Carolinas Aviation Museum and Billy Graham Library. U.S. National Whitewater Center and Bank of America Stadium are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$126* Per night/room Apr 7 - Apr 8

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Charlotte Airport, an IHG Hotel ratings based on 28 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Charlotte Airport, an IHG Hotel

Everyone (16) Couples (3) Family (11)
5 out of 5
Super helpful desk staff; comfy room and bed; tasty food At restaurant; excellent shuttle service.

Posted by , from COLLEGE STATUION on Mar 12, 2024

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5 out of 5
Stayed due to an unexpected layover in Charlotte. The front desk staff was exceptional. Do kind, helpful, friendly, etc. Nice, clean, comfy bed!

Posted by , from COLLEGE STATUION on Mar 10, 2024

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5 out of 5

Posted by on Jan 24, 2024

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Comment from Hotel Management

Feb 8, 2024 by RD

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Raj. DGeneral Manager

5 out of 5
Check in lady Tiara very friendly and helpful

Posted by on Jan 19, 2024

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Comment from Hotel Management

Jan 22, 2024 by Rochelle Jordan , FOM.

Thank you for your positive feedback. We value are customers, and want your stay to be memorable. Staff will definitely know the time the guest takes to show appreciation when treat with great hospitality.

4 out of 5

Posted by on Jan 5, 2024

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Comment from Hotel Management

Feb 8, 2024 by RD

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Raj. DGeneral Manager

1 out of 5

Posted by on Dec 31, 2023

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Comment from Hotel Management

Jan 5, 2024 by MR

Thanks for the "1" and then not telling us why you are giving us that rating. You probably give all hotels a 1. But it is what it is.....

5 out of 5
I liked being close to the airport, the free shuttle to the airport, and being able to leave my car parked in the hotel parking lot during our trip. There is nothing about this hotel that I didn't like.

Posted by on Dec 24, 2023

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Comment from Hotel Management

Dec 27, 2023 by Michael Ratcliff

Dear Valued Guest,Thank you for the outstanding review! I will be sure to share it with the entire TEAM! If your travels ever find you in Charlotte, we hope you choose to stay with us again!General Manager

5 out of 5
Easy peasy

Posted by on Nov 25, 2023

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Comment from Hotel Management

Dec 1, 2023 by Michael Ratcliff

Dear Valued Guest,Thank you for the outstanding review! I will be sure to share it with the entire TEAM! If your travels ever find you Charlotte, we hope you choose to stay with us again.General Manager

3 out of 5

Posted by on Nov 13, 2023

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Comment from Hotel Management

Dec 5, 2023 by MR

Dear Valued Guest,Thank you for the review! General Manager

5 out of 5
Easy access to Airport. Friendly service at check in and out! Thank you

Posted by on Sep 29, 2023

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Comment from Hotel Management

Oct 2, 2023 by MR

Thanks for the outstanding review! I will be sure to share this with the entire TEAM!General Manager

About the Holiday Inn Charlotte Airport, an IHG Hotel

Location 2707 Little Rock Rd, Charlotte, NC 28214

Property Features

Holiday Inn Charlotte Airport, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes a conference center. The business-friendly Holiday Inn Charlotte Airport, an IHG Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

  • 1 building
  • 200 guestrooms or units
  • 4 levels
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1970
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Charlotte Airport, an IHG Hotel offers 200 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. 42-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

The Hub Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Holiday Inn Charlotte Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.25–21.95 per person
  • Extended parking fee: USD 15.00 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Charlotte-Airport Conf Ctr
  • Holiday Inn Conf Hotel Charlotte-Airport Ctr
  • Holiday Inn Charlotte Airport Hotel
  • Holiday Inn Charlotte Airport
  • Holiday Inn Charlotte
  • Charlotte Holiday Inn

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.