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"Everything was fine. Lobby was under construction, but I never heard any noise. Also, the main thing is such an easy fix. Caulk the bathtub! It was bl ... " More

By a verified traveler on Mon 27 Aug 2018

Hotel Description

Hotel near World of Golf in Florence

Close to airport

You'll be within half a mile (1 km) of World of Golf and 2 miles (3 km) of Florence Mall with a stay here. Florence Antique Mall and UC Health Stadium are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and a free airport shuttle. Business travelers can take advantage of the business center. You'll appreciate the free area shuttle, self parking, and lobby fireplace.

Free WiFi, satellite TV

In addition to TVs with satellite channels, the 83 guestrooms offer free WiFi and coffee/tea makers. Free local calls, hair dryers, and safes are also available.

Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$51* Per night/room Feb 24 - Feb 25

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport ratings based on 35 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport

Everyone (21) Couples (4) Family (3)
3 out of 5
They only had 5 of the 6 rooms we asked for. The 6th room was a single bed and we had two adults in each room

Posted by on Oct 20, 2019

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Comment from Hotel Management

Nov 28, 2019 by MANAGEMENT

I received your review concerning your stay at Microtel, I would like to apologize for the substandard treatment that you received. It is our primary goal to provide excellent service to the guest that stay with us. I'm sorry that the service did not live up to your expectations. I have shared your with the staff and will make every effort to address the issues to ensure this does not happen again, Although it cant make up for this stay i would like to thank you for bringing this problem to our attention. I hope you can forgive this inconvenience and give us another opportunity to offer you a satisfactory experience. Sincerely, Tina Rodriguez

4 out of 5

Posted by on Sep 10, 2019

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Comment from Hotel Management

Nov 28, 2019 by MANAGEMENT

Dear Guest, Thank you so much for taking the time to write a review, We're so happy you had such a good experience and we look forward to seeing you again in the future! Thank you from the staff at Microtel Inn & Suites

5 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Nov 28, 2019 by MANAGEMENT

Dear Guest, Thank you so much for taking the time to write a review, We're so happy you had such a good experience and we look forward to seeing you again in the future! Thank you from the staff at Microtel Inn & Suites

5 out of 5
It was easy to get to and the people was nice and I enjoy myself

Posted by on Aug 19, 2019

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Comment from Hotel Management

Nov 28, 2019 by MANAGEMENT

Dear Guest, Thank you so much for taking the time to write a review, We're so happy you had such a good experience and we look forward to seeing you again in the future! Thank you from the staff at Microtel Inn & Suites

5 out of 5
The lightning in rooms was dim but they were remodeling so maybe this will be different next time

Posted by on Jul 28, 2019

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Comment from Hotel Management

Nov 28, 2019 by MANAGEMENT

I received your review concerning your stay at Microtel, I would like to apologize for the substandard treatment that you received. It is our primary goal to provide excellent service to the guest that stay with us. I'm sorry that the service did not live up to your expectations. I have shared your with the staff and will make every effort to address the issues to ensure this does not happen again, Although it cant make up for this stay i would like to thank you for bringing this problem to our attention. I hope you can forgive this inconvenience and give us another opportunity to offer you a satisfactory experience. Sincerely, Tina Rodriguez

5 out of 5

Posted by on Jul 25, 2019

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Comment from Hotel Management

Nov 28, 2019 by MANAGEMENT

Dear Guest, Thank you so much for taking the time to write a review, We're so happy you had such a good experience and we look forward to seeing you again in the future! Thank you from the staff at Microtel Inn & Suites

1 out of 5
Location Close to job and supermarkets and dining establishments

Posted by on Jul 15, 2019

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Comment from Hotel Management

Nov 28, 2019 by MANAGEMENT

Dear Guest, Thank you so much for taking the time to write a review, We're so happy you had such a good experience and we look forward to seeing you again in the future! Thank you from the staff at Microtel Inn & Suites

3 out of 5
Property was in full renovation mode. No lightbulbs, no elevator, etc. staff, especially Tina , was great though. Just a lot of minor things that will clear up when remodel is done

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 5, 2019 by GM

Dear Jon, I received your review concerning your stay at Microtel, I would like to apologize for the substandard treatment that you received. It is our primary goal to provide excellent service to the guest that stay with us. I'm sorry that the service did not live up to your expectations. I have shared your with the staff and will make every effort to address the issues to ensure this does not happen again, Although it cant make up for this stay i would like to thank you for bringing this problem to our attention. I hope you can forgive this inconvenience and give us another opportunity to offer you a satisfactory experience. Sincerely, Tina Rodriguez

1 out of 5
There were ants in the room and it hadn't been cleaned very well. It was really noisy, not just airplane noise, but the walls were thin and you could hear everyone in the halls and in the adjoining room. The air conditioner was also really noisy. There was mold around the shower in the tub. The receptionist acted like checking us in was bothersome. The basic things you look for in a hotel are cleanliness, quietness, and friendliness. This was a zero on all fronts. We booked 2 nights and it was all we could do to stay one. The only plus I would give them was that they refunded the second night no questions asked. Probably because they are used to it.

Posted by on May 29, 2019

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Comment from Hotel Management

May 30, 2019 by GM

Dear Guest, I received your review concerning your stay at Microtel, I would like to apologize for the substandard treatment that you received. It is our primary goal to provide excellent service to the guest that stay with us. I'm sorry that the service did not live up to your expectations. I have shared your with the staff and will make every effort to address the issues to ensure this does not happen again, Although it cant make up for this stay i would like to thank you for bringing this problem to our attention. I hope you can forgive this inconvenience and give us another opportunity to offer you a satisfactory experience. Sincerely, Tina Rodriguez

1 out of 5
Never again, I will always walk a hotel before I book!!! It appeared that people live there. Smelled something on second floor. It smelled terrible. There was rif raft all over the place. Worst place that I have ever stayed!!!!! The hallway stunk. Only stayed because the AC was ok and the sheets were clean. Every Wyndham we have stayed in has been extremely disappointing!!!!!!!!! floor

Posted by on May 11, 2019

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Comment from Hotel Management

May 15, 2019 by GM

Dear Guest, I received your review concerning your stay at Microtel, I would like to apologize for the substandard treatment that you received. It is our primary goal to provide excellent service to the guest that stay with us. I'm sorry that the service did not live up to your expectations. I have shared your with the staff and will make every effort to address the issues to ensure this does not happen again, Although it cant make up for this stay i would like to thank you for bringing this problem to our attention. I hope you can forgive this inconvenience and give us another opportunity to offer you a satisfactory experience. Sincerely, Tina Rodriguez

About the Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport

Location 7490 Woodspoint Dr, Florence, KY 41042

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. The business-friendly Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. Smoking is allowed in designated areas at this Florence hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.) (9.6 km / 6 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport offers 83 air-conditioned accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time ends at 2:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 6.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Florence Cincinnati Airport
  • Microtel Inn Wyndham Hotel Florence Airport Cincinnati
  • Microtel Inn Wyndham Florence/Cincinnati Airport Hotel Florence
  • Microtel Inn Wyndham Florence/Cincinnati Airport Hotel
  • Microtel Inn Wyndham Florence/Cincinnati Airport Florence
  • Microtel Inn Wyndham Florence/Cincinnati Airport

You should know

  • Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.