Near the airport
Within 12 miles (20 km) of this hotel, you'll find Duke Energy Convention Center and Paycor Stadium. Great American Ball Park and Heritage Bank Center are within 12 miles (20 km).
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.
Mar 24, 2022 by Front Desk Manager
Miss Lara, I do apologize that you didn't enjoy your stay. Let me remind you that we are not a Bed and Breakfast, we are a hotel. There is the typical amount of noise here, but our hotel was rather quiet on that night, as it is every other night. Any and every noise complaint IS addressed immediately, and I am the one who addressed it. I am the 31 year old Front Desk Manager and like I told you that night, I cannot move you rooms until the noise has had a chance to be addressed. Yet, I accommodated your request anyways. I immediately went to handle the noise above you when you called the front desk, but no longer after I returned to the front desk, you were right behind me asking for a new room. You didn't call about the 15 minute phone call you listened to nor did you give the room above you the chance to be quiet. They were quiet though, because as I explained to them, it costs US money to move someone rooms when the room they are initially placed in has been entered. That room has to be re-cleaned and inspected before it can be rented to another guest. I believe this was not a hotel issue, but a preference issue. You prefer your stay to be silent while you rest, as anyone does. That is understandable, however like I said, this is a hotel so it is ALSO understandable that there is some level of noise. As far as breakfast goes, you MUST have overlooked the sausage gravy, sausage, biscuits, muffins, bagels, yogurt, orange juice, apple juice, coffee, decaf coffee, and hot water for tea. We are one of the hotels that offer such a variety and get hundreds of reviews complimenting such things. As well as how quiet, clean, and friendly we are. I hoped you would have appreciated how much we went out of our way to please you and do hope you have a change of heart in that regard. We put hospitality first and strive to exceed our guests' needs and expectations. I am sorry that wasn't enough for you. Maybe a Bed and Breakfast would suit your needs better in the future.
Jan 12, 2022 by Front Desk Agent
Thank you for your review! We hope you stay with us again soon!
Aug 24, 2021 by Front Desk Manager
We are so thankful for your review! Clearly you were able to see why we are considered the cleanest and friendliest hotel in the area! Our staff works very hard to make sure each guests thoroughly enjoys their stay with us. We hope to have the chance to serve you again in the future! - Wingate By Wyndham Cincinnati Airport, Erlanger Ky.
Jun 2, 2021 by -amanda
we are very sorry you feel this way! We insure you we are doing everything we can to maintain our hotel to be a nonsmoking facility, however if you would have reached out to one of our staff during your stay with us we would have done everything to make your stay become more comfortable. Did you ask the staff to do a room move or to look into the smell of smoke? we usually find the source of the guest who doesn't comply with our non smoking policy and they would have been told to leave immediately. I can assure you our staff would have been very helpful to accommodate any issues you may have had while you stayed with us, We take pride in making sure our guest are always happy here at The Wingate by Wyndham during their stay with us, Again Im very sorry you had this experience!!
Oct 21, 2020 by Front Desk Manager
Thank you so much Rick!! Our hope here at the Wingate By Wyndham Cincinnati Airport, Erlanger Ky is that all of our guest have such a great experience! Come back and see us sometime!
Aug 3, 2020 by Front Desk Manager
Thank you so much for letting us know how we are doing here at the Wingate By Wyndham Cincinnati Airport, Erlanger Ky. We hope you come back and see us again!
Feb 27, 2020 by Front Desk Associate
Thank you so much for letting us know how we are doing here at the Wingate by Wyndham Cincinnati Airport / Erlanger. We hope to be able to serve you again in the future.
Feb 5, 2020 by Front Desk
Thank you so much for letting us know how we are doing here at the Wingate by Wyndham Erlanger / Cincinnati Airport! We hope to be able to serve you again in the future.
Wingate by Wyndham Erlanger/Cincinnati offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 1350 square feet (125 square meters) and includes conference space. The business-friendly Wingate by Wyndham Erlanger/Cincinnati also features gift shops/newsstands, concierge services, and laundry facilities. Free self parking is available. This 3-star Erlanger hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Wingate by Wyndham Erlanger/Cincinnati offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.