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"Great stay other than elevators not working at times but other that that no complaints " More

By a verified traveler on Thu 07 Mar 2019

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Hotel Description

Hotel near University of Arkansas in Fayetteville

Heart of Fayetteville

You'll find University of Arkansas and Baum Stadium within 2 miles (3 km) of this hotel. Jerry Jones/Jim Lindsey Hall of Champions Museum and Randal Tyson Track Center are also within 2 miles (3 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Express check-out and laundry facilities are also provided.

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Select Suites - Fayetteville - I-49 ratings based on 13 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Select Suites - Fayetteville - I-49

Everyone (9) Couples (2) Family (2)
4 out of 5

Posted by on Oct 23, 2023

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1 out of 5

Posted by on Nov 3, 2022

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1 out of 5
I had no reservations at any of the Extended Stay Hotels in NW Arkansas!! No one could find my reservation so I went elsewhere. What happened to my reservation??

Posted by on Oct 8, 2022

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1 out of 5
Worst experience ever. Ultimately we were not permitted to check in even though we did everything correctly. We arrived at 8:30 pm but were not allowed to check in because not everyone in my family was present with their IDs. (We were in 2 vehicles and my husband and son were arriving later.) Also, my reservation was for 6 people and the clerk insisted that rooms only accommodate 4, and never checked to see that we had 2 rooms booked. Also the clerk was walking her dog when we arrived and we had to wait for her to do that just to have this conversation. I relented and although I had a reservation for 6, I agreed to send my husband and son elsewhere since she could only take 4. I explained that I had a handicapped family member who really needed to lay down while we waited for the rest of our family to arrive, and I asked if the other family members could show their ID when they arrived later. The clerk told me she didn’t have handicapped rooms, and I said that we didn’t need a handicapped room, I was only trying to explain why we weren’t able to check in all together. The clerk seemed to think that all disabilities involve a wheelchair and I educated her on this point. Ultimately the clerk accused me of trying to sneak in extra people, she said that since I had already told her we had 6 in our group that she couldn’t give us a room for 4, she got rude with me, and closed her metal curtain on my face and said she wouldn’t do business with me.

Posted by on May 1, 2022

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Comment from Hotel Management

May 9, 2022 by Brian -Guest Engagement Team - WoodSpring Suites

Thank you for taking the time to rate and review your stay with us, Amy. Please accept our sincerest apologies for the issues that you encountered with at our hotel. We pride ourselves on delivering an exceptional stay from start to finish, and are so sorry that this did not come across. We will review these concerns with our team to improve the guest experience for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.

3 out of 5

Posted by on Jul 1, 2021

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2 out of 5
We had to wait 45 minutes to get into our room because they had no rooms cleaned. It was 9:15pm when we arrived and we were not able to enter our room until 10:00pm. It would have been okay, but the attitude of the staff was horrible. The cleaning staff, instead of cleaning our room, were at the front desk complaining about us wanting our room cleaned. Saying it was selfish that we were asking them to clean our room. And on top of this they said I would be getting about a $15 discount. When I checked my bank account they had taken out the full amount.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Brandon, Guest Engagement Team, WoodSpring Suites

Thank you for your feedback and for sharing your experience. We apologize for the great inconvenience of arriving and having to wait for service at the reception desk. That is certainly not the first impression we were aiming for. We sincerely apologize for the customer service that you received as this is not the standard of service that we consider acceptable. We are so sorry for disappointing you and will make sure that we address this with our front desk team for proper action and resolve.

2 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by Alex, Guest Engagement Team- Woodspring Suites

We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.

3 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 23, 2019 by WS U of A

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our WoodSpring Suites hotel very soon! Sincerely, Nate

1 out of 5
Nothing and my room was nasty I want my money back

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 17, 2019 by WS U of A

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nate

1 out of 5
The room smelled awful! I had to keep the window open. Bathtub was soiled and so was toilet.

Posted by on May 13, 2019

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Comment from Hotel Management

May 15, 2019 by Nationwide Hotel Management Company, LLC

Thank you so much for letting us know. This is not at all what we are known for and I'm so sorry for your disappointing stay. We hope you'll come back for a more typical fresh, clean stay with us.

About the Extended Stay America Select Suites - Fayetteville - I-49

Location 2638 W Old Farmington Rd, Fayetteville, AR 72704

Property Features

As a guest of Extended Stay America Select Suites - Fayetteville - I-49, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This Fayetteville hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2007
  • Self-service laundry
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Select Suites - Fayetteville - I-49 offers 121 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. This Fayetteville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Rock climbing nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Fishing nearby
  • Health or beauty spa nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Marina nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Scooter/moped rentals nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at 10:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 8:00 PM
Guests can access their accommodation through a private entrance.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 8:00 PM
Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property is professionally cleaned

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Private entrance
  • Events/parties not allowed
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Value Place Fayetteville Univ. Arkansas Aparthotel
  • Value Place Hotel Fayetteville
  • Value Place Fayetteville Hotel Fayetteville
  • Value Place Fayetteville AR Aparthotel
  • Value Place Univ. Arkansas Aparthotel
  • Value Place Fayetteville Univ. Arkansas
  • Value Place Univ. Arkansas
  • WoodSpring Suites Fayetteville Univ. Arkansas Aparthotel
  • Value Place Fayetteville AR
  • WoodSpring Suites Univ. Arkansas Aparthotel
  • WoodSpring Suites Fayetteville Univ. Arkansas
  • WoodSpring Suites Univ. Arkansas
  • Value Place Fayetteville Univ. of Arkansas
  • WoodSpring Suites Fayetteville Univ of Arkansas
  • WoodSpring Suites Fayetteville Univ. of Arkansas
  • Extended Stay America Select Suites Fayetteville I 49
  • Extended Stay America Select Suites - Fayetteville - I-49 Hotel

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.