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"Comfortable, clean room with friendly and helpful staff (especially Wilomina). We will definitely stay again! " More

By a verified traveler on Mon 29 May 2023

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Hotel Description

Enjoy the free WiFi at this Saddle Brook hotel

In Saddle Brook

At this Saddle Brook hotel, you'll be within 3 miles (5 km) of Westfield Garden State Plaza and 6 miles (10 km) of Paramus Park Mall. Paterson Great Falls National Historical Park and Fairleigh Dickinson University are also within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the area shuttle, free self parking, and snack bar/deli.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$130* Per night/room Apr 28 - Apr 29

Junior Suite, 1 Double Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Crowne Plaza Saddle Brook, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Saddle Brook, an IHG Hotel

Everyone (11) Couples (3) Family (1)
5 out of 5

Posted by , from PATERSON on Jan 18, 2024

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Comment from Hotel Management

Feb 8, 2024 by Crowne Plaza Saddle Brook, an IHG Hotel

Thank you for your feedback, Stephanie! We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Posted by on Oct 15, 2023

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Comment from Hotel Management

Nov 4, 2023 by Crowne Plaza Saddle Brook, an IHG Hotel

On behalf of our entire staff, we thank you for your business and for your rating regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

5 out of 5
Comfortable, clean room with friendly and helpful staff (especially Wilomina). We will definitely stay again!

Posted by , from Southington on May 29, 2023

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Comment from Hotel Management

May 30, 2023 by BradF

Hi Jordon,Wonderful to hear that you had a comfortable stay with a clean room. Will let Wilomena know of the compliment. Look forward to your next stay.

1 out of 5
Over sold… the room with 2 beds wasn’t available

Posted by on May 19, 2023

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Comment from Hotel Management

May 20, 2023 by Crowne Plaza Saddle Brook, an IHG Hotel

We appreciate all feedback here at the Crowne Plaza Saddle Brook. We apologize for your inconvenience. Thank you for your business and we hope to welcome you back again in the future.

5 out of 5
Everyone is very nice. The hotel is clean and I have no complaints. However, I was looking to rest and the drapes only covered the sides of the windows. The room was way too bright. I prefer an option to make the room darker. There was no mini fridge.

Posted by on Feb 25, 2022

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Comment from Hotel Management

Feb 26, 2022 by Crowne Plaza Saddle Brook

We appreciate your feedback as a valued guest of ours, Richard and it is our hope that you will consider staying with us again for a much better experience. Thank you for your business.

4 out of 5

Posted by on Jan 23, 2022

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4 out of 5

Posted by on Mar 11, 2021

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Comment from Hotel Management

Mar 21, 2021 by Crowne Plaza Saddle Brook

Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

2 out of 5
Not the best experience wont go back there again.

Posted by on Feb 16, 2021

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Comment from Hotel Management

Feb 16, 2021 by Crowne Plaza Saddle Brook

We're disappointed to hear that we could not impress you with our service and facilities. If you have further comments or concerns and you would like to discuss them please don't hesitate to give us a call. Safe travels.

4 out of 5
Advertised breakfast at 7:00. Went up to that floor at 7:45 and nothing was out

Posted by on Jan 26, 2021

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Comment from Hotel Management

Jan 26, 2021 by Crowne Plaza Saddle Brook

We're sorry we could not meet all of your expectations in regard to breakfast. We are sending your concerns to the General Manager for their immediate attention. We look forward to welcoming you back again, Vernon for a much better outcome.

5 out of 5

Posted by on Oct 13, 2020

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Comment from Hotel Management

Oct 15, 2020 by Crowne Plaza Saddle Brook

We are delighted to hear that you value the efforts we have put toward creating an environment where everyone will enjoy their time spent with us. It was a pleasure having your company and we look forward to welcoming you back again soon!

About the Crowne Plaza Saddle Brook, an IHG Hotel

Location 50 Kenny Pl, Saddle Brook, NJ 07663

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 6695 square feet (622 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the business-friendly Crowne Plaza Saddle Brook, an IHG Hotel. Free self parking is available.

  • 148 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 6695 sq ft of conference space
  • 622 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Hackensack Essex Street Station (6.1 km / 3.8 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Crowne Plaza Saddle Brook, an IHG Hotel offers 148 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Sky Restaurant & Lounge - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00–25.00 per person
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Saddle Brook Conf. Ctr
  • Saddle Brook Hotel & Conf. Ctr
  • Crowne Plaza Saddle Brook Hotel
  • Crowne Plaza Saddle Brook
  • Crowne Plaza Saddle Brook
  • Crowne Plaza Saddle Brook, an IHG Hotel Hotel
  • Crowne Plaza Saddle Brook, an IHG Hotel Saddle Brook
  • Crowne Plaza Saddle Brook, an IHG Hotel Hotel Saddle Brook

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.