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4.4 out of 5

"Omg i loved this property. It was everything i could imagine. Im planning to return. " More

By a verified traveler on Mon 02 May 2022

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Hotel Description

3-star condo perfect for exploring Hot Springs Village

Heart of Hot Springs Village

Within 2 miles (3 km) of this Hot Springs Village condo, you'll find De Soto Golf Course and De Soto Beach. Ron Coleman Mine is within 6 miles (10 km) and Ponce de Leon Center is within 9 miles (15 km).

Fitness center, terrace

This condo features a gym and a seasonal outdoor pool. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a picnic area, and express check-out are also on offer.

Free WiFi, sofa beds

Featuring conveniences like washers/dryers and sofa beds, the 132 condos also offer free WiFi and flat-screen TVs with cable channels. Living rooms, DVD players, and microwaves are also available.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Basic Room, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Los Lagos at Hot Springs Village a Ramada by Wyndham ratings based on 28 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Los Lagos at Hot Springs Village a Ramada by Wyndham

Everyone (11) Couples (7) Family (11)
5 out of 5
Omg i loved this property. It was everything i could imagine. Im planning to return.

Posted by on May 2, 2022

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Comment from Hotel Management

May 8, 2022 by Edna Melton - General Manager

We can't wait to have you back with us!

5 out of 5
This property was on the lake and had beautiful scenery. The desk was closed to walk-ins, but when we called, they were prompt with assistance. There was also a washer/dryer in our unit which was very nice. It was like renting an apartment on the lake for the week. The only downsides were that the bed had a mattress cover that made noise (not a big deal), and the ceiling was not noise proof. The tenants above us did a LOT of walking around at all hours of the night which made a lot of noise. This was not the fault of the property, but some sound barrier between floors would have been nice. Overall, I would definitely stay there again.

Posted by on Apr 15, 2022

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Comment from Hotel Management

Apr 15, 2022 by Edna Melton - General Manager

Thank you so much for this review and we are so sorry about any noise you experienced from your neighbors! We hope to see you back with us again soon!

5 out of 5
It is a beautiful location and is very quiet and relaxing.

Posted by on Apr 13, 2022

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Comment from Hotel Management

Apr 15, 2022 by Edna Melton - General Manager

We are so glad you enjoyed and relaxed during your stay! Please visit us again soon!

3 out of 5
I liked it, except for they are super strict about check in so that’s at 4, which is fine, but I got checked in at 4:16 and my room still wasn’t ready til after five because it wasn’t done being cleaned. I was not happy with that at all. If I have a check in at 4, I expect room to be ready! Also with four people we had one roll of toilet paper for two days. With the money I paid, I was a little upset with room not being done and one roll of toilet paper. Other than that I liked the place. I was under the impression they all had balconies, mine didn’t and that was kinda sad so if you want a balcony make sure to check before hand that you get one.

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 29, 2022 by Edna Melton - General Manager

Thank you for your review and our apologies for the delay in your room being ready by 4:00 PM. Spring Break was very busy this year and the housekeeping company was overwhelmed and understaffed due to labor shortages. Studios unfortunately do not have balconies. Please read the descriptions closely for the amenties that are in each room. We hope you will visit us again in the future.

4 out of 5
I rented a 2 bedroom condo for a week long girls' retreat. The staff was friendly and responsive to my messages and needs. This property is older (1980s) and the buildings and our unit definitely showed their age. I can't say anything about other types of units as there are many configurations. The grounds around the property are very well maintained; the pool and walking trail were great. Our unit was large and configured in a way that allowed privacy for the 2 bedrooms and bathrooms. The living room was huge and the furniture was very comfortable. The beds were comfortable and the linens and towels were good quality and there were plenty of them. The entire unit was clean and the large kitchen had nice appliances and was well stocked with all the necessities for those who are planning to utilize it. There was also a good washer and dryer that came in handy. Our unit had a large patio with a table and chairs as well as a small, round electric grill. This property is located about 30 minutes from Hot Springs in a gated community. It's a convenient location for those who want access to the city but don't want to stay there. Beautiful Lake Quachita is a 15 minute drive and has multiple walking trails, swimming beaches, and over 200 boat accessible islands. I highly recommend this area and specifically Los Lagos for anyone looking for a serene and nature filled vacation located close to Hot Springs and only an hour from Little Rock.

Posted by , from CEDAR PARK on Sep 29, 2021

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Comment from Hotel Management

Oct 1, 2021 by Edna Melton - General Manager

We really appreciate your very detailed and thoughful review of our resort! Please visit us again soon!

5 out of 5

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 27, 2021 by Edna Melton - General Manager

Thank you so much!

4 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 3, 2020 by Edna Melton - General Manager

Thank you so much!

5 out of 5
Liked that it had a kitchenette, state of the art Media, and it was clean and up to date. Didn't like that the shower did not have much pressure and the bathroom door could not be latched and locked.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Edna Melton - General Manager

Thank you for your review and we hope you will visit us again!

4 out of 5

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 29, 2019 by Edna Melton - General Manager

Thank you so much!

3 out of 5
The property was very clean and linens were spotless. However, the bed was extremely uncomfortable. We booked a studio and were given a one bedroom. That was nice, except the bed made noise every time we rolled over and was very uncomfortable. We would rather have a studio if the bed was comfortable so we wouldn't both wake up with a back ache! Also, the hot tub at adult area had only cold water.. The main issue was with uncomfortable bed in unit 43B. Otherwise, would have been a great value. Thank you for asking. Michele Smith

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by Edna Melton - General Manager

Thank you so much for your review and I'm so sorry your bed was not comfortable! All of the mattresses are new but I can provide a foam topper when requested. Our studio units are actually a small one bedroom! We hope to see you back with us again in the future!

About the Los Lagos at Hot Springs Village a Ramada by Wyndham

Location 1 Los Lagos Way, Hot Springs Village, AR 71909

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Los Lagos at Hot Springs Village a Ramada by Wyndham offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A terrace, barbecue grills, and a picnic area are also featured at Los Lagos at Hot Springs Village a Ramada by Wyndham. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Hot Springs Village condo.

  • 132 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Washer/dryer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Los Lagos at Hot Springs Village a Ramada by Wyndham offers 132 air-conditioned accommodations with washers/dryers and DVD players. Accommodations have separate living rooms and are furnished with queen sofa beds. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

  • Washer and dryer
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • DVD player
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Nearby Activities

Recreational amenities at the condo include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Hiking/biking trails nearby
  • Golfing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 25

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving at this gated community must be prepared to present identification matching a hard copy of their reservation confirmation, which indicates their confirmed date of arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. The hotel cannot make change for guests paying in cash on site.

No boats, RV's or trailers are allowed on the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Hotel Names

  • Los Lagos Hot Springs Village Condo
  • Los Lagos Condo Hot Springs Village
  • Los Lagos Hot Springs Village
  • Los Lagos Hotel Hot Springs Village
  • Los Lagos at Hot Springs Village
  • Los Lagos at Hot Springs Village a Ramada by Wyndham Condo

You should know

  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.