travelocity Verified Review
"The staff is great; everyone is patient and super friendly regardless of hour and silly question (and I had well beyond my share of those). As far as location goes, it isn’t too far from Boston to make the trip a hassle. I definitely would recommend the hotel without hesitation; whether solo, with kids, or travelling with disabilities, although I wouldn’t rely solely on public transportation to get around.
Food was tasty (we purchased the breakfast option) and cleanliness was not an issue here either.
Just to give some constructive feedback- I would note that the sanitary infrastructure could use an eco-overhaul when one takes water usage under consideration, but otherwise I’m hard pressed to pinpoint any negatives aspects regarding our stay.
Keep up the good work! All the best to travellers and hotel management alike. Take care!
Sincerely,
Lukasz Jankowski"
A verified traveler from Charlestown stayed at Crowne Plaza Boston - Woburn, an IHG Hotel