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"I love to be there is very nice place , I love the pool and the jacuzzi . " More

By a verified traveler on Mon 17 Feb 2020

Hotel Description

Enjoy the indoor pool at this 3.5-star Waltham hotel

In Waltham

Within 3 miles (5 km) of this Waltham hotel, you'll find Brandeis University and Bentley College. Burlington Mall and Brighton Music Hall are within 9 miles (15 km).

Free shuttle, breakfast

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the fitness center and free perks like cooked-to-order breakfast and an area shuttle.

MP3 docks, WiFi

Featuring conveniences like refrigerators and microwaves, the 275 guestrooms also offer MP3 docks and LCD TVs with cable channels. WiFi, wired Internet, and room service are also available.

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Embassy Suites Boston Waltham ratings based on 24 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Boston Waltham

Everyone (15) Couples (3) Family (6)
5 out of 5
I love to be there is very nice place , I love the pool and the jacuzzi .

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 19, 2020 by Antonio Gomez

Thanks for staying with us. We appreciate your feedback!

1 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 19, 2020 by Antonio Gomez

Thanks for staying with us. We appreciate your feedback!

1 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by Director of Operations

Thank you for staying with us. We are sorry to hear that your stay did not meet your expectations. We would appreciate if you could give us more information about any inconveniences you experienced so that we can appropriately address them.

5 out of 5
We've stayed here several times. It has consistently been a pleasant experience. We will look here first the next time we need to stay in the area.

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 20, 2020 by Lola Ibanez

Thank you very much for being loyal guests and for your positive feedback. We do appreciate it! Looking forward to having you at Embassy Suites Boston Waltham again!

2 out of 5
no towels, in my room! lobby full of children, no one from Hotel to tell them to Behave themselves! Put letter under the door the following day to tell Parents to look after their children!!! Really the following DAY!

Posted by on Jan 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Antonio Gomez

Thank you for your feedback, we're sorry to hear that you stayed with us was not a great experience. We want to make sure that won't happen again. Thank you.

5 out of 5
Convenient location Glad I did not park though- charge for this!

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 1, 2019 by Svetlozar (Sunny) Miloshev, Director of Operations

Dear Guest, Thank you for your feedback. We truly appreciate your compliments and the loyalty to our hotel. We are looking forward to your next stay. Sincerely, The Embassy Suites Management

5 out of 5

Posted by on Oct 2, 2019

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5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Front Office Manager

Thank you for your feedback. We look forward to hosting you on a future stay with us. Safe Travels!

5 out of 5
I rated most things in this review near the top. Embassy Suites Boston Waltham is doing a good job and it's the reason we continue to seek them out when selecting a place to stay in Waltham. I would give some constructive feedback on some things though. Not on staff interaction though. The staff is wonderful to talk to and always helpful. How relieving. Where I would comment is that I did find some cleanliness issues in our room on the first night. I think housekeeping should slow down and get close, especially in places where the guest is in direct contact with the room. I don't like to have to clean something myself when I'm paying what to me is a significant expense but of course I will. I also saw some wear in the room and around the building with things like elevator doors and worn drapes. These are secondary to direct contact points in the room but still worthy of attention as everyone is going to see them eventually. The breakfast is a wonderful convenience and value but more of this kind of thing wouldn't be disappointing. This is food for thought. I offer it in appreciation of what Embassy Suites Boston Waltham is doing in Waltham and hope to keep visiting when we're in town. Thanks.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Sep 6, 2019 by Front Office Manager

Thank you for your feedback. We look forward to hosting you on a future stay with us. Safe travels!

3 out of 5
Trash recepticals were overflowing. My room had a weird smell and no A.C. i will not be returning

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 17, 2019 by Front Office Manager

Your comfort is a high priority to us. We sincerely apologize for the inconvenience this has caused you during your stay with us. We hope to earn your business on any future travels to the area.

About the Embassy Suites Boston Waltham

Location 550 Winter Street, Waltham, MA 02451

Property Features

Embassy Suites Boston Waltham offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 10,000 square feet (1 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites Boston Waltham. A free area shuttle within 3 mi is available. For a fee, parking is available. This 3.5-star Waltham hotel is smoke free.

  • 275 guestrooms or units
  • 8 levels
  • 10,000 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1989
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Logan Intl. Airport (BOS) (25.2 km / 15.6 mi)
  • Train station: Weston Kendal Green Station (3.1 km / 1.9 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily. The hotel hosts a free manager's reception daily.

Amuse Kitchen + Cocktails - This restaurant specializes in American cuisine and serves dinner only.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0010103080

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0010103080. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0010103080
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Boston
  • Embassy Suites Boston Hotel
  • Embassy Suites Boston Hotel Waltham
  • Embassy Suites Boston Waltham
  • Embassy Suites Boston Waltham Hotel
  • Embassy Suites Boston / Waltham Hotel Waltham
  • Embassy Suites Boston Waltham Hotel
  • Embassy Suites Boston Waltham Waltham
  • Embassy Suites Boston Waltham Hotel Waltham

You should know

  • Pool access available from 6:30 AM to 11 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.