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"shuttle to casino. Overall good value for the price. " More

By a verified traveler on Mon 17 Feb 2020

Hotel Description

Hotel near Lauberge Casino Lake Charles in Lake Charles

Heart of Lake Charles

Within 3 miles (5 km) of this hotel, you'll find Lauberge Casino Lake Charles and Golden Nugget. Also, Prien Lake Mall is within half a mile (1 km) and Avail Hospital Lake Charles is within 2 miles (3 km).

Free perks

A free casino shuttle and free self parking are featured at this hotel, along with an outdoor pool. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A business center, dry cleaning, and laundry facilities are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 52 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and ironing boards.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed, Non Smoking (Handicap)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Americas Best Value Inn & Suites Lake Charles at I-210 Exit 5 ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Americas Best Value Inn & Suites Lake Charles at I-210 Exit 5

Everyone (2) Couples (1) Family (3)
4 out of 5
shuttle to casino. Overall good value for the price.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 19, 2020 by Guest Services

Dear Guest, Thank you for choosing (American’s Best Value Inn & Suites). It was a pleasure to have you here and hope that you continue to use our Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

4 out of 5
Staff was very nice and helpful. Rooms could use some cosmetic repair work. Comfortable bed, A/C worked great. Only cereal and toast at the breakfast buffet, but considering price point, wasn't expecting much. Great value, we will stay there again. Very close to concert venue, so excellent location for our needs.

Posted by , from Baton Rouge on Jun 17, 2019

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Comment from Hotel Management

Jun 20, 2019 by Guest Services

Dear Guest, Thank you for choosing (American’s Best Value Inn & Suites). It was a pleasure to have you here and hope that you continue to use our Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

1 out of 5
I didn’t really like anything about my stay, or the hotel at all.

Posted by on May 24, 2019

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Comment from Hotel Management

May 26, 2019 by Guest Services

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel. Best Regards, Guest Service

2 out of 5

Not a happy camper

Bathroom had milddew on the ceiling. Carpet was wet by the AC . And they were in too much a hurry to put up breakfast!

Posted by , from lake Charles La. on Sep 2, 2018

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Comment from Hotel Management

Sep 14, 2018 by guest service

Dear Customer, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property by offering you 10% off on your next stay. If you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Please bring this letter upon check-in. Sincerely, Guest Services

3 out of 5

Average

Needs improvement on service and room cleanliness

Posted by , from West Monroe on May 2, 2016

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2 out of 5

Cleanliness is the other thing going for this one.....

Pros: clean, friendly front desk staff
Cons: Noisy, Poor breakfast, amenities noted online were not in the room, linens and overall room was very worn
The overview indicated that there is a microwave in the room, not, neither was there a blowdryer, alarm clock or telephone as indicated. The room was clean, the bed comfortable, but the room, linens and facilities are VERY worn out. We had to hold the minifridge with one hand while opening the door so that the fridge wouldn't fall over. The continental breakfast was minimal and the coffee was lukewarm at 7:30 am. I had to tell the front desk to ask housekeeping to clean the microwave in the breakfast area, it had caked-on food from goodness knows how long. The only reason that I didn't give this hotel an across the board poor rating is the cleanliness of the room and the front desk staff was friendly.

Posted by , from Austin, TX, USA on Nov 28, 2012

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5 out of 5

Excellent value

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Hotel was very clean and staff was extremely friendly.

Posted by on Jul 7, 2012

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About the Americas Best Value Inn & Suites Lake Charles at I-210 Exit 5

Location 3231 Lake St, Lake Charles, LA 70601

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Americas Best Value Inn & Suites Lake Charles at I-210 Exit 5 also features an outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Lake Charles hotel.

  • 52 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lake Charles, LA (LCH-Lake Charles Regional) (10.5 km / 6.5 mi)
  • Train station: Lake Charles Station (5.2 km / 3.3 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Free self parking

Room Amenities

Americas Best Value Inn & Suites Lake Charles at I-210 Exit 5 offers 52 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.