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4.2 out of 5

"Stores across the hotel. " More

By a verified traveler on Sun 19 Sep 2021

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Hotel Description

Enjoy the outdoor pool at this Lake Charles hotel

In shopping district

You'll find Avail Hospital Lake Charles and Lauberge Casino Lake Charles within 2 miles (3 km) of this hotel. L'Auberge du Lac Casino and Prien Lake Mall are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the spa tub and free perks like cooked-to-order breakfast and free self parking.

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$127* Per night/room Oct 31 - Nov 1

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wingate by Wyndham Lake Charles Casino Area ratings based on 30 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wingate by Wyndham Lake Charles Casino Area

Everyone (19) Couples (6) Family (6)
2 out of 5
I purchased better room with king-size bed and was given a completely different room with 2 double beds. I called the front desk and was told that they don't have any more king rooms even though I already paid day's in advance. Also, none of the vending machines had any drinks, the hot tub was slimy with water that smelled like really bad mildewy moldiness.

Posted by on Aug 1, 2022

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Comment from Hotel Management

Aug 2, 2022 by Heather

Thank you for your recent stay and review. I am very sorry that your room type was not honored. Sometimes we have to put rooms out of order and then we are unable to use them. We will let the company that supplies the coke machines know that they are out of drinks. We do have drinks in our sundry shop for sell. And, I will have maintenance check the hot tub to make sure that everything is well. We appreciate you letting us know about these issues so that we can make sure they are resolved.

1 out of 5
My reservation had been canceled. Unknowingly to me.

Posted by on Jul 6, 2022

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Comment from Hotel Management

Jul 6, 2022 by Heather

Thank you for your recent stay. We are very sorry about the miscommunication, but are thankful we were able to reinstate and honor your reservation without too much of a delay. We were able to charge the correct card and no billing issues resulted. We appreciate your patience through this.

5 out of 5
Good reliable clean

Posted by , from Houston on Jun 27, 2022

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Comment from Hotel Management

Jun 27, 2022 by Heather

Thank you for your recent stay and amazing review of the Wingate Lake Charles hotel. We are pleased that you found us to be good, reliable and clean. We appreciate your business and hope to see you again soon.

3 out of 5
Stores across the hotel.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Oct 1, 2021 by Heather

Thank you for your recent stay and review. We are pleased that you enjoyed our location and the Target strip center. We appreciate your business and look forward to your return.

5 out of 5
Shuttle bus was alsome

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 2, 2021 by Kathy

We are glad to hear you had a great stay with us at the Wingate Lake Charles and was able to enjoy the shuttle Service. As we look forward to seeing you again.

3 out of 5
King Bed was Extremely uncomfortable. Bathroom had sewer gas coming up through the toilet. People were very friendly. Overall I’d give it a 5/10

Posted by , from Lake Charles Louisianna on Jun 28, 2020

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Comment from Hotel Management

Jun 29, 2020 by Heather

Thank you for your recent stay. I am so sorry that you had issues in your room. Thank you for letting me know so that I can look into this. I am happy to hear that you found the staff to be friendly. These are not normal complaints for us, we do hope you will give us another opportunity to show you that this is not the norm for us.

4 out of 5

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Heather Jabusch

Thank you for your recent stay and great review. We appreciate your business and look forward to your return.

4 out of 5

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by Heather Jabusch

Thank you for your recent stay and review of the Wingate Lake Charles hotel. We appreciate your business and you feedback. We hope to be of service to you again very soon.

5 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Heather Jabusch

Thank you for your recent stay and amazing score of the Wingate Lake Charles. We appreciate your business and look forward to your return.

5 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Heather Jabusch

Thank you for your recent stay and amazing review of the Wingate Lake Charles hotel. We are pleased that you gave us a 5 star rating. Thank you again for your feedback and we look forward to seeing you again soon.

About the Wingate by Wyndham Lake Charles Casino Area

Location 1731 W Prien Lake Road, Lake Charles, LA 70605

Renovations + Closures

The property will be renovating from July 11 2022 to August 15 2022 (completion date subject to change). The following areas are affected:

  • Hallway
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Wingate by Wyndham Lake Charles Casino Area offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. The business-friendly Wingate by Wyndham Lake Charles Casino Area also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free during limited hours. Self parking is free. This Lake Charles hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Lake Charles Station (8 km / 5 mi)
  • Property shuttles: Free airport shuttle; area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wingate by Wyndham Lake Charles Casino Area offers 77 accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Wyndham Hotel Lake Charles Casino Area
  • Wingate Wyndham Lake Charles Casino Area
  • Wingate By Wyndham Lake Charles Casino Area Hotel Lake Charles
  • Wingate Wyndham Lake Charles Casino Area Hotel
  • Wingate Wyndham Charles Casin
  • Wingate by Wyndham Lake Charles Casino Area Hotel
  • Wingate by Wyndham Lake Charles Casino Area Lake Charles
  • Wingate by Wyndham Lake Charles Casino Area Hotel Lake Charles

You should know

  • Pool access available from 9 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.