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5.0 out of 5

"t was as expected - 5 star - excellent in every aspect - location, staff, cleanliness, service, food, amenities, location, etc etc " More

By a verified traveler on Tue 12 Nov 2019

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Hotel Description

5-star luxury hotel, connected to the convention center in Lisbon City Center

City center stay

Within a 10-minute walk of this Lisbon City Center hotel, you'll find Amoreiras Shopping Center and Edward VII Park. Liberty Avenue and Marquis of Pombal Square are also within half a mile (1 km).

Poolside dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Make the most of the gym and seasonal outdoor pool, and relax with drinks at one of the 2 bars/lounges.

Free WiFi, MP3 docks

The 311 soundproofed guestrooms offer free WiFi and MP3 docks. Other amenities include 24-hour room service, minibars, and LCD TVs with cable channels.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$199* Per night/room Oct 24 - Oct 25

Deluxe Double Room (with Extra Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite (with Extra Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Twin Room (Deluxe)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

EPIC SANA Lisboa Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for EPIC SANA Lisboa Hotel

Everyone (1) Family (1)
5 out of 5
t was as expected - 5 star - excellent in every aspect - location, staff, cleanliness, service, food, amenities, location, etc etc

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 15, 2019 by EPIC SANA Lisboa

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards, Olivier Mencucci, General Manager.

5 out of 5

A great Hotel!

The hotel does a fantastic job with everything. Highly recommend.

Posted by on Aug 26, 2018

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Comment from Hotel Management

Aug 27, 2018 by EPIC SANA Lisboa

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. We are glad to read your kind words regarding your experience in our EPIC SANA Lisboa. Thank you very much for taking the time to share your experience with us and show us how EPIC we went with you. We are glad to see that we can match your expectations and provide you an EPIC experience. We are looking forward to welcome you soon for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.

Property Features

EPIC SANA Lisboa Hotel offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 18934 square feet (1759 square meters) and includes a conference center. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury EPIC SANA Lisboa Hotel. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 311 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • 18934 sq ft of conference space
  • 1759 sq m of conference space
  • Built in 2013
  • Dining venue
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Rossio Station (2.2 km / 1.3 mi)
  • Metro station: Amoreiras Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

EPIC SANA Lisboa Hotel offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Flor-de-Lis - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Scale Bar - This bar serves light fare only. Open daily.

Upscale Bar - This poolside bar serves light fare only.

24-hour room service is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Spa Services

Sayanna Wellness has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 6
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Guests will receive an email with special check-in instructions
  • Property Registry Number - 3845
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 27 per person (approximately)
  • Valet parking fee: EUR 15.50 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EPIC SANA
  • EPIC SANA Hotel Lisboa
  • EPIC SANA Lisboa
  • EPIC SANA Lisboa Hotel
  • EPIC SANA Lisboa Hotel Lisbon
  • EPIC SANA Lisboa Lisbon
  • Hotel EPIC SANA
  • Hotel EPIC SANA Lisboa
  • SANA EPIC Hotel
  • SANA EPIC Lisboa
  • EPIC SANA Lisboa Hotel Hotel
  • EPIC SANA Lisboa Hotel Lisbon
  • EPIC SANA Lisboa Hotel Hotel Lisbon

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.