Travelocity Verified Review
"The staff was polite and that’s about where the positives end. One of the workers was walking around barefoot while doing her work and none of the employees were wearing masks or gloves. The hallway leading to our room smelled like marijuana. Our room was clean to a certain point when just walking in. However, when looking closely, there were stains on the sheets, toilet was not cleaned, & stains in sink and on countertop. The mattress was super thin (like a cot mattress). The quilt was super thin and looked like it had been pulled out of a dumpster. The pillows were also of poor quality. Because we felt so uncomfortable, we left immediately and went to another hotel that definitely met our expectations. "…""The staff was polite and that’s about where the positives end. One of the workers was walking around barefoot while doing her work and none of the employees were wearing masks or gloves. The hallway leading to our room smelled like marijuana. Our room was clean to a certain point when just walking in. However, when looking closely, there were stains on the sheets, toilet was not cleaned, & stains in sink and on countertop. The mattress was super thin (like a cot mattress). The quilt was super thin and looked like it had been pulled out of a dumpster. The pillows were also of poor quality. Because we felt so uncomfortable, we left immediately and went to another hotel that definitely met our expectations. "WW…"
A verified traveler stayed at WoodSpring Suites Cleveland Mentor
