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Wingate by Wyndham Mentor OH

2.5-star property
5783 Heisley Rd, Mentor, OH 1-855-201-7819
4.7 out of 5
Exceptional!
See all 18 travelocity Reviews

"Good for a quick overnight stay. Everything was okay except the indoor pool being closed with no notice on booking website and the sofa bed was bende ... " More

By a verified traveler on Sun 19 Mar 2023

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Hotel Description

Georgian hotel with free WiFi, connected to the convention center in Mentor

Convention convenience

Within 3 miles (5 km) of this Mentor hotel, you'll find Mentor Marsh - Carol H. Sweet Nature Center and Mentor Civic Arena. Black Brook Golf Course and Headlands Beach State Park are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and laundry facilities and wedding services are also offered.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Apr 2 - Apr 3

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In-Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wingate by Wyndham Mentor OH ratings based on 18 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wingate by Wyndham Mentor OH

Everyone (3) Couples (1) Family (7)
3 out of 5
Good for a quick overnight stay. Everything was okay except the indoor pool being closed with no notice on booking website and the sofa bed was bended on bottom half of bed.

Posted by on Mar 19, 2023

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5 out of 5

Posted by , from Hudson on Mar 25, 2022

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4 out of 5
The room was spacious and the bed was very comfortable. However, the floor was sticky in front of the sink. The shower was invigorating.

Posted by on Dec 29, 2021

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Comment from Hotel Management

Jan 2, 2022 by Martin J. LaMalfa

Thank you for your feedback. Your comments have been passed along to the appropriate staff.

5 out of 5
This is a wonderful place to stay. It is the only place we'll stay when we visit our son.

Posted by on Mar 15, 2020

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5 out of 5
The pool was great. Plenty of room and staff were very accommodating

Posted by on Nov 17, 2019

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Comment from Hotel Management

Jan 7, 2020 by Jacob Stacy GM

Thank you very much for your kind words we strive to keep our Guests happy and well taking care of we look forward to having you stay with us again!

5 out of 5
Run, don't walk, to this hotel. It was amazing. The best staff I have seen in years of hotels. Extra large rooms, great value. Fun, large pool with several fountains. Free parking. I just spent two nights there for a wedding and I hope we get the opportunity to stay there again!

Posted by on Aug 26, 2019

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5 out of 5

Posted by on Aug 25, 2019

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4 out of 5

Posted by on Jul 30, 2019

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5 out of 5
I like it was family owned and operated. Clean and near entertainment, shopping, and independent and chain restaurants. I will stay here whenever I'm in the area. Was impressed with complementary breakfast not like other hotels.

Posted by on Feb 25, 2019

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4 out of 5

This hotel was comfortable

Pros: Free breakfast, Close restaurants, Quiet, free parking close to the rooms
Cons: entrance from main road could be marked better, front desk clerk was not friendly
Overall nice hotel, large rooms that are comfortable and quiet. There are many places to dine within walking distance. The entrance from the main road is a little hard to find and could be marked better. The free weekend breakfast was not served until 7:00 a.m., so if you have to be somewhere early don't count on being able to take advantage of the free breakfast.

Posted by , from Pittsburgh, PA on Feb 1, 2012

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About the Wingate by Wyndham Mentor OH

Location 5783 Heisley Rd, Mentor, OH 44060

Renovations + Closures

The property will be renovating from February 16 2023 to October 31 2023 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Laundry facilities
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Indoor pool

The following facilities are closed on Friday and Saturday:

  • Indoor pool

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A fitness center, a vending machine, and a picnic area are also featured at the business-friendly Wingate by Wyndham Mentor OH. Free self parking is available. This Georgian Mentor hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wingate by Wyndham Mentor OH offers 83 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Mentor
  • Holiday Express Mentor
  • Wingate Wyndham Mentor OH Hotel
  • Wingate Wyndham Mentor OH
  • Wingate by Wyndham Mentor OH Hotel
  • Wingate by Wyndham Mentor OH Mentor
  • Wingate by Wyndham Mentor OH Hotel Mentor

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.