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4.3 out of 5

"Easy access to I80/90 Room on inside was quiet for light sleeper " More

By a verified traveler on Sat 23 Apr 2022

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Hotel Description

4-star hotel near Crocker Park

In shopping district

Within 2 miles (3 km) of this Westlake hotel, you'll find Crocker Park and Lake Erie. Huntington Beach is within 3 miles (5 km) and Westfield Great Northern Mall is within 9 miles (15 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and dry cleaning are also offered.

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$56* Per night/room Feb 13 - Feb 14

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower, Treat Self)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Cleveland - Westlake ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Cleveland - Westlake

Everyone (8) Couples (1) Family (6)
5 out of 5

Posted by on Sep 11, 2022

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5 out of 5

Posted by on Jul 19, 2022

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5 out of 5
Easy access to I80/90 Room on inside was quiet for light sleeper

Posted by on Apr 23, 2022

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5 out of 5
Easy access to Interstate 80/90 Room was on the Hwy side and could hear traffic

Posted by on Apr 23, 2022

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5 out of 5
Stayed with my mother in law. Rooms are up to date and very nice. We had a nice dinner in restaurant by a fire. It was a really enjoyable stay! I plan on returning!

Posted by on Feb 3, 2022

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Comment from Hotel Management

Mar 8, 2022 by Jenn H. - Front Office Manager

Thank you for your feedback. Thank you for staying with us!

5 out of 5

Posted by on Aug 7, 2021

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5 out of 5
we had a room that overlooked the pool with a balcony and spiral staircase down to the pool! very unique. very awesome!

Posted by on Jun 23, 2021

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5 out of 5
The hotel is good value

Posted by on Jun 19, 2021

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5 out of 5
Everything was fine. Check in, room, bed, cable. All good.

Posted by on Mar 7, 2021

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1 out of 5

Posted by on Oct 15, 2020

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Comment from Hotel Management

Oct 20, 2020 by Front Office Manager

Thank you for your feedback.

About the DoubleTree by Hilton Hotel Cleveland - Westlake

Location 1100 Crocker Road, Westlake, OH 44145

Renovations + Closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
  • Spa tub

The following facilities are closed on Sunday and Monday:

  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
  • Spa tub

Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Cleveland - Westlake also features a fitness center, concierge services, and laundry facilities. Free self parking is available. This 4-star Westlake hotel is smoke free.

  • 267 guestrooms or units
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Cleveland - Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Westlake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

DoubleTree by Hilton Hotel Cleveland - Westlake has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer and masks are required in public areas. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Cleveland-West
  • Holiday Inn Cleveland-West Hotel
  • Holiday Inn Cleveland-West Hotel Westlake
  • Holiday Inn Cleveland-West Westlake
  • Holiday Inn Westlake
  • Westlake Holiday Inn
  • DoubleTree Hilton Hotel Cleveland Westlake
  • DoubleTree Hilton Cleveland Westlake
  • DoubleTree by Hilton Hotel Cleveland - Westlake Hotel
  • DoubleTree by Hilton Hotel Cleveland - Westlake Westlake
  • DoubleTree by Hilton Hotel Cleveland - Westlake Hotel Westlake

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.