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Renaissance Columbus Westerville-Polaris Hotel

3-star property
409 Altair Parkway, Westerville, OH 1-855-201-7819
4.9 out of 5
Exceptional!
See all 11 travelocity Reviews

"Rooms were clean, adorably decorated, comfortable and chic. " More

By a verified traveler on Sun 30 Jan 2022

Points Of Interest

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Hotel Description

4-star hotel near Polaris Fashion Place

Westerville retreat

You'll find OhioHealth Westerville Medical Campus and Topgolf within 2 miles (3 km) of this hotel. Polaris Fashion Place and Good Vibes Winery are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$161* Per night/room Jul 2 - Jul 3

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, View (Mobility w/ Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, View (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Columbus Westerville-Polaris Hotel ratings based on 11 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Renaissance Columbus Westerville-Polaris Hotel

Everyone (7) Couples (2) Family (1)
5 out of 5
Rooms were clean, adorably decorated, comfortable and chic.

Posted by on Jan 30, 2022

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Comment from Hotel Management

Jan 31, 2022 by GM

Dear Molly, We are happy to hear from you and glad to know your stay was pleasant thanks to our comfortable and chic accommodations. We appreciate you taking the time to share your great experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Ralph Mordocco General Manager

4 out of 5

Posted by on Oct 28, 2021

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5 out of 5

Posted by on Jul 21, 2021

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5 out of 5
Very nice property

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 4, 2021 by GM

Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed our hotel and your stay. Please plan to visit us again the next time you travel to the area. Best, Ralph Mordocco General Manager

5 out of 5
.

Posted by on May 24, 2021

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Comment from Hotel Management

May 24, 2021 by Management

Dear Valued Guest, We are excited to hear about your recent visit and stay. Our team will be glad to hear we positively impacted your experience while a guest at the Renaissance Westerville. We can’t say thank you enough for choosing us for this trip. We hope to see you again soon! Best, Ralph Mordocco General Manager

5 out of 5

Posted by on Oct 13, 2020

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Comment from Hotel Management

Oct 14, 2020 by GM

Dear Anonymous, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Ralph Mordocco General Manager

5 out of 5

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 7, 2020 by Management

Dear Valued Guest, We appreciate your business and value your feedback. Your survey has been shared with the hotel team so we can continue to deliver exceptional service to our guests. Thank you for taking time to share your experience. Sincerely, Ralph Mordocco

5 out of 5
Very clean and modern. Would have liked a microwave.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 13, 2019 by Management

Dear Valued Guest, We are delighted to have been your chosen hotel during your recent stay in Westerville. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Renaissance Columbus Westerville-Polaris Hotel and we hope you choose to stay with us whenever your travels bring you back to Westerville. Sincerely, Ralph Mordocco ralph.mordocco@concordhotels.com

5 out of 5
The decor was modern but with a relaxing ambiance. Beds were super comfortable! Definitely will stay here again in the future!! Everyone was super friendly at check in .

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Manager

Dear Valued Guest, We are delighted to have been your chosen hotel during your recent stay in Westerville. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Renaissance Columbus Westerville-Polaris Hotel and we hope you choose to stay with us whenever your travels bring you back to Westerville. Sincerely, Ralph Mordocco

5 out of 5
The decor was very nice! Not your standard “2 beds and a tv” room! Everything was very comfortable.. and everyone we talked to was exceptionally helpful! Very enjoyable stay!

Posted by on Feb 10, 2019

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About the Renaissance Columbus Westerville-Polaris Hotel

Location 409 Altair Parkway, Westerville, OH 43082

Property Features

Renaissance Columbus Westerville-Polaris Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There's an onsite business center. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Renaissance Columbus Westerville-Polaris Hotel. Self parking is free. This 4-star Westerville hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 8 levels
  • Built in 2018
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Renaissance Columbus Westerville-Polaris Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Renaissance Columbus Westerville-Polaris Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Columbus Hotel
  • Renaissance Columbus Westerville-Polaris
  • Renaissance Columbus
  • Renaissance Columbus Westervi
  • Renaissance Columbus Westerville-Polaris Hotel Hotel
  • Renaissance Columbus Westerville-Polaris Hotel Westerville
  • Renaissance Columbus Westerville-Polaris Hotel Hotel Westerville

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.