"Nice place but poor customer service. Staff is not showing friendliness face, not willing to help. " More
Heart of Milwaukee
Within a 10-minute walk of this Downtown Milwaukee hotel, you'll find Milwaukee Public Market and Riverside Theater. Marcus Center for the Performing Arts and Discovery World are also within half a mile (1 km).
Free breakfast
This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and a terrace are also provided.
Free WiFi, cable TV
In addition to TVs with cable channels, the 100 guestrooms offer free WiFi and coffee/tea makers. Other amenities include hair dryers, phones, and ironing boards.
May 17, 2021 by MillardE
Thank you for the kind review.
May 27, 2021 by MillardE
Thank you for the review.
Mar 2, 2021 by MillardE
Thank you for the feedback.
The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. A fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly Tru By Hilton Milwaukee Downtown, WI. This Milwaukee hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Tru By Hilton Milwaukee Downtown, WI offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers. This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.