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4.0 out of 5

"I have no complaints. It was excellent in every way. " More

By a verified traveler on Wed 08 May 2019

Hotel Description

3.5-star hotel near Alabama State University

Near the airport

Within a 10-minute walk of the hotel, you'll find The Legacy Museum and The Hank Williams Museum. Supreme Court of Alabama and Dexter Avenue Baptist Church are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and a garden are also offered.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 131 guestrooms offer free WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$115* Per night/room Mar 8 - Mar 9

King Jr Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 5 Max

Doubletree by Hilton Hotel Montgomery Downtown ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Doubletree by Hilton Hotel Montgomery Downtown

Everyone (7)
5 out of 5

Posted by on Nov 10, 2019

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5 out of 5
I have no complaints. It was excellent in every way.

Posted by on May 8, 2019

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4 out of 5

Posted by on Aug 7, 2018

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2 out of 5

Staff that assisted us.

Pros: Stephanie's service and friendliness was terrific. She should be commended for being such a great representative of this hotel!!!
Cons: Housekeeping services left a lot to be desired. Also, less noises from 10:00 pm through 6:30 am would have been truly appreciated.
We had excellent service from Stephanie, the restaurant manager. She was so pleasant, friendly, and great with giving directions and advice on local restaurants when we inquired. Housekeeping was a different story: we needed to request clean towels after our bed had been made one day. When we had requested that no cleaning be done the next day, we were accommodated in that respect. However, on the following day, we received no service even though we had NOT indicated on that date that the cleaning wouldn't be needed. Our wet towels were still on the floor of the bathroom and the bed hadn't been made. Even when we requested clean towels, no fresh bathroom linens were sent to our room. We needed to reuse the towels that had now been in the room for three days. This was very disappointing especially after the wonderful assistance that Stephanie had provided to us. Also, our room was directly below the exercise facilities. We heard other guests using those facilities at all times of the night and it was extremely disruptive. Not sure why, but there was also a lot of noise outside our door in the hall at very early times of the morning - it sounded like a lot of metal things being thrown around. Not sure if the fact that there was a storage area nearby had anything to do with this.

Posted by , from Wisconsin on Nov 21, 2017

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3 out of 5

3 Star hotel but still disappointing

Pros: The room was a nice size. The room was mostly clean when I arrived but housekeeping didn't clean as well as I would have expected after I checked in.
Cons: Cleaning of the rooms should be more thorough. The underground parking lot needs more lighting and possibly someone periodically patrolling the area.
Location: I didn't explore the surrounding area. Every place I went to in Montgomery was at least 10 miles from the hotel.
The first disappointing feature of the hotel was the below ground parking lot. It was very dark. There were many locations where a guest would be vulnerable to potential crimes in that lot. Once I got upstairs to the room, I realized we needed an additional towel. There were only 2 bath towels, 2 washcloths, 1 hand towel and 1 shower mat in the room. Since there were 3 of us, we needed a third set. When I called downstairs, I was told that I could come downstairs and get it, instead of someone bringing up to our room. The next morning my husband had coffee in the room. When we returned later that night, I saw that housekeeping had come to make up the beds but left the coffee trash on the dresser. There was no question it was trash. It was empty cream packages, empty sugar packets, a coffee stirrer and used paper cup. I have never seen trash left in a room. I had planned to stay through Monday 8/15 but I changed my plans and left Sunday morning. The final present I received from the hotel was approximately $20 extra per day in fees/taxes. I had seen that comment in the reviews from another patron but didn't remember it until I checked out.

Posted by on Aug 16, 2016

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4 out of 5

Great Hotel in The Heart of Downtown Montgomery

I had a wonderful time at this hotel. The only complaint was that if you turned the air condition off the room smelt a little moldy, but the bed was comfortable and the hotel was very clean.

Posted by , from Virginia on Jul 28, 2016

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5 out of 5

Quick weekend road trip

Can't say enough about this hotel. From the moment we arrived the staff was fabulous. Warm cookie welcome :) We had booked a King Jr Suite and that's exactly what we got. The room was clean and ver comfortable. Location was perfect as well. Plenty of good restaurants nearby. One off the beaten path was Capitol Oyster YUMMY!!

Posted by on Jan 5, 2016

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About the Doubletree by Hilton Hotel Montgomery Downtown

Location 120 Madison Ave, Montgomery, AL 36104

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Doubletree by Hilton Hotel Montgomery Downtown. For a fee, parking is available.

  • 131 guestrooms or units
  • 5 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Montgomery, AL (MGM-Montgomery Regional) (14.8 km / 9.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Doubletree by Hilton Hotel Montgomery Downtown offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Montgomery hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests can enjoy full breakfast for a fee.

Doubletree by Hilton Hotel Montgomery Downtown has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 50.00 per pet, per day
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12 per person (approximately)
  • Self parking fee: USD 14.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Hilton Hotel Montgomery Downtown
  • Doubletree Hilton Montgomery Downtown
  • Doubletree Montgomery Downtown
  • Madison Hotel Montgomery
  • Doubletree by Hilton Hotel Montgomery Downtown Hotel
  • Doubletree by Hilton Hotel Montgomery Downtown Montgomery
  • Doubletree by Hilton Hotel Montgomery Downtown Hotel Montgomery

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.