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4.1 out of 5

"Room was very clean and well maintained. Staff friendly & helpful. " More

By a verified traveler on Wed 08 Jun 2022

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Hotel Description

Enjoy the indoor pool at this Mount Sterling hotel

In Mount Sterling

At this Mount Sterling hotel, you'll be within 16 miles (25 km) of Lykins Park and 20 miles (32 km) of Bluegrass Heritage Museum. Southwind Golf Course and Hopewell Museum are also within 25 miles (40 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$128* Per night/room Aug 26 - Aug 27

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Mt Sterling North, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Mt Sterling North, an IHG Hotel

Everyone (3) Couples (1) Family (9)
5 out of 5
Room was very clean and well maintained. Staff friendly & helpful.

Posted by , from LAKELAND on Jun 8, 2022

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Comment from Hotel Management

Jun 11, 2022 by Cassie

Thank you so much for your kind words about our property and staff. We appreciate you choosing to stay with us.

1 out of 5
Upon my arrival I spoke with Alex and express that was coming due to a death in my family and that I just wanted a clean room! I was assured a clean room a yet when I arrived Robert who was very friendly tried to get me into a clean room / suite and out of 3 rooms none of them were completely acceptable. I took pictures for him to see and he said he understood my disappointment! When I came back to the room after night one my room had still not been cleaned! I reported it again to the front desk clerk on duty this evening! I just expected more cleanliness and when the bathroom floors are filthy, sinks not been clean, hair in towels, and corners of the bathroom floors filthy that's disgusting.

Posted by on Mar 1, 2022

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Comment from Hotel Management

Mar 1, 2022 by Cassie

Hello! We are so sorry to hear that the property did not meet your expectations during your stay. We hope that you will allow us to show you this is not our norm!

5 out of 5

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jul 1, 2021 by Ashleigh

Thank you so much for your feedback!

3 out of 5
Very nice rooms. Disappointed that kids couldn’t swim because you have to reserve a time slot. You can’t reserve a time slot until you check in. Wish we could have done it when we booked.

Posted by on May 2, 2021

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Comment from Hotel Management

May 21, 2021 by Tpitts

Thank you for taking the time to write a review. We really appreciate the feedback!. We hope to have the pool at full capacity very soon!

4 out of 5
Great place for an overnight stay!

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 27, 2021 by Tpitts

Thank you for taking the time to review us! We look forward to seeing you again! Glad you enjoyed your stay!

5 out of 5
Wonderful experience. Front desk person was super friendly and helpful. Room is huge, stylish and clean & comfortable. Would absolutely stay here again.

Posted by , from Maine on Dec 3, 2020

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Comment from Hotel Management

Dec 4, 2020 by Tpitts

Thank you for this amazing review! We appreciate it! Hope to see you again!

5 out of 5
We loved this hotel it was clean and neat, the bed was wonderful and we felt very safe there. The staff was really kind and helpful with everything we needed.

Posted by , from Smithland on Oct 17, 2020

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Comment from Hotel Management

Oct 20, 2020 by Tpitts

Thank you for staying with us and having such kind works! Look forward to seeing you again!

3 out of 5
Nice location off of interstate w/conveniences nearby.

Posted by , from Covington GA on Aug 11, 2020

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5 out of 5

Posted by on Jan 8, 2020

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Comment from Hotel Management

Feb 3, 2020 by Tpitts

Thank you for the review! We appreciate it!

5 out of 5
Liked having walk in shower in regular room and large selection of machines in exercise room.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 29, 2019 by Tpitts

So glad that you enjoyed your stay!

About the Holiday Inn Express & Suites Mt Sterling North, an IHG Hotel

Location 269 Evans Ave., Mount Sterling, KY 40353

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Holiday Inn Express & Suites Mt Sterling North, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Mt Sterling North, an IHG Hotel also features laundry facilities and an elevator. Self parking is free. This Mount Sterling hotel is smoke free.

  • 77 guestrooms or units
  • 4 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Mt Sterling North, an IHG Hotel offers 77 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Spring water bath
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Mt Sterling North Hotel
  • Holiday Inn Express Mt Sterling North
  • Inn Express Mt Sterling
  • Holiday Inn Express Suites Mt Sterling North

You should know

  • Pool access available from 9:00 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.