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"It was convenient and close to our planned activities. Parking lot didnt have many handicap parking spaces. Only one way to get into hotel and made it ... " More

By a verified traveler on Mon 02 Aug 2021

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Hotel Description

3.5-star hotel near Mystic Aquarium and Institute for Exploration

In historical district

Stay at this Mystic hotel and you'll be within half a mile (1 km) of Mystic Aquarium and Institute for Exploration and 2 miles (3 km) of Mystic Seaport - The Museum of America and the Sea. Also, Mystic Seaport is within 2 miles (3 km) and Stonington Vineyard is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, free WiFi in public areas, and express check-out. Enjoy the 24-hour gym and perks like free self parking.

Free WiFi, comfy beds

The 184 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and MP3 docks.

Standard two doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$135* Per night/room Oct 25 - Oct 26

One King Bed Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, with Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Parlor)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 2 Max

1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Mystic ratings based on 28 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Mystic

Everyone (16) Couples (5) Family (4)
3 out of 5
It was convenient and close to our planned activities. Parking lot didnt have many handicap parking spaces. Only one way to get into hotel and made it extra long fir people with walking issues

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 3, 2021 by Johan

Thanks for the review.

3 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 14, 2021 by Johan

Thanks!

2 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

May 4, 2021 by Johan

Thanks.

4 out of 5
It was ok. 1st room was nit clean. But moved us to another room that was.

Posted by on Feb 17, 2021

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Comment from Hotel Management

Feb 17, 2021 by Johan

Thanks for the feedback!

5 out of 5

Posted by on Dec 14, 2020

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Dec 15, 2020 by Johan

Thanks for the rating!

5 out of 5
People were friendly very clean please and when I needed something I got it right away

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 5, 2020 by Johan

Thanks for the review!

4 out of 5

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 5, 2020 by Johan

Thanks for the rating!

5 out of 5
no problems...clean room sticker was broken on our door as we checked in, so they changed our room w/o issue.

Posted by on Jul 22, 2020

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Comment from Hotel Management

Jul 22, 2020 by Johan

Thanks for the review!

5 out of 5
The layout was great people were great the room was spotless

Posted by on Jun 22, 2020

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Comment from Hotel Management

Jun 22, 2020 by Johan

Glad you enjoyed your stay! Please visit us again very soon!

4 out of 5
The check-in rep was not very helpful and one of the rooms they gave us was dirty. When we went back to the desk they didn't apologize and seemed annoyed. The pool attendant was awesome! Super nice and helpful.

Posted by , from Coventry, RI on Jun 21, 2020

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Comment from Hotel Management

Jun 22, 2020 by Johan

Thank you very much for the feedback! I will be following up with my team. Hope to see you again soon!

Property Features

Hilton Mystic offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8070 square feet (750 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Hilton Mystic. Free self parking is available. This 3.5-star Mystic hotel is smoke free.

  • 184 guestrooms or units
  • 4 levels
  • 8070 sq ft of conference space
  • 750 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mystic Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Hilton Mystic offers 184 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Mystic hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Irons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Guests will receive smart lock details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 0 and USD 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Mystic
  • Hilton Mystic
  • Mystic Hilton
  • Hilton Mystic Hotel Mystic
  • Mystic Hilton Hotel
  • Hilton Mystic Hotel
  • Hilton Mystic Hotel
  • Hilton Mystic Mystic
  • Hilton Mystic Hotel Mystic

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.