Skip to main content
Beginning of main content
4.9 out of 5

"The layout and the surroundings are beautiful. The room was spacious and the bed was quite comfortable. However, there were many dead bugs (spiders, b ... " More

By a verified traveler on Wed 04 May 2022

Enter dates to see availability

Hotel Description

3.5-star historic hotel near Mohegan Sun Casino

In suburbs

You'll be within half a mile (1 km) of Norwich Golf Course and 2 miles (3 km) of Mohegan Sun Arena with a stay here. Kids Quest and Norwich Arts Center are also within 3 miles (5 km).

Full-service spa, sauna

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$200* Per night/room Mar 30 - Mar 31


Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Spa at Norwich Inn ratings based on 11 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Spa at Norwich Inn

Everyone (4) Couples (3) Family (3)
4 out of 5
The layout and the surroundings are beautiful. The room was spacious and the bed was quite comfortable. However, there were many dead bugs (spiders, beetles) found all around on the floor. The shower was so moldy, I was completely grossed out. And the shampoo and body wash, hung on the wall, were both empty, which I didn't know until I was already in there. The hotel itself is lovely, but because of this room, I might not stay here again.

Posted by , from Lee on May 4, 2022

Was this review helpful to you?
Comment from Hotel Management

May 13, 2022 by Guest Relations

Thank you, Andrea, for your visit and time in leaving a review. We are glad you found the inn to be lovely and our grounds beautiful. We apologize for the appearance of your room, but are happy to hear you did sleep comfortably. That being said this is not the level of service we strive for at The Spa at Norwich Inn. Our Director of Hotel Operations, Tim Kenyon is aware of your concerns and would like to speak with you personally. At your convenience, please feel free to call or email him directly. Contact information can be found on our website.

5 out of 5

Posted by , from Lee on May 1, 2022

Was this review helpful to you?
5 out of 5
I would like to know how to access the grounds. I wanted to go for a walk but was unsure of trails and pathways.

Posted by on Apr 20, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 29, 2022 by Guest Relations

Thank you, Janet, for your rating! Next time you visit, please ask any of our bellmen or front desk employees and they can direct you.

5 out of 5
Wow this was our first time visiting the inn. We were there for ten minutes and said we’re coming back right? We’re already planning our return trip! Awesome place!

Posted by on Oct 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 4, 2021 by Guest Relations

Dear Jeffrey, Thank you for the five-star review & kind words! Thank you for choosing to visit and are delighted to hear how much you enjoyed our location. We look forward to hosting you again soon.

5 out of 5
Very nice place. Very clean and comfortable. Has beautiful gardens and pools. Will recommend for any occasion.

Posted by on Aug 31, 2019

Was this review helpful to you?
5 out of 5
The true Inn Atmosphere and focus on customers. Bartender Marie and server Eddie were excellent

Posted by on Jul 6, 2019

Was this review helpful to you?
5 out of 5

Posted by on May 2, 2019

Was this review helpful to you?
5 out of 5
Perfect, greatest getaway my wife and I have had in years. We will return.

Posted by , from MA on Aug 8, 2018

Was this review helpful to you?
5 out of 5
Pros: Beautiful grounds at the Inn and the breakfast was very tasty and reasonably priced
Location: We attended a concert at Mohegan Sun and it was less than 1 mile away
We enjoyed our overnight at Norwich Inn We were unable to take advantage of amenities due to prior commitments We shall return

Posted by , from Watertown CT on Jun 14, 2017

Was this review helpful to you?
5 out of 5

Loved the service

Pros: Close restaurants, Free Internet, Quiet
We spent the day at the spa and then rented a Villa for the night. The service was out of this world and we they even sent someone to light the fire for us. It was great service in the spa too. I can't wait to go back.

Posted by on Nov 6, 2012

Was this review helpful to you?

About the The Spa at Norwich Inn

Location 607 W Thames St, Norwich, CT 06360

Property Features

The Spa at Norwich Inn offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6932 square feet (644 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the business-friendly The Spa at Norwich Inn. This 3.5-star Norwich hotel is smoke free.

  • 91 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 6932 sq ft of conference space
  • 644 sq m of conference space
  • Built in 1929
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Room Amenities

The Spa at Norwich Inn offers 91 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.

Kensingtons - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Ascots Pub - This pub serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby

Spa Services

The Spa at Norwich Inn has 37 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 37
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 14
  • Thai massage
  • Detoxification wrap
  • Massages


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 6.33 per person, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Business center/computer access
  • In-room bottled water
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9–16 for adults, and USD 9–16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inn Norwich
  • Norwich Inn
  • Norwich Inn Spa
  • Norwich Spa
  • Norwich Spa Inn
  • Spa Norwich
  • Spa Norwich Inn
  • The Spa At Norwich Hotel Norwich
  • Spa Inn
  • The Spa at Norwich Inn Hotel
  • The Spa at Norwich Inn Norwich
  • The Spa at Norwich Inn Hotel Norwich

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of Historic Hotels of America.

url importing
There was an error importing /Norwich-Hotels-The-Spa-at-Norwich-Inn.h330-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.