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4.1 out of 5

"Great hotel but broken shower handles let me only take shower once during my 3 night stay. I do hope that in future they can check their showers befor ... " More

By a verified traveler on Tue 07 Jul 2020

Hotel Description

Enjoy the indoor pool at this 4-star Old Greenwich hotel

Seaside stay

You'll find E. Gaynor Brennan Golf Course and Museum of Black World War II History within 2 miles (3 km) of this hotel. Stamford Center for the Arts and Stamford Public Library - Ferguson Library are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour fitness center on site, and free newspapers and wedding services are also offered.

Free WiFi, refrigerators

Boasting comforts like premium bedding and down comforters, the 373 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include refrigerators, hair dryers, and safes. Housekeeping is available on request.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Greenwich ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Regency Greenwich

Everyone (9) Family (2)
3 out of 5
Great hotel but broken shower handles let me only take shower once during my 3 night stay. I do hope that in future they can check their showers before making rooms available for proper booking.

Posted by on Jul 7, 2020

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Comment from Hotel Management

Jul 10, 2020 by Laura

Thank you for your feedback. If you would be willing, please share further reservation details with us via private message so that we may address your concerns with the room product. And we hope to welcome you back in the future!

5 out of 5

Posted by on Mar 1, 2020

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4 out of 5

Posted by on Dec 22, 2019

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5 out of 5

Posted by on Oct 13, 2019

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3 out of 5

Posted by on Aug 19, 2019

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4 out of 5

Posted by on Jul 14, 2019

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5 out of 5

Posted by on May 4, 2019

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3 out of 5
Overall our stay was ok but nothing great. I didn’t appreciate being charged for parking. No reason for it since hotel was in suburbs with plenty of parking. Avoid the restaurant at all costs! Long wait times, didn’t receive everything we ordered, mediocre food, high prices. My family loves to eat out and have no problem paying for quality. Unfortunately this restaurant was a huge disappointment.

Posted by on Apr 24, 2019

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5 out of 5
Beautiful and clean. Had a comfy stay. Will be back.

Posted by on Apr 14, 2019

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4 out of 5

Posted by on Jul 30, 2018

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Renovations + Closures

The following facilities or services will be unavailable from October 1 2020 to March 27 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

Hyatt Regency Greenwich offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hyatt Regency Greenwich. For a fee, parking is available. This 4-star Old Greenwich hotel is smoke free.

  • 373 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Westchester County Airport (HPN) (26.9 km / 16.7 mi)
  • Train station: Stamford Transportation Center (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Greenwich offers 373 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels and pay movies. This Old Greenwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Winfields - This restaurant serves breakfast only.

Gazebo - This pub serves lunch and dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests can access their rooms with a mobile device; masks are required in public areas. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 10 for adults and USD 10 for children (approximately)
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Greenwich Hyatt
  • Greenwich Hyatt Regency
  • Greenwich Regency Hyatt
  • Hyatt Greenwich
  • Hyatt Regency Greenwich
  • Hyatt Regency Hotel Greenwich
  • Hyatt Old Greenwich
  • Hyatt Regency Greenwich Hotel Old Greenwich
  • Hyatt Regency Old Greenwich
  • Hyatt Regency Greenwich Hotel
  • Hyatt Regency Greenwich Hotel
  • Hyatt Regency Greenwich Old Greenwich
  • Hyatt Regency Greenwich Hotel Old Greenwich

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.