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Manchester Inn and Suites

2.5-star property
20 Taylor Street, Manchester, CT 1-855-201-7819
3.6 out of 5
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See all 45 travelocity Reviews

"Staff was friendly and courteous. Condition of property was disappointing: lightbulb in bathroom was blown out, sink barely drained. " More

By a verified traveler on Mon 28 Mar 2022

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Hotel Description

Enjoy free breakfast at this Manchester hotel

In Manchester

Within 3 miles (5 km) of this Manchester hotel, you'll find Connecticut Golf Land and Games and Shoppes at Buckland Hills. Manchester Memorial Hospital and Promenade Shops at Evergreen Walk are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference center. There's a gym on site, and a 24-hour front desk and a terrace are also provided.

Free WiFi, cable TV

In addition to TVs with cable channels, the 80 guestrooms offer free WiFi and room service. Hair dryers, safes, and phones are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$69* Per night/room May 30 - May 31

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Manchester Inn and Suites ratings based on 45 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Manchester Inn and Suites

Everyone (21) Couples (10) Family (15)
3 out of 5
Staff was friendly and courteous. Condition of property was disappointing: lightbulb in bathroom was blown out, sink barely drained.

Posted by , from MARLTON on Mar 28, 2022

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Comment from Hotel Management

Mar 29, 2022 by Dionne

Thank you for your feedback, we will be addressing your concerns, we appreciate you staying with us!

2 out of 5
The room was clean and comfortable. Upon entering the room the HVAC unit cover was off the unit and laying on the floor in front of the unit. I turned on the heat, and there was a whistling notice coming from the unit. It finally went away after an hour of running it. Shortly after checking into room, someone knocked on the door and said that the gentleman at the front desk gave him the room I was in. I told him that I was given the room key to this room, and I’m not leaving. I later informed a different young woman at the front desk about that, and she apologized for the confusion, and that I was supposed to be given a different room by the first gentleman at the desk, and I could continue to stay in my room.

Posted by on Jan 20, 2022

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Comment from Hotel Management

Jan 25, 2022 by Dionne

Thank you for your feedback. We will be addressing your concerns

5 out of 5
location is very convenient. The facility is quiet. staff is helpful

Posted by , from WATERTOWN on Oct 16, 2021

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Comment from Hotel Management

Nov 2, 2021 by Victoria

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The room we stayed in had a horrible smell. We also found out later on that it was used as a show room, so it is a high foot traffic area. The door entrance to our room had a big gap on bottom, you can see out into hallway and I’m sure you can see in. Not a comfortable stay at all. The pillows were completely flat. The towels were old and rough. Batteries in remote had acid preventing it to function. This place is in need of an upgrade or even a deep clean of everything. They serve breakfast in brown bags, they were out of them by 9am. All the beautiful antiques that are pictured are bundled up in a corner, closed off due to I’m guessing Covid and collecting dust. Dark and damp.

Posted by on Oct 5, 2021

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Comment from Hotel Management

Nov 2, 2021 by Victoria

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
Uniqueness. Fish tanks are nice. Breakfast could be improved a lot. "Bag breakfasts." One bag had fruit (orange) but another bag had none for no apparent reason.

Posted by , from New Windsor on Sep 26, 2021

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Comment from Hotel Management

Oct 4, 2021 by Karni

Thanks for staying with us. We appreciate your feedback!

1 out of 5
The place was a dump, wall paper peeling, dirty grout in the bathroom tiles, wet towels in bathroom when we arrived. Not enough beds, gave us the wrong room. I had no bed to sleep in. All vending machines and ice machines were empty. No breakfast served as promised, instead we got a muffin and a water in a bag to fend for ourselves.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 20, 2021 by Victoria

Thank you for your feedback. We will be addressing your concerns.

2 out of 5

Posted by on Aug 16, 2021

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3 out of 5

Posted by on Aug 9, 2021

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2 out of 5
The so called breakfast in the morning is changed, they hand you a paper bag with water a yogurt and a cheap stale cinnamon roll. I'm soo disappointed, I don't know how they're allowed to call that breakfast! They're breakfast used to be great. I just stayed in a different town in CT on my trip up to where I was going and they had a full breakfast so I don't understand how this hotel couldn't have that too? Very Dissatisfied!

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 20, 2021 by Victoria

Thank you for your feedback. We will be addressing your concerns.

1 out of 5
Horrible hotel. They cjharged me twice for smoking in the room. I dont smoke. There was burn holes in the floor . Horrible !!!!!!!!!!!!!!!

Posted by on Jul 24, 2021

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Comment from Hotel Management

Aug 20, 2021 by Victoria

Thank you for your feedback. We will be addressing your concerns.

About the Manchester Inn and Suites

Location 20 Taylor Street, Manchester, CT 06042

Property Features

WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A fitness center, a library, and a terrace are also featured at the business-friendly Manchester Inn and Suites. Self parking is free. You'll have access to the health club at a partner property. This Manchester hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Library
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Manchester Inn and Suites offers 80 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations. This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Movies for purchase
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Hartford
  • Baymont Inn Manchester Hartford CT Hotel
  • Baymont Inn Hartford Hotel Manchester
  • Baymont Inn Manchester
  • Baymont Inn Manchester Hartford
  • Manchester Hartford
  • Baymont Inn Manchester Hartford Hotel
  • Baymont Inn Manchester Hartford CT
  • Manchester Suites Manchester
  • Baymont Wyndham Manchester Hartford CT Hotel
  • Baymont Wyndham Hartford Hotel
  • Baymont Wyndham Manchester Hartford CT
  • Baymont Wyndham Hartford
  • Baymont Inn & Suites Manchester Hotel Manchester
  • Baymont Inn And Suites Manchester
  • Manchester Inn and Suites Hotel
  • Manchester Inn and Suites Manchester
  • Manchester Inn and Suites Hotel Manchester

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.