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 Manchester •1 Room
 Manchester • 1 Room
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Manchester Inn and Suites

2.5-star property
20 Taylor Street, Manchester, CT 1-855-201-7819
3.4 out of 5
See all 27 travelocity Reviews

"It was a quick & easy check-in " More

By a verified traveler on Sun 24 Sep 2023

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Manchester hotel

In Manchester

Within 3 miles (5 km) of this Manchester hotel, you'll find Shoppes at Buckland Hills and Manchester Memorial Hospital. Also, Promenade Shops at Evergreen Walk is within 3 miles (5 km) and Manchester Parkade is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 3 conference rooms, business center, and express check-out. Enjoy the gym and conveniences like a 24-hour front desk and free newspapers.

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$83* Per night/room Sep 26 - Sep 27

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Manchester Inn and Suites ratings based on 27 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Manchester Inn and Suites

Everyone (13) Couples (5) Family (7)
5 out of 5
It was a quick & easy check-in

Posted by on Sep 24, 2023

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Comment from Hotel Management

Sep 24, 2023 by Hotel manager

Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

1 out of 5
No maid service for 4 days, had to ask for towels, TP, bed never made, room never cleaned and trash sitting in hallway for entire morning

Posted by on Aug 2, 2023

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Comment from Hotel Management

Aug 3, 2023 by D

Thanks for staying with us. Your concerns will be addressed accordingly. We appreciate your feedback!

2 out of 5
They breakfast was very lacking, only toast and 1 waffle maker. The milk/coffee creamer dispenser was broken. The room was outdated, the wallpaper was pealing off, and it just smelt kinda weird. The property line grass is over grown and there’s a random tire too. The staff is kind but I wouldn’t stay again.

Posted by on May 3, 2023

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Comment from Hotel Management

May 3, 2023 by Hotel Manager

Dear Megan,Thank you for your feedback. Nice to note the liking for our staff. But, I am sorry to learn about all the inconvenience you had during the stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit.Sincerely,Hotel Manager

5 out of 5
Everyone was friendly.

Posted by on Apr 5, 2023

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Comment from Hotel Management

Apr 10, 2023 by Dionne

Thank you for your feedback, we appreciate you staying with us

4 out of 5
Forth floor windows had broken blinds hanging in several windows. Not a great first impression.

Posted by on Nov 14, 2022

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Comment from Hotel Management

Apr 28, 2023 by Hotel Manager

Dear Lawrence,Thank you for taking the time to leave a review of your recent stay with us. We apologize for any inconvenience caused by the broken blinds in your room. We take all guest feedback seriously and will work to address this issue promptly to ensure that future guests do not have a similar experience. We appreciate you bringing this to our attention, and we apologize that it impacted your first impression of our hotel. We strive to provide our guests with a comfortable and enjoyable stay, and we are sorry that we fell short during your visit. Guest satisfaction is our primary goal and please give us another opportunity to serve you.Sincerely,Hotel Manager

2 out of 5
The room was really bad. Carpet stained. Shower linking all the time.Breakfast was not good. Doughnuts stale and coffee luke warm.

Posted by on Nov 5, 2022

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Comment from Hotel Management

Nov 8, 2022 by D

Thank you for your feedback, we appreciate you staying with us.

5 out of 5

Posted by on Nov 4, 2022

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Comment from Hotel Management

May 20, 2023 by Hotel Manager

Dear Nicholas,Thank you so much for taking the time to provide us with a 5-star rating! We are thrilled to hear that you had a great experience during your recent stay with us. We are constantly working to provide our guests with the best possible service and amenities, and your feedback is incredibly valuable in helping us achieve that goal. We hope to have the opportunity to welcome you back soon and provide you with another fantastic stay.Sincerely,Hotel Manager

5 out of 5

Posted by on Sep 22, 2022

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2 out of 5
This was a last minute change that was good cost wise but definitely disappointing and challenging. Upon arrival the room advertised as a sleep 6 was definitely not. I called the hotel prior to arrival and questioned the accommodations because it only listed 2 queen beds and was told that the room had a sleep sofa (which it did not). Called the front desk clerk was pretty nochalant offered a rollaway. Upon providing the rollaway was told that she wasn't sure if the linen on it was clean, so we were given additional linen. The bathroom toilet got clogged after the first use, was provided a plunger. After 3/4 conversations with the front desk about the toilet was finally offered another room the next day. New room smelled better but the jacuzzi (which we were informed) was not working and had some really nasty looking water sitting in it, the second tv was not operational. Informed them that the room with the second tv was for my mom with dementia and necessary to keep her occupied and still. The clerk suggested that I put her in a chair in front of the other tv until it could be addressed (completely clueless about caring for a person with dementia). What was most frustrating about the TV issue was that once addressed after a 3/4 hour wait it took maintenance a hot second to make it operational. At around 10 pm the second night the hotel was evacuated for a possible carbon monoxide leak so everyone was standing outside for about 2- 2 1/2 hours. I have more but, at my word limi

Posted by on Aug 23, 2022

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Comment from Hotel Management

Aug 25, 2022 by D

Thank you for your feedback, your concerns will be addressed, we appreciate you staying with us!

4 out of 5
Breakfast area was closed . Breakfast was in a bag and consisted of a cupcake, small box of juice and a water. pretty bad!

Posted by on Jul 27, 2022

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Comment from Hotel Management

Jul 28, 2022 by D

Thank you for your feedback, we appreciate you staying with us!

About the Manchester Inn and Suites

Location 20 Taylor Street, Manchester, CT 06042

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and 3 meeting rooms are available. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Manchester Inn and Suites. Self parking is free. You'll have access to the health club at a partner property. This Manchester hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Manchester Inn and Suites offers 80 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests have access to shared bathrooms. This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • Bathrooms are shared
  • In-room dining
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Hartford
  • Baymont Inn Manchester Hartford CT Hotel
  • Baymont Inn Hartford Hotel Manchester
  • Baymont Inn Manchester
  • Baymont Inn Manchester Hartford
  • Manchester Hartford
  • Baymont Inn Manchester Hartford Hotel
  • Baymont Inn Manchester Hartford CT
  • Manchester Suites Manchester
  • Baymont Wyndham Manchester Hartford CT Hotel
  • Baymont Wyndham Hartford Hotel
  • Baymont Wyndham Manchester Hartford CT
  • Baymont Wyndham Hartford
  • Baymont Inn & Suites Manchester Hotel Manchester
  • Baymont Inn And Suites Manchester
  • Manchester Inn and Suites Hotel
  • Manchester Inn and Suites Manchester
  • Manchester Inn and Suites Hotel Manchester

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.