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"Convenient to highway and downtown " More

By a verified traveler on Sun 15 Aug 2021

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Hotel Description

Mystic guestrooms with free WiFi

Close to the beach

You'll find Olde Mistick Village and Mystic Aquarium and Institute for Exploration within a 15-minute walk of this Mystic hotel. Flanders Health Center and Hartford Healthcare Mystic Health Center are also within 2 miles (3 km).

Business services

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and a library are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms also offer free WiFi and LCD TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$62* Per night/room Nov 4 - Nov 5

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Mystic-Groton ratings based on 27 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn Mystic-Groton

Everyone (10) Couples (5) Family (13)
2 out of 5
The room was borderline clean but there was wallpaper peeling off the walls and the carpet was torn.

Posted by on Sep 28, 2021

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1 out of 5
The room didnt have a smoke alarm, there were wires coming out of the wall where it should have been. The carpets and bed were moist, the AC didnt work on a 95⁰ day. There was black mold near the ceiling. It was terrible and i hot charged twice for a room i didnt even stay in.

Posted by on Sep 2, 2021

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2 out of 5
Staff was super nice but clearly overworked, bathroom and sheets very clean and comfortable but mattress cover and bedskirt had big sketchy stain. Vending machines terrible, room OK but badly needs refurbishment of hallway, lobby, staircases. Lots of flickering hallway lights, no ventilation fan in bathroom, doors stick, no working safe. Wifi has no password or security and for us was in cellular dead zone. Make sure you brought your own food, drinks, ice, toiletries as there is nothing on site. Amenities were so bad we didn't bother with breakfast on site, not worth the risk. We didn't expect a Hilton but have stayed at 3 other properties in walking distance to downtown Mystic, they were all cheaper than and nicer than Quality Inn. We expected a little more for the price and being on the outskirts of town, usually that's how it works with Mystic.

Posted by on Aug 16, 2021

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1 out of 5
Felt very dirty and dated from entry and throughout the common areas and in the room… could not take a hot shower because plumbing was installed incorrectly. broken furniture and very dirty carpets. The independent owners have not spent a penny in this property in 30 years and it shows . So expensive for what you got… Very disappointing overall!

Posted by on Aug 15, 2021

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4 out of 5
Convenient to highway and downtown

Posted by on Aug 15, 2021

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1 out of 5
This is a property that I will never stay in again. The writing was on the wall when we walked in and there was a man at the front desk complaining about his room. The first room we had, ( 2 queen beds) smelled of mildew and smoke. I asked for a new room which was better ( no smell of smoke but still mildew) as the night went on there were bugs crawling on my bed and in the bathroom. I put one in a zip lock bag and gave it to the front desk. There was mold and mildew on the walls in the bathroom and also in the bedroom. We left the next morning canceling the rest of the reservation.

Posted by on Aug 12, 2021

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3 out of 5
Old carpeting & some area weren’t cleaned thoroughly. Its just an older place.

Posted by on Aug 6, 2021

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1 out of 5
Wallpaper was peeling the ceiling were crumbling the hallways were dirty, I was afraid to sleep under the sheets I brought my own blankets we left I was afraid of bugs

Posted by on Aug 4, 2021

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5 out of 5
Convenient location for the Mystic area. Good nights stay.

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 18, 2021 by Vee Patel

Thank you for staying with us.

2 out of 5
Front desk staff very nice. Facility in poor condition.

Posted by on Jul 12, 2021

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About the Quality Inn Mystic-Groton

Location 48 Whitehall Ave, Mystic, CT 06355

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn Mystic-Groton offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Quality Inn Mystic-Groton. Self parking is free. Smoking is allowed in designated areas at this Mystic hotel.

  • 1 building
  • 120 guestrooms or units
  • 2 levels
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mystic Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Mystic-Groton offers 120 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100 per stay
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Mystic
  • Comfort Inn Mystic
  • Mystic Comfort Inn
  • Comfort Hotel Mystic
  • Comfort Inn Mystic Ct
  • Quality Inn Mystic
  • Quality Mystic
  • Quality Mystic Groton Mystic
  • Quality Inn Mystic-Groton Hotel
  • Quality Inn Mystic-Groton Mystic
  • Quality Inn Mystic-Groton Hotel Mystic

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.