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"The whole experience at this Hotel was Absolutely Amazing! The Hotel staff were so helpful and extremely friendly, the room was beautiful with a stunn ... " More

By a verified traveler on Tue 19 Nov 2019

Hotel Description

3.5-star hotel near Jack London Square

In entertainment district

At this Jack London District hotel, you'll be steps from Jack London Square and within a 15-minute walk of Oakland Convention Center. Oakland City Center and Fox Theater are also within 2 miles (3 km).

Business services

A 24-hour fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling for business? Take advantage of the business center, express check-in, and conference space.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 145 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, room service, and coffee/tea makers are also available.

Room, 2 Queen Beds, Accessible (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite (2 Queenbeds & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Water View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Waterfront)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony (Water View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waterfront Hotel, a Joie de Vivre Boutique Hotel ratings based on 15 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Waterfront Hotel, a Joie de Vivre Boutique Hotel

Everyone (6) Couples (2) Family (7)
5 out of 5

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 21, 2020 by JD

Dear , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your rating and business. We do hope to see you again soon!

2 out of 5
The property had an excellent view but the carpet in the hallway is old as is the rest of the hotel. What really upset me was that I prepaid for two queen beds and when I checked in they didn't mention that they didn't have that reserved for me and I had to call the front desk and all they offered was a rollaway bed. Not exactly what I had in mind when I booked the room.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. all of the hallway carpet was replaced in December 2018. We do apologize for the room type issue on our end. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your comments and business. We do hope to see you again

1 out of 5
Early departure fee. Extra $130 because I only stayed 2 hours on a one day reservation

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by JD

Dear Guest , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. Yes the early departure fee clearly applies in your case. the policy is on our website. Not sure how you can use a room for 2 hours, then leave and expect not be charged. Thank you for your comments and business. We do hope to see you again soon!

4 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 3, 2019 by JD

Dear Guest , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your rating and business. We do hope to see you again soon!

5 out of 5
The whole experience at this Hotel was Absolutely Amazing! The Hotel staff were so helpful and extremely friendly, the room was beautiful with a stunning view, the hotel is near everything and is just beautiful. It's the best hotel we've ever stayed at, I highly recommend it! I can't wait to go back!

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 19, 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your comments and business. We do hope to see you again soon!

1 out of 5
Do not stay here. We had a terrible experience at the Waterfront Hotel. We were not checked into one of our rooms until 4 hours after our planned check in time to find one of our rooms had been smoked in the previous night and the other smelling of mold & metals. The management on staff that night was incredibly rude and unhelpful in every way possible. We travel all over the world and the worst service we have ever experienced was in our own backyard, very disheartening.

Posted by on Aug 29, 2019

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Comment from Hotel Management

Sep 10, 2019 by JD

We did address your concerns and did the best we could. I am sorry that was apparently not enough. We do hope next time you are in the area you will give us another chance.

4 out of 5
I liked the location on the water and Jack London Square. The view was spectacular. The staff was nice. I did not like the fact that check-in took a very long time and our room was not ready and we had to wait nearly an hour for our room. We could not get into our room until 6 pm. That was just not acceptable.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are sorry for the late check in. If we are short staffed in housekeeping the cleaning of the room will end up being completed later in the day as happened in your case. Thank you for your comments and business. We do hope to see you again soon!

5 out of 5
Nice property. Some of the homeless in the area made walking at night a little scary.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 6, 2019 by JD

Dear , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel and like any urban area in California have our share of urban dwellers. Thank you for your comments and business. We do hope to see you again soon!

5 out of 5
Nice facility. Beautiful surroundings. A little scary with vagrants walking about.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 6, 2019 by JD

See above

3 out of 5
Thought breakfast was included , no directions or any knowledge of anything about hotel was told to us.

Posted by on Jun 30, 2019

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About the Waterfront Hotel, a Joie de Vivre Boutique Hotel

Location 10 Washington Street, Oakland, CA 94607

Property Features

WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Waterfront Hotel, a Joie de Vivre Boutique Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 3.5-star Oakland hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Oakland Intl. Airport (OAK) (14 km / 8.7 mi)
  • Train station: Oakland-Jack London Square Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Waterfront Hotel, a Joie de Vivre Boutique Hotel offers 145 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Marina nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Staff at the property wear personal protective equipment.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.13 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night
  • Pet fee: USD 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Waterfront
  • Waterfront Hotel
  • Waterfront Hotel Joie de Vivre Boutique Hotel
  • Waterfront Hotel Joie de Vivre Boutique Hotel Oakland
  • Waterfront Joie de Vivre Boutique
  • Waterfront Joie de Vivre Boutique Oakland
  • Waterfront Hotel Oakland
  • Waterfront Oakland
  • Waterfront Hotel a Joie de Vivre Boutique Hotel
  • Waterfront Hotel, A Joie Vivre
  • Waterfront Hotel, a Joie de Vivre Boutique Hotel Hotel
  • Waterfront Hotel, a Joie de Vivre Boutique Hotel Oakland
  • Waterfront Hotel, a Joie de Vivre Boutique Hotel Hotel Oakland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.