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"floor carpets were stained, could use a better cleaning " More

By a verified traveler on Mon 17 Oct 2022

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Hotel Description

3.5-star hotel near Jack London Square

Downtown Oakland stay

With a stay at this Downtown Oakland hotel, you'll be steps from Plank and Jack London Square. Oakland Convention Center and Oakland City Center are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and concierge services are also provided.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$130* Per night/room Dec 26 - Dec 27

Room, 2 Queen Beds (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Water View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waterfront Hotel, part of JdV by Hyatt ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Waterfront Hotel, part of JdV by Hyatt

Everyone (9) Couples (1) Family (10)
3 out of 5
floor carpets were stained, could use a better cleaning

Posted by on Oct 17, 2022

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Comment from Hotel Management

Oct 17, 2022 by Julia

We are so sorry to hear that. We are actively working on a solution for that. Thank you so much for the feedback, have a great day!

5 out of 5
Great room with a view of the harbor.

Posted by , from Beverly Hills on Aug 23, 2022

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Comment from Hotel Management

Sep 6, 2022 by Miracle Chavis

Thank you Adam for your review. We are delighted that you enjoyed your stay with us. We hope you come back to visit!

5 out of 5
*

Posted by on Feb 27, 2022

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Comment from Hotel Management

Feb 27, 2022 by Miracle Chavis

Thank you Regina for your feedback. We hope you come by again soon to visit us!

4 out of 5
This is my second time staying here. I returned because I enjoyed my previous visit and the location is close to my friends. Rooms are clean, staff is friendly for the most part, I did have on suggestion though. Make sure your irons and equipment work in every room. Our iron cord was broken, I called housekeeping and nobody answered so I called the front desk. Spoke to Ali and requested a new iron but it never came. I like to iron my clothes and this presented a challenge. Other than that the stay was fine.

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 17, 2021 by Miracle Chavis

Thank you Annette for your feedback. We apologize for the issue you experienced during your recent stay. We have shared these comments with our team so we can continue to improve.

5 out of 5
Nice location

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 26, 2021 by Miracle Chavis

Thank you Mark for your response. We are delighted you enjoyed your stay. Have a wonderful day!

4 out of 5

Posted by on Sep 7, 2021

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5 out of 5

Posted by on May 26, 2021

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Comment from Hotel Management

Jul 12, 2021 by Miracle Chavis

Thank you for your feedback!

5 out of 5

Posted by on May 2, 2021

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5 out of 5

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 21, 2020 by JD

Dear , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your rating and business. We do hope to see you again soon!

2 out of 5
The property had an excellent view but the carpet in the hallway is old as is the rest of the hotel. What really upset me was that I prepaid for two queen beds and when I checked in they didn't mention that they didn't have that reserved for me and I had to call the front desk and all they offered was a rollaway bed. Not exactly what I had in mind when I booked the room.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. all of the hallway carpet was replaced in December 2018. We do apologize for the room type issue on our end. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your comments and business. We do hope to see you again

About the Waterfront Hotel, part of JdV by Hyatt

Location 10 Washington Street, Oakland, CA 94607

Property Features

Waterfront Hotel, part of JdV by Hyatt offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Waterfront Hotel, part of JdV by Hyatt. For a fee, parking is available. This 3.5-star Oakland hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Oakland-Jack London Square Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Waterfront Hotel, part of JdV by Hyatt offers 145 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Waterfront Cafe and Resta - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Marina nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Noise-free rooms not guaranteed
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per stay
  • Rollaway bed fee: USD 35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Waterfront
  • Waterfront Hotel
  • Waterfront Hotel Joie de Vivre Boutique Hotel
  • Waterfront Hotel Joie de Vivre Boutique Hotel Oakland
  • Waterfront Joie de Vivre Boutique
  • Waterfront Joie de Vivre Boutique Oakland
  • Waterfront Hotel Oakland
  • Waterfront Oakland
  • Waterfront Hotel a Joie de Vivre Boutique Hotel
  • Waterfront Hotel, part of JdV by Hyatt Hotel
  • Waterfront Hotel, part of JdV by Hyatt Oakland
  • Waterfront Hotel a Joie de Vivre Boutique Hotel
  • Waterfront Hotel, part of JdV by Hyatt Hotel Oakland

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.