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4.5 out of 5

"The area and the random people who can walk in from time to time " More

By a verified traveler on Wed 24 Jun 2020

Hotel Description

4-star romantic hotel near Walt Disney Concert Hall

Heart of Los Angeles

Your stay at this Downtown Los Angeles hotel places you within 2 miles (3 km) of Walt Disney Concert Hall and Staples Center. Microsoft Theater and L.A. Live are also within 2 miles (3 km).

Dining options, 3 bars/lounges

This romantic hotel includes 3 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. 19 coffee shops/cafés and 3 bars/lounges offer a variety of options for drinks and a bite to eat.

Free WiFi, comfy beds

The 1358 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and 24-hour room service.

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119* Per night/room Sep 4 - Sep 5

Suite, 1 Bedroom, City View, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Westin Bonaventure Hotel and Suites, Los Angeles ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Bonaventure Hotel and Suites, Los Angeles

Everyone (7) Couples (4) Family (3)
5 out of 5

Posted by on Jul 19, 2020

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Comment from Hotel Management

Jul 20, 2020 by Tom

Thanks for staying with us! Hope you come back soon

4 out of 5
The area and the random people who can walk in from time to time

Posted by , from Jersey on Jun 24, 2020

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5 out of 5
Our room was on the 28th floor, we had a beautiful view. Parking valet was excellent and so respectful to us and our car. Would definitely book here again, even during a pandemic this hotel staff managed to make our stay as comfortable as possible. We loved every minute of our stay!

Posted by , from Brooklyn NY on Jun 20, 2020

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Comment from Hotel Management

Jul 10, 2020 by Tom

Thank you for the great review! We hope to see you again!

3 out of 5
First room is dirty. I have to change to a second one because they don't want to replace the sheets and the pillows.

Posted by , from Sacramento on Jun 18, 2020

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Comment from Hotel Management

Jul 10, 2020 by Tom

Thank you for taking the time to share your feedback. We strive to offer quality service and convenience for all of our guests and have addressed your feedback moving forward. We apologize that you had to change rooms and will continue to do better as a part of Marriott's Commitment to Clean. We hope for the chance to host you again soon for a more positive experience.

5 out of 5
The bed was amazing. The views were nice . Being right downtown is very convenient,

Posted by on Jan 25, 2020

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Comment from Hotel Management

Feb 10, 2020 by team westin

Thanks for staying with us. We appreciate your feedback!

5 out of 5
VERY FRIENDLY, CLEAN AND POSITIVE ATMOSPHERE. DON'T CHANGE A THING!!!

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 12, 2019 by Res

Thank you for your loyalty! Looking forward to your return.

4 out of 5
Nothing special about it for the price of what you get is kind of hi..

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 11, 2019 by Team Westin

Good Afternoon, Thank You for taking out the time to complete the review...we will address your concerns with the appropriate leadership team....Thank You again for choosing the Westin Bonaventure Hotel

5 out of 5
The hotel was great for tge value and conveniently located. The staff was ver professional, courteous and helpful.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 19, 2019 by Joel C.

Thank you very much for your generous words, valuable feedback and gracious patronage — all of which are very much appreciated! We look forward to your next stay at The Westin Bonaventure. Have a Wonderful Day!

5 out of 5
Quiet, clean, and attractive room with an amazing view! Friendly efficient staff and excellent food.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 4, 2019 by team westin

Greetings, thank you for staying with us, I hope you think about us again when you return to Los Angeles

4 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 25, 2019 by Joel C.

We hope you enjoyed your stay. We look forward to welcoming you back, when your travels bring you back to Los Angeles. Be Well

About the The Westin Bonaventure Hotel and Suites, Los Angeles

Location 404 S Figueroa St, Los Angeles, CA 90071

Renovations + Closures

The following facilities will be closed from July 13 2020 to August 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Fitness facilities
  • Meeting facilities

Property Features

The Westin Bonaventure Hotel and Suites, Los Angeles offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants and 19 coffee shops/cafés on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin Bonaventure Hotel and Suites, Los Angeles. For a fee, parking is available. This 4-star Los Angeles hotel is smoke free.

  • 1358 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 3 bars or lounges
  • 19 coffee shops
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles Intl. Airport (LAX) (28.9 km / 17.9 mi)
  • Train station: Los Angeles Union Station (3.6 km / 2.3 mi)
  • Metro station: 7th Street - Metro Center Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Bonaventure Hotel and Suites, Los Angeles offers 1358 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

LA Prime - This steakhouse serves dinner only.

Lakeview Bistro - This restaurant serves breakfast and lunch. Open daily.

BonaVista Lounge - This lobby lounge serves light fare only. Open daily.

Lobby Court Coffee Bar - This café serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.

Pet Policy

  • Pets: USD 0 per pet, per stay
  • Maximum 1 per room (weight limit: 40 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector and a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-out is available

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 33.50 per person (approximately)
  • Self parking fee: USD 49 per night
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 0 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bonaventure
  • Bonaventure Hotel
  • Bonaventure Hotel Westin
  • Hotel Bonaventure
  • Hotel Westin Bonaventure
  • Westin Bonaventure
  • Westin Bonaventure Hotel
  • Westin Bonaventure Hotel Los Angeles
  • Westin Bonaventure Los Angeles
  • Westin Hotel Bonaventure
  • The Westin Bonaventure Hotel And Suites
  • The Westin Bonaventure Hotel Los Angeles
  • Westin Los Angeles
  • The Westin Bonaventure Hotel Suites
  • The Westin Bonaventure Hotel and Suites, Los Angeles Hotel
  • The Westin Bonaventure Hotel and Suites, Los Angeles Los Angeles

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.