Pacific Palms Resort

4.0 star property
Golf resort in City of Industry

Choose dates to view prices

Photo gallery for Pacific Palms Resort

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Daily cooked-to-order breakfast for a fee
Mountain view
Reviews
8.2

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Popular LocationPuente Hills Mall4 min drive
  • Popular LocationLa Puente City Park5 min drive
  • Popular LocationDisneyland® Resort28 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)38 min drive

Room options

Deluxe Room, Mountain View

  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room

  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, City View

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Executive Room, City View, Executive Level

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Executive Room, Mountain View, Executive Level

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

La Puente

City of Industry stay.Your stay at this City of Industry resort places you within 3 miles (5 km) of Round 1 Bowling and Amusement and Puente Hills Mall. La Puente City Hall and La Puente City Park are also within 3 miles (5 km).

What's nearby

  • Round 1 Bowling and Amusement - 4 min drive
  • Puente Hills Mall - 4 min drive
  • La Puente City Park - 5 min drive
  • Disneyland® Resort - 28 min drive
  • Disney California Adventure® Park - 28 min drive

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 46 min drive

Restaurants

  • McDonald's - 3 min drive
  • U S Donut - 2 min drive
  • Starbucks - 16 min walk
  • Jollibee - 3 min drive
  • Little Caesars Pizza - 16 min walk

About this property

Pacific Palms Resort

Golf resort in City of Industry
Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square meters) and includes conference space. A health club, a spa tub, and a sauna are also featured at the business-friendly Pacific Palms Resort. Self parking is free.

This La Puente resort is smoke free.

  • 292 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36 holes of golf
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

How close is Pacific Palms Resort to the airport?

Pacific Palms Resort is 25.7 mi (36-min drive) away from the Fullerton, CA (FUL-Fullerton Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Pacific Palms Resort?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on May 17, 2024 start from $192.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pacific Palms Resort have an airport shuttle?

Pacific Palms Resort offers an airport shuttle.

Does Pacific Palms Resort offer free breakfast?

Free breakfast isn’t provided at Pacific Palms Resort, but cooked-to-order breakfast is offered for a fee of between USD 10 and 24.95 per person.

Is there a casino at Pacific Palms Resort?

No, there is no casino at this resort.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Pacific Palms Resort?

This resort offers free self parking. Valet parking is available for USD 14 per night.

Does Pacific Palms Resort have a pool?

Pacific Palms Resort features an outdoor pool.

Does Pacific Palms Resort have a restaurant?

Yes, there are 2 restaurants on site.

Does Pacific Palms Resort have a spa?

This resort has a spa, which features body treatments, facials, and body wraps.

How close is Pacific Palms Resort to downtown La Puente?

Pacific Palms Resort is 1.3 mi away from La Puente.

Pacific Palms Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 515 out of 1000 reviews" "
Rating 8 - Good. 218 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 79 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location seems very beautiful, we walked into the room to be greeted with beautiful city lights on the hills. The property was spotless and there were a lot of amenities close by. Perfect for people looking to have a couple get away, a wedding venue or conference stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Yunguang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view. Great place for playing golf
Stayed 2 nights in Feb 2024

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

6/10 Okay

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bedding, rooftop view
Everything was smooth until we got to our room. At check in we were offered a view of the golf course, unfortunately our view of the "golf course" was the rooftop of the structure beneath us dressed with cigarette butts, beer cans and liquor shot bottles. And our bedding was a sheet. When we inquired if the bed came with comforters we were told they "ran out" of comforters.
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

2/10 Terrible

Rosario

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very bad experience
Mold in the shower television was not working. One of the sliding blinds was off the rails. One of the soap dispensers was empty. at checkout I talked to the receptionist at the front desk and she said sorry and said somebody would contact me. It’s been four days and haven’t heard nothing. I stood at this place several times over the past few years and it’s been great
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
NEVER AGAIN
There is one functioning elevator to the guest rooms. Pool lights don't work. The beds are uncomfortable and the linen is cheap. The bathrooms don't get hot enough water and get ready to stay awake all night because every time someone flushes the toilet anywhere, you'll hear it. ALSO IT IS 2024. No Smart TV. AND THE WIFI IS SLOW!
Stayed 1 night in Feb 2024

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024