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Four Points by Sheraton Los Angeles International Airport

3.5-star property
9750 Airport Blvd, Los Angeles, CA 1-855-201-7819
3.1 out of 5
See all 55 travelocity Reviews

"This property was booked for me by a family member, for an overnight stop between international flights. As such, I was exhausted by the time I checke ... " More

By a verified traveler on Fri 15 Sep 2023

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Hotel Description

3.5-star hotel near Kia Forum

Close to airport

Within 3 miles (5 km) of this Los Angeles hotel, you'll find Toyota Sports Center and Hollywood Park Casino. Kia Forum and SoFi Stadium are also within 6 miles (10 km).

Free airport shuttle

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the shopping center shuttle, self parking, and coffee shop/cafe.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Oct 17 - Oct 18

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Los Angeles International Airport ratings based on 55 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Four Points by Sheraton Los Angeles International Airport

Everyone (31) Couples (9) Family (12)
1 out of 5
Please take this as a warning!! They will add parking to your bill regardless of what the sign says! They billed us on our bill$100 on top of us paying at the gate. We were required to pay at the gate to get out. We paid $226 for parking at this hotel for 40 hours. We spent 2 nights, paid at the gate both nights. and then they billed our room for incidentals for another $100. On the itemized bill of incidentals was parking fees! I tried calling the hotel and have not gotten a call back. I filled out their survey and they sent me a no-reply email that said they'd love to talk to me and didn't give me a way to contact them. I went back to the travelocity and they told me there is no refunds for cancellations. After all this, the hotel is old and run down. Bathroom sink was leaking and it ws so LOUD. The bed was comfortable though. I wish someone from this hotel would call and go over the bill with me and refund my $100 for double parking billing.

Posted by , from WASILLA on Oct 3, 2023

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2 out of 5
This is a tired, dirty property. Had an emergency so found something reasonably priced for last minute stay. Curtains were absolutely filthy with god knows what on them. Bathroom was ok, but walls were not clean as they should have been. Carpet did not look particularly clean, but it was a dark color.The nightly rate was cheap, but then they turn around and charge you 50 bucks to park. In fairness, beds did look clean, but slept in my sweats just in case.

Posted by on Sep 19, 2023

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Comment from Hotel Management

Sep 19, 2023 by Customer Service

Tamala, we're sorry to hear you had concerns during your visit. While our rooms are generally praised for their cleanliness, it seems we didn't meet your expectations. Regarding parking, we do our utmost to inform guests of associated fees in advance. We're glad to hear that, at least, the bed appeared clean. We'll ensure your feedback is taken into account to connect with our team members for continuous improvement.

5 out of 5
This property was booked for me by a family member, for an overnight stop between international flights. As such, I was exhausted by the time I checked in at 11:15pm. Service was great, and getting there by shuttle was easy, hassle-free. All of the staff acted professionally and I felt like a valued guest at all times. Although I missed having some food at the bar (closed at 11), the breakfast buffet was wonderful. The dining team were kind and met my every need. The airport sounds from outside were sometimes audible, but it’s an airport hotel so it’s to be expected. 10/10 I would stay here again. The bedding and pillows were comfortable, and the bathroom was very clean.

Posted by on Sep 15, 2023

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Comment from Hotel Management

Sep 15, 2023 by Customer Service

Lauren, we're glad to hear that your stay at the Four Points Los Angeles International Airport was a pleasant one, particularly considering the timing of your international flights. It brings us joy to know the service you received made you feel valued, and that you found transportation to and from the property easy and stress-free. We're also pleased to know you enjoyed our breakfast buffet and found our dining team helpful. Your understanding regarding the unavoidable airport noises is appreciated. We're happy to know you found the bedding and bathroom up to your liking. Your consideration to stay with us again is welcome news and we look forward to providing another exceptional experience.

5 out of 5
It’s very convenient for airport & excellent shuttle service. Staff are friendly & helpful couldn’t fault it all.

Posted by on Aug 22, 2023

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Comment from Hotel Management

Sep 7, 2023 by Customer Service

Vivienne, thank you for your positive comments about Four Points Los Angeles International Airport. We're delighted to hear that you appreciated our convenient location and shuttle service. It's wonderful to hear that our team members provided friendly and helpful service. We look forward to your next visit.

1 out of 5

Posted by on Aug 15, 2023

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Comment from Hotel Management

Aug 17, 2023 by Customer Service

We appreciate the feedback, Daniel.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

3 out of 5
No refregirater in room

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 6, 2023 by Customer Service

Thank you for taking the time to submit this feedback, Motoko.We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.

4 out of 5

Posted by on Jul 5, 2023

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4 out of 5

Posted by , from Caliente on Jul 3, 2023

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Comment from Hotel Management

Jul 24, 2023 by Customer Service

We appreciate you sharing this positive rating, Mark!The comfort of our guests is important to us so we can't wait to see you back again at Four Points Los Angeles International Airport. We want to share an even more enjoyable experience with you next time.

1 out of 5
Super okay with checking into their hotel and having COVID.

Posted by on Jun 30, 2023

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Comment from Hotel Management

Jul 13, 2023 by Customer Service

Good morning, please contact the hotel directly to better assist you.

1 out of 5
Old and dirty

Posted by on May 20, 2023

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Comment from Hotel Management

May 20, 2023 by Customer Service

We appreciate your feedback, Mauricio.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

About the Four Points by Sheraton Los Angeles International Airport

Location 9750 Airport Blvd, Los Angeles, CA 90045

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Bar/lounge
  • Dining venue(s)
  • Fitness facility

Property Features

Four Points by Sheraton Los Angeles International Airport offers its guests an outdoor pool and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. A business center, meeting rooms, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Los Angeles International Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Los Angeles hotel is smoke free.

  • 1 building
  • 561 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Aviation/Century Station (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle; shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton Los Angeles International Airport offers 561 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/bodyboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 4:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property's airport shuttle is available daily from 6 AM to 1:30 PM and 4 PM to midnight.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are not available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Administrative fee: USD 10.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Refrigerator fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Los Angeles International Airport
  • Four Points Sheraton Hotel Los Angeles International Airport
  • Four Points Sheraton Los Angeles International Airport
  • Sheraton Four Points
  • Sheraton Los Angeles International Airport
  • Four Points Sheraton Los Angeles International Airport Hotel
  • 4 Points By Sheraton Los Angeles International Airport
  • Los Angeles Four Points
  • Four Points Los Angeles
  • Four Points by Sheraton Los Angeles International Airport Hotel

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.