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Sheraton Grand Los Angeles

4-star property
711 S Hope St, Los Angeles, CA 1-855-201-7819
4.7 out of 5
Exceptional!
See all 12 travelocity Reviews

"Overall stay was great! Room was clean, service was exceptional at the front desk for check in and Marco in the bar was awesome. Second time staying h ... " More

By a verified traveler on Mon 21 Feb 2022

Points Of Interest

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Hotel Description

4-star hotel near Crypto.com Arena, connected to a shopping center

Downtown Los Angeles stay

Your stay at this Downtown Los Angeles hotel places you within 3 miles (5 km) of Crypto.com Arena and University of Southern California. The Bloc and Pershing Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and valet parking. Enjoy the a rooftop terrace and perks like free WiFi.

Traditional Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$239* Per night/room Feb 12 - Feb 13

Traditional Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Grand Los Angeles ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Los Angeles

Everyone (4) Couples (1) Family (6)
5 out of 5

Posted by , from Palatine on Jul 13, 2022

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Comment from Hotel Management

Jul 14, 2022 by Sheraton Grand Los Angeles Team

Thank you for taking the time to review our hotel. We truly appreciate your feedback and look forward to welcoming again to Sheraton Grand Los Angeles.

5 out of 5
Overall stay was great! Room was clean, service was exceptional at the front desk for check in and Marco in the bar was awesome. Second time staying here and will definitely return.

Posted by on Feb 21, 2022

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Comment from Hotel Management

Mar 13, 2022 by Sheraton Grand Team

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are thrilled to hear you enjoyed your stay and can't wait to welcome you back.

5 out of 5
The property was nice and the area was full of convenience.

Posted by on Dec 13, 2021

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Comment from Hotel Management

Jan 10, 2022 by Sheraton Grand Team

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your feedback! We are thrilled to hear you enjoyed your stay and looking forward to serving you again in the future.

5 out of 5
I liked the fact that the you needed a key card to get to your floor. The room was clean. The king suite is a good sized room. 2 things I didn't like. 1) The lighting in the room is very dim. I would have preferred more lights, especially in the bathroom. Also, the room we stayed in was next to the elevator. You can hear the elevator running as well as guests gettiing on and off.

Posted by on Aug 18, 2021

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Comment from Hotel Management

Sep 12, 2021 by The Sheraton Grand Team

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear you enjoyed your stay and can't wait to welcome you back!

5 out of 5
Amazing service!

Posted by on Aug 2, 2021

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Comment from Hotel Management

Sep 12, 2021 by The Sheraton Grand Team

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear you enjoyed your stay and can't wait to welcome you back!

5 out of 5
Liked the area due to the closeness to downtown

Posted by on Jul 21, 2021

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Comment from Hotel Management

Sep 12, 2021 by The Sheraton Grand Team

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear you enjoyed your stay and can't wait to welcome you back!

5 out of 5

Posted by on Jun 16, 2021

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3 out of 5

Posted by on Apr 26, 2021

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5 out of 5
N/a

Posted by on Apr 3, 2021

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4 out of 5
I am very happy with my room and how clean the hotel is. I have a great price for sure but only one sad note , some how i was charge with parking but i didnt have a car. I use lift and uber, i am thankful that at my check out they take off the second night parking charge

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 29, 2019 by Sheraton Grand Los Angeles

Thank you for taking the time to review our hotel. We value your feedback and hope to welcome you again to the Sheraton Grand Los Angeles

About the Sheraton Grand Los Angeles

Location 711 S Hope St, Los Angeles, CA 90017

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. Public spaces have free WiFi. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly Sheraton Grand Los Angeles. Parking is available for a fee. This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 496 guestrooms or units
  • 24 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 1973
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Los Angeles Union Station (4 km / 2.5 mi)
  • Metro station: 7th Street - Metro Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Grand Los Angeles offers 496 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Los Angeles hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily.

District on the Bloc - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Hope Street Bar - Onsite bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 70.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Los Angeles Downtown
  • Los Angeles Downtown Sheraton
  • Sheraton Grand Los Angeles Hotel
  • Sheraton Hotel Los Angeles Downtown
  • Sheraton Los Angeles Downtown
  • Sheraton Los Angeles Downtown Hotel
  • Los Angeles Sheraton
  • Sheraton Los Angeles
  • Sheraton Grand Los Angeles Hotel
  • Sheraton Grand Los Angeles Los Angeles
  • Sheraton Grand Los Angeles Hotel Los Angeles

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.