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Tidelands Caribbean Hotel and Suites

2.5-star property
5th Street on the Boardwalk Ocean City, Ocean City, MD 1-855-201-7819
2.8 out of 5
See all 18 travelocity Reviews

"Well, there were people smoking pot right next to us, smelled like not only out on the balcony to where I didn’t want to have my children out to watch ... " More

By a verified traveler on Tue 11 Jul 2023

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Hotel Description

Beachfront hotel near Ocean City Beach

On the beach

At this Downtown Ocean City hotel, you'll be within a 5-minute walk of Ocean City Beach and Ocean City Boardwalk. Jolly Roger at the Pier and Trimper's Rides are also within 2 miles (3 km).

Poolside dining

This smoke-free hotel features 2 outdoor pools, a gym, and a restaurant. Enjoy the seasonal outdoor pool and perks like free self parking. There's a bar/lounge on site, and concierge services and free newspapers are also provided.

Suite, City View

Bed Count 2 King Beds Maximum Occupancy 6 Max
$72* Per night/room May 9 - May 10

Suite, Pool View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Ocean View 2 Kings Efficiency Room

Bed Count 2 King Beds Maximum Occupancy 6 Max

2 Queen Ocean Front Efficiency

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean View 2 Queens Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Tidelands Caribbean Hotel and Suites ratings based on 18 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Tidelands Caribbean Hotel and Suites

Everyone (6) Couples (3) Family (8)
1 out of 5
I paid $600 per night and it was disgusting. There were hundreds of ants crawling around the floor, under the bed and couch. There was mold in the bathroom and and kitchen area. The door and walls had thick black scuff marks and dirt. It smelled like urine, smoke and throw up.

Posted by , from Williamsburg on Oct 2, 2023

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Comment from Hotel Management

Oct 3, 2023 by Hotel Management

Hello Lara, thank you for taking the time to leave a review on your recent stay with us. We apologize for not meeting your expectations during your time here. We take your concerns very seriously and we will work with our housekeeping and maintenance staff to address the concerns you raised. In addition, we are currently making updates and improvements to our hotel and your feedback will help us in those efforts. Once again, we apologize for your recent experience and hope to have you again in the future for a more well-rounded stay.

1 out of 5
Do NOT Stay here! We booked never staying here before. We weren’t looking for anything high end. Just wanted somewhere to lay our heads. Staff was friendly. Upon entering the lobby to use the elevator, we were blasted with fans and signs to excuse the dust. Apparently they are renovating. We arrived to second floor and exited the elevator only to be hit with a horrible smell. Best way to describe is hot wet dog food. All the doors in the hallway were filthy and the locking mechanism was partially removed. Gnats greeted us upon entering our room. Ceiling tiles in the bathroom were dirty and drooping. The flooring tile was dirty and marked with boot prints. All furniture was chipped or needed to be cleaned. There was a sign to not turn the air conditioning below 70 or it would freeze the entire system for 24 hours. We immediately began looking for another place to stay. Spending our first hour and extra 400.00 of our weekend get away looking for another hotel was not how we imagined. We finally found a place and moved our stuff. When we checked out an hour later the employees verified that they knew the place was gross and said the manager was giving deep discounts. I was able to receive two nights back but they would not refund the first night. She stated ‘according to policy’. Policy should be for a hotel to provide a clean room and hotel for your guests! Lesson learned. They need to be shut down. Do NOT waste your money!

Posted by on Sep 24, 2023

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Comment from Hotel Management

Sep 25, 2023 by Hotel Management

Hello Hillary, thank you for taking the time to leave a review on your recent stay with us. We genuinely appreciate your input as it helps us identify areas that require improvement. Your comments regarding the condition of the hotel are noted. As you already know we are making updates and improvements to our establishment. Your feedback will help us in these efforts. Despite everything, we are glad that our staff provided excellent service to you during your short time with us. In addition, we apologize for any inconvenience regarding our refund policy. We appreciate your feedback as it helps us grow and improve. If you ever decide to give us another chance, we would be more than happy to welcome you back and provide you with a better experience.

4 out of 5

Posted by on Sep 7, 2023

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Comment from Hotel Management

Sep 27, 2023 by Hotel Management

Hello Mark, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all your needs were met. Thank you for your feedback and we hope to have you again soon. Safe travels!

4 out of 5

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 16, 2023 by Hotel Management

Hello Darren, thank you for taking the time to leave a review on your recent stay with us. We are glad you enjoyed your time here and hope that everything was to your liking. Thank you for your support and we hope to have you again in the future!

3 out of 5

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 21, 2023 by Hotel Management

Hello Julianna, thank you for taking the time to leave a review on your recent stay with us. We apologize that we did not meet your full expectations during your time here. We hope to have you again in the future for a more pleasant stay.

3 out of 5
Well, there were people smoking pot right next to us, smelled like not only out on the balcony to where I didn’t want to have my children out to watch all the vehicles going by, but also could smell it in the hallway. at 2 in the morning I woke up hearing people hollering and carryon outside on the balcony. Some blaring music. Even though there is supposed to be quiet time after 10pm. Also no smoking on the balcony. Clearly no one cares about respecting others. I would not ever go to this hotel again. Not a place I want to take my little kids. Other then those issues, it wasn’t a terrible place just not for me and my family.

Posted by on Jul 11, 2023

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Comment from Hotel Management

Jul 11, 2023 by Hotel Management

Hello Tracy, thank you for taking the time to leave a review on your recent stay with us. We are sorry your stay with us was not as positive as we had originally hoped. In addition, we apologize for any smells or odors around the property. At our hotel, we do our best to enforce our non-smoking policy as guests are subject to fines and penalties. We assure you this is heavily enforced. In addition, we apologize for any outside noise. Along with our non-smoking policy, we do our best to make sure guests are in ordinance with our noise policy. Again, we apologize for your experience and could not provide a more positive experience.

4 out of 5
Only one elevator had to wait longer than desired. Public areas were not so clean. General condition was fair, salt water has taken its toll. Room did have view of the ocean. Could not get a drink from grill and take to my room. Good location and easy access to both beach and boardwalk. I would stay again.

Posted by on Jul 7, 2023

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Comment from Hotel Management

Jul 10, 2023 by Hotel Management

Hello, thank you for taking the time to leave a review on your recent stay with us. We are very glad to see you enjoyed your stay and hope everything was to your liking. We do apologize for the minor inconveniences as they are being addressed internally. Thank you for your support and we hope to have you again in the future.

2 out of 5
it was our first time in OC . The location of the hotel is very good, right on the broadwalk. ocean view. but that's pretty much where it stops for the positive. the staff who did the check in was very rude and unhelpful. there are simply not enough parking spot (understandably so, we arrived on a saturday night) but there's actually an additon parkng lot across the street and he didn't bother to let us know. we found it while tryng to find parking circling the blocks. the room is very run down and old. just didn't feel clean overall. it has a musty moldy smell. the hallway has a strong marijuana odor. there's no phone in the room , and their phone number was out of service. im generrally not picky about hotel, i've stayed in older hotels but they still manage to keep the rooms really clean. that's not the case here. not to mention they don't do cleaning of your room everyday, unless you "request it". no new towels, soap, or anything. again, the location of the hotel made it a good enough experience. but i won't be staying here again next time

Posted by on Jul 12, 2022

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Comment from Hotel Management

Jul 14, 2022 by Tidelands Caribbean Hotel

Hello Kayin, we are so sorry you did not enjoy your stay with us. We take these concerns very seriously and will make our staff aware of them.

2 out of 5
First the property accused me of not being paid, paid 3rd party. They would not let me in without my payment. Once I found receipt for payment they reversed charges on my card only to recharge me after I left the property. The card number was manually entered. Now i can get a hold of anyone on-site. VERY ANGRY!!! The TV was broken, shower fixture falling off the wall, and was shocked by the outlet my phone was charging in twice.

Posted by on May 4, 2022

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Comment from Hotel Management

May 12, 2022 by Mike M. | Tidelands Caribbean Hotel and Suites

Thank you for being your guest at the Tidelands Caribbean Hotel and Suites Teresa. We greatly appreciate your time to share your rating and feedback on your experience. We apologize for the challenges we faced with the verification of your payment and thank you for your patience with us. We are also sorry for the condition of your room and hope to have you as our guest again so that we can provide you with the pleasant stay that you deserve. Thank you again for sharing your feedback with us.

5 out of 5
Clean and everything was near by

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 10, 2021 by Tidelands Caribbean Hotel and Suites

Hi Anonymous! Thank you so much for the review. We are so happy that you were able to relax and enjoy time spent at the beach. We strive to provide a clean atmosphere for all of our guests on a daily basis. We hope to see you again soon!

About the Tidelands Caribbean Hotel and Suites

Location 5th Street on the Boardwalk Ocean City, Ocean City, MD 21842

Renovations + Closures

The following facilities or services will be unavailable from February 9 2024 to May 24 2024 (dates subject to change):

  • Bar/Lounge(s)

The following facilities will be closed during October, May, March, April, November, and December:

  • Swimming pool

Property Features

As a guest of Tidelands Caribbean Hotel and Suites, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Tidelands Caribbean Hotel and Suites. Limited free parking is available on a first-come, first-served basis. This Ocean City hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Ocean City Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Tidelands Caribbean Hotel and Suites offers 132 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 42-inch LCD televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Poolside Bar and Grill - This poolside bar specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. <

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 14.95 per accommodation, per night

The resort fee includes:

  • Beach access
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Tidelands
  • Tidelands Caribbean
  • Tidelands Caribbean Hotel
  • Tidelands Caribbean Hotel Ocean City
  • Tidelands Caribbean Ocean City
  • Tidelands Hotel
  • Tidelands Caribbean Ocean City
  • Tidelands Caribbean Hotel Suites
  • Tidelands Caribbean And Suites
  • Tidelands Caribbean Hotel and Suites Hotel
  • Tidelands Caribbean Hotel and Suites Ocean City
  • Tidelands Caribbean Hotel and Suites Hotel Ocean City

You should know

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.