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Carousel Resort Hotel & Condominiums

3-star property
11700 Coastal Hwy, Ocean City, MD 1-855-201-7819
3.7 out of 5
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See all 38 travelocity Reviews

"The room had a big comfy chair for my bad back. " More

By a verified traveler on Sun 12 Sep 2021

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Hotel Description

3-star beachfront hotel near Ocean City Beach, connected to a shopping center

On the beach

Within a 10-minute walk of this North Ocean City hotel, you'll find Ocean City Beach and Maryland Beach. Gold Coast Mall and Ocean City Square Shopping Center are also within half a mile (1 km).

Beachfront dining

This hotel features a restaurant, an indoor pool, and a poolside bar. There's fun for all ages with a children's pool and a playground, and families will appreciate the picnic area. Enjoy the gym and perks like free valet parking and free WiFi.

Free WiFi, patios

The 239 individually decorated guestrooms offer free WiFi and room service. Entertainment options include LCD TVs with cable channels, while microwaves and coffee/tea makers provide the conveniences of home. Housekeeping is available on request.

Standard Room, 2 Queen Beds (Non-Oceanfront)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Dec 26 - Dec 27

Standard Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds (Atrium View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds (Western View)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Patio

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Carousel Resort Hotel & Condominiums ratings based on 38 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Carousel Resort Hotel & Condominiums

Everyone (14) Couples (4) Family (16)
5 out of 5
The room had a big comfy chair for my bad back.

Posted by , from Dillsburg on Sep 12, 2021

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Comment from Hotel Management

Sep 13, 2021 by Hotel Management

Mary, thank you for leaving a review of your stay at the Carousel Hotel! We're pleased to hear you enjoyed your time with us and we hope to see you again!

3 out of 5
Fun atmosphere around the Tsunami bar. The kids loved the animals that visited on Monday. We enjoyed our stay but wish the Carousel would implement recycling. Being that the ocean is such a big feature, they should make some efforts to help protect it.

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 7, 2021 by Hotel Management

Stephanie, thank you for leaving a review of your stay at the Carousel Hotel! We're very pleased to hear you enjoyed our patio bar and grill, visiting mobile zoo, and oceanfront location! We have forwarded your comments regarding recycling to the department managers for consideration. We hope to see you again!

4 out of 5
The ice skating was very cool

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 24, 2021 by Hotel Management

Joseph, thank you for leaving a review of your stay at the Carousel Hotel! We're happy to hear you enjoyed your time with us, in particular for our ice skating rink, and we hope to see you again!

4 out of 5

Posted by on Aug 21, 2021

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5 out of 5

Posted by on Aug 19, 2021

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3 out of 5
It was close to the beach and to area shopping. The ice rink was a really nice option for an activity. But the hotel and room were disappointing. The room and furnishings were rundown. The screen door to the balcony fell off the track as soon as I touched it. The faucet for the bathroom was loose and it was difficult to get a warm temperature to stay that way. Then the shower... the drain was so slow to drain the water that after two people showing, we were standing in 6 inches of standing water (disgusting, even if it was our own water). When we called the front desk about it, they sent someone up rather quickly (which was impressive), but they were told it was an issue with the toilet and had to return with the proper tool to fix the shower drain. They were able to fix the drain and from that point forward, the drain did work properly! It was a little odd that there was no housekeeping service to the room (due to covid), but I still don't understand that (what exactly is the danger to them or us by them coming in and making a bed??). But they seemed actually annoyed when I would call and ask for additional towels! And no direction on what to do with our used towels or the trash that we had to bag and empty ourselves! Minor things yes, but over the course of the week, became a nuisance. There was only 3 working outlets in the entire room. The pool (outdoor) was quite small and very few chairs/lounges to use. You have to arrive quite early to snag one. The restaurant

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 16, 2021 by Hotel Management

Thank you for leaving a review of your stay at the Carousel Hotel. We appreciate you letting us know of the issues you experienced during your time with us. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. These comments have been forwarded to the property manager to address. We hope you give us another chance to provide a better experience.

5 out of 5

Posted by on Aug 3, 2021

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2 out of 5
The person at the front desk was not having a good day. It was my first time staying at this hotel and I’m sure I won’t be back. No instructions or directions on how to get to our room. We spent 46 min just to try to find our room because no one told us what direction to go to and in order for me to ask I had to get in line again. The room was dusty and the microwave didn’t work. The mattress was very uncomfortable, the sofa bed mattress was falling apart. I found it expensive and low quality. Never again!!!

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 2, 2021 by Hotel Management

Thank you for laving a review of your stay at the Carousel Hotel. Please accept our apologies for the issues you faced during your stay. We strive to give all of our guests the best experience and it is clear we lapsed in this effort. Your comments have been forwarded to the property manager to address with their staff. We hope that you will visit again so that we can provide a better experience.

4 out of 5
The hotel was right on the beach which was what we wanted, you walk right out the door onto the beach. Grocery store right across the street to help keep expenses down from eating out every meal. Restaurant and bar on back patio gave it a definite resort atmosphere. Its a very high energy busy place with a lot of activity to keep the kids busy!

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 22, 2021 by Public Relations Manager

Thank you for leaving a review of your stay at the Carousel Hotel! We're so glad to hear you enjoyed our location! We hope to see you again!

4 out of 5
The Carousel is conveniently located right on the beach. The staff was super friendly and helpful. Check in went quickly. Due to staff shortages, the resort restaurant was not open for breakfast. Only negative comment, the beds were hard as a rock. It felt like we were sleeping on a box spring and not a mattress.

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 5, 2021 by Public Relations Manager

Thank you for leaving a review of your stay at the Carousel Hotel! We're so glad to hear you enjoyed our exceptional customer service! We hope to see you again!

About the Carousel Resort Hotel & Condominiums

Location 11700 Coastal Hwy, Ocean City, MD 21842

Renovations + Closures

The property is closed between January 13 and February 11.

Property Features

Carousel Resort Hotel & Condominiums offers its guests an indoor pool, a seasonal outdoor pool, a spa tub, and a sauna. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Carousel Resort Hotel & Condominiums. Self parking and valet parking are free. This 3-star Ocean City hotel is smoke free.

  • 239 guestrooms or units
  • 22 levels
  • Dining venue
  • Bar by the pool
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Carousel Resort Hotel & Condominiums offers 239 accommodations with coffee/tea makers and hair dryers. Rooms open to patios. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Private patio
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Reef 118 Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Ice skating on site
  • Volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Travel in the New Normal (US Travel - USA) and SafeStay (AHLA - USA).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carousel Condominiums
  • Carousel Condominiums Ocean City
  • Carousel Resort Hotel
  • Carousel Resort Hotel & Condominiums
  • Carousel Resort Hotel & Condominiums Ocean City
  • Carousel Resort Hotel Condominiums
  • Carousel Resort Hotel Condominiums Ocean City
  • Carousel Resort Hotel And Condominiums
  • Carousel Hotel Ocean City Md
  • Carousel Hotel Condominiums
  • Carousel Ocean City
  • Carousel
  • Carousel Resort & Condominiums
  • Carousel Resort Hotel & Condominiums Hotel
  • Carousel Resort Hotel & Condominiums Ocean City
  • Carousel Resort Hotel & Condominiums Hotel Ocean City

You should know

  • The seasonal pool will open in May and close in October.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.