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"When we check in the elevator floor dirty the floor getting off the elevator was dirty Garbage on the floor next to our room. The sink was clogged no ... " More

By a verified traveler on Tue 06 Jul 2021

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Hotel Description

Family-friendly 3.5-star hotel near Neshaminy Mall

Near the airport

Within 3 miles (5 km) of this Feasterville-Trevose hotel, you'll find Neshaminy Mall and Parx Casino and Racetrack. Philadelphia Mills is within 6 miles (10 km) and Cairnwood Estate is within 9 miles (15 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the 24-hour gym and perks like free self parking and free WiFi.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$140* Per night/room Jul 24 - Jul 25

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson Hotel Philadelphia Northeast ratings based on 16 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Hotel Philadelphia Northeast

Everyone (6) Couples (2) Family (4)
1 out of 5
The hotel itself was not bad clean, but had a stale odor. My biggest complaint was regarding the staff and fraudulent charges. My friend and I booked two joining rooms for our families. We took our kids to swim and where a security guard dressed like a SWAT team began interrogating us about how many rooms we had. I had enough pool wrist bands for everyone (we had 4 in one room and 3 in the other). He then yelled at us to pour our coffee out. He was yelling so angrily that our youngest asked what we had done. After finally getting into the pool area every other person had drinks including a few people with beer cans. The other kids were running, jumping, and horse playing and the same security guard was encouraging it. My daughter jumped in the pool and he began yelling at her making her cry. I asked him what she had done and he began screaming at me so bad I couldn’t understand him. I asked him to come closer and slow down because I am hearing impaired and could not understand him due to the echoing. He refused and began calling for back up for an unruly guest. I had not moved from my chair. The manager apologized but left and he continued to yell at my kids. The next morning prior to check out I looked at the charges on my credit card. They had charged me for my room and an additional $447. I asked what that charge was for but they denied charging me that amount. I’ve now had to file fraudulent charges with my bank and my card deactivated which makes traveling difficult.

Posted by on Mar 20, 2022

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Comment from Hotel Management

Mar 22, 2022 by Andy

Dear Stephanie, Thank you for taking the time to post about your stay. I apologize about the challenges you experienced with our pool security guard. After speaking with you on the phone I do have a meeting set up with him to discuss the issues and address your concerns. Thank you for speaking to me on this yesterday and once again I apologize.

4 out of 5
We rested well.

Posted by , from PINE BUSH on Feb 6, 2022

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Comment from Hotel Management

Feb 10, 2022 by Andy

Dear Leo, Thank you for the rating. We will work even harder to earn a perfect score. Thank you for staying with us.

5 out of 5

Posted by on Aug 18, 2021

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1 out of 5
There was one staff menver that helped with all the many issues. Other than that, i tried get a refund but i was on hold for an hour. Never again will i use this site for hotels.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 16, 2021 by Andy

Thank you for taking the time to post about your stay. I apologize it was less than our normal level of service. We will work hard to improve. Thank you for staying with us.

3 out of 5
When we check in the elevator floor dirty the floor getting off the elevator was dirty Garbage on the floor next to our room. The sink was clogged no microwave in the room n no room service. The restaurant was only serving breakfast buffet at that it was not a great hotel I will not be staying there again or recommend it to anyone

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 6, 2021 by Andy

Thank you for taking the time to post about your stay. I apologize to hear it was less than expected. We will work harder to improve. Thank you for letting us know.

5 out of 5

Posted by on Mar 20, 2021

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Comment from Hotel Management

Apr 5, 2021 by Andy

Thank you for a perfect rating. We are happy we exceeded your expectations. Thank you for staying with us.

5 out of 5

Posted by on Jun 21, 2020

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Comment from Hotel Management

Jun 22, 2020 by Andy

Thank you for the perfect score. We are happy we exceeded your expectations. Thank you for staying with us.

4 out of 5

Posted by on Mar 21, 2020

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Comment from Hotel Management

Mar 28, 2020 by Andy

Thank you for posting your rating from your recent visit. We will work harder to achieve a full 5. Thank you for staying with us.

3 out of 5
Check in was great, fast & the woman was friendly. The room window had a terrible leak but the room was very nice and clean. I couldn't use the fast check out on the television & when I went to the lobby there was only one person working with 10 people in line. The man behind the desk shouted if we had our final bill and didn't disagree that we didn't have to wait to check out. I realized I left belongings behind once I arrived home, The hotel instructed me to call house keeping in the a.m. I have left several messages and an email & have yet to hear from anyone. Mixed review for sure, I'm not sure if I would return.

Posted by , from Philadelphia, Pa on Mar 3, 2020

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Comment from Hotel Management

Mar 5, 2020 by Andy

Dear Mel, Thank you for taking the time to post about your stay. I apologize no one returned you call for your left behind item. I will speak to housekeeping about that to ensure they return phone calls in a timely matter. Thank you for letting us know.

4 out of 5
The indoor pool was great and the bed was so good to sleep on and morning breakfast was great. The dislike not enough of tolitree like soap for two guest the tv would sometimes work.and one of the lwould not come on.

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 27, 2020 by RadissonManager

Thank you for the 4 star review. We are glad you enjoyed the pool and your breakfast. Hope to have you back with us soon!

About the Radisson Hotel Philadelphia Northeast

Location 2400 Old Lincoln Highway, Feasterville-Trevose, PA 19053

Renovations + Closures

The following facilities are closed on Monday:

  • Bar/lounge
  • Restaurant

Property Features

Radisson Hotel Philadelphia Northeast offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 20,000 square feet (2 square meters) and includes conference space. An arcade/game room, multilingual staff, and concierge services are also featured at the family-friendly Radisson Hotel Philadelphia Northeast. Self parking is free. A complete renovation of Radisson Hotel Philadelphia Northeast was completed in April 2016. This 3.5-star Feasterville-Trevose hotel is smoke free.

  • 275 guestrooms or units
  • 6 levels
  • 20,000 sq ft of conference space
  • 2 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Trevose Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Radisson Hotel Philadelphia Northeast offers 275 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Radisson Hotel Philadelphia Northeast has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.6 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pool access at this property is for registered hotel guests only.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Rollaway bed fee: USD 10.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Philadelphia Radisson Hotel
  • Radisson Hotel Northeast
  • Radisson Hotel Northeast Philadelphia
  • Radisson Hotel Philadelphia
  • Radisson Hotel Philadelphia Northeast
  • Radisson Hotel Philadelphia Northeast Trevose
  • Radisson Philadelphia Northeast
  • Radisson Philadelphia Northeast Trevose
  • Radisson Hotel Trevose
  • Radisson Trevose
  • Trevose Radisson
  • Radisson Hotel Philadelphia Northeast Feasterville-Trevose
  • Radisson Philadelphia Northeast Feasterville-Trevose
  • Radisson Hotel Philadelphia Northeast Hotel
  • Radisson Hotel Philadelphia Northeast Feasterville-Trevose
  • Radisson Hotel Philadelphia Northeast Hotel Feasterville-Trevose

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.