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"The property is huge but it caters to their VIP guests. I think the golf carts should be available to everyone because the shuttle buses sometimes are ... " More

By a verified traveler on Fri 23 Jul 2021

Hotel Description

3.5-star beach property near Cofresi Beach

Seaside stay

A stay at this property places you within half a mile (1 km) of Cofresi Beach and 6 miles (10 km) of Puerto Plata Cable Car. Amber Museum and Fort San Felipe are also within 6 miles (10 km).

All-inclusive

A full-service spa, 11 restaurants, and 11 outdoor pools are all featured at this all-inclusive property. Relax with free beach cabanas and sun loungers, and enjoy a drink at one of the 2 beachside bars. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus.

Kitchenettes, WiFi

The 90 guestrooms feature well-equipped kitchenettes with refrigerators and stovetops, as well as balconies and TVs with cable channels. Other amenities include sofa beds, WiFi, and coffee/tea makers.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
$190* Per night/room Sep 19 - Sep 20

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Lifestyle Crown Residence Suites - All Inclusive ratings based on 11 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lifestyle Crown Residence Suites - All Inclusive

Everyone (5) Family (3)
5 out of 5
The property is huge but it caters to their VIP guests. I think the golf carts should be available to everyone because the shuttle buses sometimes are full. The restaurants due to COVID are hard to reserve for dinner. If you have problems getting around this is not the resort for you due to its size.

Posted by on Jul 23, 2021

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Comment from Hotel Management

Jul 23, 2021 by Ecommerce

Dear Guest, Thank you for taking the time to share your comments with us. Let us apologize for not exceeding your expectations in some aspects of your stay with us. All your comments are very helpful to improve our services. Best Regards,

5 out of 5

Posted by on May 17, 2021

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Comment from Hotel Management

May 28, 2021 by Ecommerce

Dear Customer, Thank you for your kind evaluation. We are very glad to know that everything corresponded to your expectations and that we were even able to exceed them. We look forward to your return visit and again thank you for choosing to stay with us. Regards.

3 out of 5
The property needs some updates. However, staff and certain restaurants were friendly. WIFI and bathroom outlets didn't work. Informed staff. Nothing done about it. Bathroom mirrors were stained with blood. Pools were only open till 6pm. Nothing else for adults to do after 6pm except have dinner. Buffet area did not have covers over the food. There were flies all over the food. Mexican and Italian were the only restaurants that had good food and service. The Dome was not open for the live entertainment that they advertised. Stray cats were on the premises. My friend is highly allergic.

Posted by on Mar 7, 2020

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2 out of 5
The property was really dirty and old , the suite did not Have a functional sink and the bed was dirty , and the property is only good for people who are members not for regular travelers

Posted by on Jan 26, 2020

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3 out of 5
We have requested a pool view or water view and none of that was delivered.

Posted by on Aug 26, 2019

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4 out of 5
No one advised at check in that all specialiaty restaurants needed to have reservations booked for the entire week right when we showed up. I spent all week being told I couldn’t eat in any restaurants other than the 2 buffets for 7 days no matter how many times I checked back in for cancellations. The staff was friendly. The resort was nice.

Posted by on Feb 28, 2019

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Comment from Hotel Management

Mar 6, 2019 by E-commerce Manager

Dear Customer, Thank you for your nice comments and positive review. It was our pleasure to host you at Crown Residence Suites in Puerto Plata. It is of great importance to know our guests experience in order to improve our services. We thanks also for bringing your concerns and observations to our attention. We would like to apologize for any inconvenience encountered during your stay with us. Please be assured that we will take the corrective measures to provide a better service to all our clients. We really appreciate your positive review and it would be a pleasure to host you again in the near future. Warm regards,

1 out of 5
Extremely BAD experience, I will never go there again... Thank God there were excursions, that's what we did on daily basis! Our room was rusty, noisy AC, you can smell the mold. The beaches were far, you have to wait for the shuttle, and when the shuttle arrives it will be packed. When we arrived we went straight to the Front Desk and let me tell you they were clueless.... We usually book our restaurants for our entire stay, however he told us that we have to check in one day and in two days, they claimed that there is someone that will guide us, so we were literary forced to go and meet with customer service so she tell us about time share. The way she was talking in a condescending way asking us about our dining experience and that if we buy a timeshare then we will be treated as VIP's.... To me, coming from Hospitality, every single customer that books rooms is a VIP.... I will never ever recommend this place to anyone...

Posted by , from New York on Jul 30, 2018

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Comment from Hotel Management

Jul 31, 2018 by Yr

Thanks for your comments, we will send this information to the management

5 out of 5

Great hotel

Pros: Everything
Cons: No access to all restaurants, no one could make changes, there should be specific smoking areas out of courtesy for non smokers
Location: Location was great
Amazing experience, great staff and beach...................?.............

Posted by on Sep 20, 2015

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2 out of 5

Not what we expected at all!

The resort is Beautiful! Very clean, rooms are big, we had a suite with a balcony which had chairs to sit. Went to Ying Ya spa...and it was great. We got massages and access to the facility all day, very relaxing. We had access to the VIP beach which had the beds to lay in in front of the beach which was an awesome experience. Now to the not so good stuff...we arrived and our room wasn't ready, we didn't get any kind of welcoming package which surprised me as I've need to other resorts and that's the firsts thing they do. There are three resorts in one; crown suites, tropical, and cofresi. You need a shuttle to move around because everything is scattered around. The shuttle comes every 25 minutes or so...so yeah you do a lot of waiting. People are not very good at giving you guiding you or informing you of all the amenities or activities that the resort offers. We were given the option of dining in one of their restaurants...which they had 5 but only three open the days we were there! We opted for the Brazilian. What a disappointment....the menu was horrible. The meats which was supposed to be the best part was weak, smoked pork chop, sausage, chicken drum stick, and sirloin. Sorry I was not impressed with this. We ended up going to the buffet to eat. There are two buffet, we stayed two nights and one of the two nights it was the same on both places. Wasn't pressed either. The club ice is very small. The alcohol was terrible...its made in house I found out! I had two drinks

Posted by , from Boston on May 28, 2015

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2 out of 5

WOULDN'T EVEN RECOMMEND TO MY CLOSEST FRIENDS!

Pros: It was so disappointing, other than complementing the staff in the dining rooms, there was not much to say.
Cons: Reception was not warm and condescending. Learn customer service and make the customer happy!
Location: near by is the beach but have to take a shuttle to get there.
When arrived at hotel, reception was you cannot check in until 3pm. So, I asked could we use the pool or the beach until the room was ready and she said NO, and i had to come back at 3pm. We left and came back later but still before 3pm and they were letting other people to check in so now they could not turn us away. This was the first and only hotel in the Dominican Republic did not allow me to check in around 1pm and just wait until later to get my room. Luckily me and my family have a house here and just had to drive to the hotel and didn't fly here! The dining room staff was very nice. This property is not beach front and you have to take a shuttle everywhere or drive but there aren't any signs on where anything is. There was a street to leave the resort and security wouldn't allow me to use it coming in or going out and said it was for shuttles only! If i drove, I had to circle the property not take the shortest route to my hotel or elsewhere. It says the have many restaurants but without taking a shuttle there is only 1! there are pools but no entertainment again take a shuttle to another hotel for that. The glass in the shower was cracked. There was signs of water leaks in the bedroom, living room and the foyer where the spackle and paint fell off within the first 2 hours in the room. The fridge was dirty. Hair on the plates in the cabinet. I have stayed at numerous hotels here in DR and this was the worst.

Posted by on Sep 7, 2014

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About the Lifestyle Crown Residence Suites - All Inclusive

Location Playa Cofresi #1, Puerto Plata, Puerto Plata 57000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Surcharge for room service
  • Gratuities

  • Aerobics classes/lessons included
  • Taxes included
  • Language classes/lessons included
  • Surcharge for premium or imported non-alcoholic beverages
  • Gratuities not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • All non-motorized water sports included
  • Minibar not included

Property Features

Lifestyle Crown Residence Suites - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Lifestyle Crown Residence Suites - All Inclusive you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 11 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 14 bars/lounges. WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Puerto Plata property.

  • 90 guestrooms or units
  • 2 levels
  • 90 buildings
  • 11 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 14 bars or lounges
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 11
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Lifestyle Crown Residence Suites - All Inclusive offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star property have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Plata property provides wireless Internet access for a surcharge. Cable television is provided. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony
  • Separate bedroom
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Refrigerator
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Rodizio - This steakhouse specializes in Brazilian cuisine and serves dinner only. Reservations are required.

Bellini - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Casablanca - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Indochine - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

El Pilon - This restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.

Nearby Activities

11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Beach volleyball on site
  • Kayaking nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Free bicycles nearby
  • Yoga classes/instruction on site

Spa Services

Yin Yan has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Lifestyle Crown Residence Suites - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 25 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 25 per 24-hour period (rates may vary)
  • In-room safe fee: USD 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Lifestyle Crown Residence Suites
  • Lifestyle Crown Residence
  • Lifestyle Crown Residence Suites
  • Lifestyle Crown Residence Suites All Inclusive
  • Lifestyle Crown Residence Suites All Inclusive Puerto Plata
  • Lifestyle Crown Residence Suites Puerto Plata
  • Lifestyle Residence
  • Lifestyle Crown Resince Suite
  • Lifestyle Crown Residence Suites - All Inclusive Puerto Plata

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.