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Extended Stay America Suites Richmond West End I64

2.5 star property
Hotel near Short Pump Town Center in Richmond

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Photo gallery for Extended Stay America Suites Richmond West End I64

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Free daily on-the-go breakfast
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
5.6

Explore the area

Map
10961 W Broad St, Richmond, VA, 23060
  • Popular LocationShort Pump Town Center5 min drive
  • Popular LocationHenrico Doctors' Hospital9 min drive
  • Popular LocationUniversity of Richmond12 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)27 min drive

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Wingate by Wyndham Richmond Short Pump
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (1664)
The price is $107
per night
$125 total
includes taxes & fees
Jun 6 - Jun 7
Wingate by Wyndham Richmond Short Pump

About the neighborhood

Richmond

In suburbs.You'll find Short Pump Town Center and Elk's Lodge within 3 miles (5 km) of this hotel. Regency Square Mall and Sheltering Arms Institute are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 5 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Carytown - 15 min drive

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • Noodles & Company - 9 min walk
  • Capital Ale House - 9 min walk
  • Silver Diner - 10 min walk
  • Dunkin' - 13 min walk
  • Five Guys Burgers & Fries - 4 min walk

About this property

Extended Stay America Suites Richmond West End I64

Hotel near Short Pump Town Center in Richmond
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond West End I64 also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Richmond hotel is smoke free.

  • 142 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites Richmond West End I64 offers 142 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hair dryers.

Languages

English

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Long-term renters welcome.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64 Hotel
Extended Stay America Suites Richmond West End I64 Richmond

Frequently asked questions

How close is Extended Stay America Suites Richmond West End I64 to the airport?

Extended Stay America Suites Richmond West End I64 is 21.1 mi (28-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Extended Stay America Suites Richmond West End I64?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond West End I64 on May 28, 2024 start from $75.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Extended Stay America Suites Richmond West End I64 have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites Richmond West End I64.

Does Extended Stay America Suites Richmond West End I64 offer free breakfast?

Extended Stay America Suites Richmond West End I64 offers free on-the-go breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites Richmond West End I64?

No, there is no casino at this hotel.

What time is check-in at Extended Stay America Suites Richmond West End I64?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Extended Stay America Suites Richmond West End I64?

This hotel offers free self parking and extended parking.

Does Extended Stay America Suites Richmond West End I64 have a pool?

Extended Stay America Suites Richmond West End I64 does not have a pool.

Does Extended Stay America Suites Richmond West End I64 have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites Richmond West End I64 to downtown Richmond?

Extended Stay America Suites Richmond West End I64 is 0.7 mi away from Innsbrook.

Extended Stay America Suites Richmond West End I64 Reviews

Reviews

5.6
Rating 10 - Excellent. 189 out of 1000 reviews" "
Rating 8 - Good. 168 out of 1000 reviews" "
Rating 6 - Okay. 159 out of 1000 reviews" "
Rating 4 - Poor. 198 out of 1000 reviews" "
Rating 2 - Terrible. 286 out of 1000 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Ted

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

william

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Chuck

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I stayed at in my 60 plus yearsvof traveling. It was dirty, holes in the wall, broken, dented, dirty appliances. Bathroom toilet seat needed replacement, tub was dirty, stained, broked tiles, cracked fawcett. Water was cold in the shower. I went to the local gym to actually bath and freshen up. I stayed at the brand before and this location should be stut down and completely renovated.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicquieria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

4/10 Poor

Eli

Disliked: Staff & service, property conditions & facilities
There are a lot of aggressive and or sketchy looking patrons/residents in and out of the hotel rooms giving off a feeling unsafe. The wifi does not work either and the front desk staff is almost never at the front.
Stayed 2 nights in Jan 2024

2/10 Terrible

Elkimar

Disliked: Cleanliness, staff & service, property conditions & facilities
Coach roaches in the room, trash under the beds, refrigerator dirty, shower dirty, bed linen raggy, etc etc I could pay more for a better hotel but was expecting a pet…But was not expecting such a dirty place like this even with a dog! Tried to cancel but couldn’t. What a shame….
Stayed 4 nights in Jan 2024

10/10 Excellent

Dre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Nick

Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Shanice

Disliked: Staff & service
Worst experience
I was not able to stay even though I had a reservation and I was charged. I called the hotel and they are telling me they can't issue a refund contact hotels.com. I contact hotels.com they are telling me to call the hotel. Worst experience ever!
Stayed 1 night in Jan 2024