"It took us from 10 am till 5:30 pm to get towels. We stayed fri and sat and was shocked that their continental breakfast was only till 9am. Our bathro ... " More
In suburbs
You'll find Marketplace Mall and Veterans Memorial Park within 3 miles (5 km) of this hotel. Also, Fair and Expo Center is within 3 miles (5 km) and Rochester Institute of Technology is within 6 miles (10 km).
Free perks
This hotel features free WiFi in public areas, free newspapers, and free self parking. Enjoy the free continental breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.
Free WiFi, cable TV
The 98 guestrooms offer TVs with cable channels, along with free WiFi and free long-distance calls. Other amenities include free local calls, hair dryers, and free toiletries.
Feb 28, 2020 by Management
Dear Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Feb 22, 2020 by staff
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better
Feb 9, 2020 by staff
Dear Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Jan 4, 2020 by staff
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better
Sep 27, 2019 by Staff
Thank you for your review we hope to see you again in the future.
Sep 27, 2019 by staff
We apologize for any inconvenience you incurred and would certainly like some more information so this issue maybe researched further
Sep 27, 2019 by staff
We apologize for any inconvenience you incurred and would certainly like some more information so this issue maybe researched further
Sep 27, 2019 by Staff
Thank you for your review we hope to see you again in the future.
Sep 27, 2019 by Staff
Thank you for your review we hope to see you again in the future.
Due to COVID-19, this property’s food and beverage options may be limited.
Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. Microtel Inn by Wyndham Henrietta/Rochester also features complimentary newspapers in the lobby, a television in a common area, and RV/bus/truck parking. Self parking is free. Smoking is allowed in designated areas at this Henrietta hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Microtel Inn by Wyndham Henrietta/Rochester offers 98 air-conditioned accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.