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"have a weekly rate that gaves us a good deal and a nicer room. door locks are difficult " More

By a verified traveler on Sat 13 Mar 2021

Hotel Description

Motel near Marketplace Mall in Henrietta

In Henrietta

You'll find Marketplace Mall and Veterans Memorial Park within 3 miles (5 km) of this motel. Also, Fair and Expo Center is within 3 miles (5 km) and Bill Gray's Regional Iceplex is within 6 miles (10 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. Express check-out is provided and the front desk is staffed around-the-clock.

Free WiFi, flat-screen TVs

The 108 guestrooms offer flat-screen TVs with satellite channels, along with free WiFi and free long-distance calls. Other amenities include free local calls, safes, and free toiletries.

Standard Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$50* Per night/room Apr 29 - Apr 30

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible (Roll-in Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Rochester - Henrietta ratings based on 26 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn Rochester - Henrietta

Everyone (15) Couples (4) Family (10)
5 out of 5

Posted by on Mar 19, 2021

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5 out of 5
have a weekly rate that gaves us a good deal and a nicer room. door locks are difficult

Posted by on Mar 13, 2021

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5 out of 5

Posted by on Jun 18, 2020

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2 out of 5
I stayed for two nights. The second night I returned to my room around 10 pm after being out most of the day. It looked like no one had been in it to clean. The bed was unmade. Dirty towels had not been replaced. The bathroom had not bern cleaned. When I went to the office to tell the manager, there were some seedy looking characters hanging around outside. To top it all off, he did not give me a receipt when I.left the next morning. My credit card was charged $20 extra!!

Posted by on Jun 2, 2020

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4 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Apr 15, 2020 by GM

Thank you for your feedback

4 out of 5
Nice for the cost and very convenient. Manager was helpful during check in.

Posted by on Dec 2, 2019

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5 out of 5

Posted by on Oct 15, 2019

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3 out of 5
Nice design Tub clogged Linens just adequate Soaps disappointing

Posted by on Oct 15, 2019

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2 out of 5
The floors was not swept, Pillowcases stained Cleaned but not completely. Front desk was efficient . Do not stay here.

Posted by on Oct 6, 2019

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2 out of 5
We found the room to be very dirty. Although we did bring this up with the front desk and they reduced our cost due to that feedback. That was appreciative.

Posted by on Sep 1, 2019

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About the Red Roof Inn Rochester - Henrietta

Location 4820 W Henrietta Road, Henrietta, NY 14467

Property Features

Red Roof Inn Rochester - Henrietta offers its guests coffee/tea in a common area, express check-in, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This Henrietta motel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Greater Rochester Intl. Airport (ROC) (12 km / 7.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Red Roof Inn Henrietta
  • Red Roof Inn Rochester
  • Red Roof Inn Rochester Henrietta
  • Red Roof Inn Rochester Hotel
  • Red Roof Inn Rochester Hotel Henrietta
  • Rochester Red Roof Inn
  • Red Roof Inn Rochester Henrietta Hotel Henrietta
  • Red Roof Inn Rochester Henrietta Motel
  • Red Roof Inn Rochester Motel
  • Henrietta Red Roof Inn
  • Red Roof Rochester Henrietta
  • Red Roof Inn Rochester Henrietta
  • Red Roof Inn Rochester - Henrietta Motel
  • Red Roof Inn Rochester - Henrietta Henrietta
  • Red Roof Inn Rochester - Henrietta Motel Henrietta

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.