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Red Roof Inn Rochester - Henrietta

2-star property
4820 W Henrietta Road, Henrietta, NY 1-855-201-7819
3.3 out of 5
See all 30 travelocity Reviews

"Desk staff was lovely. Grounds of the motel need to be cleaned up. Cleaning this area will send a message to those who stay that this property is ca ... " More

By a verified traveler on Thu 06 Jul 2023

Points Of Interest

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Hotel Description

Hotel near Veterans Memorial Park in Henrietta

In Henrietta

You'll find Veterans Memorial Park and Marketplace Mall within 3 miles (5 km) of this hotel. Also, Fair and Expo Center is within 3 miles (5 km) and Cinemark Movies 10 is within 6 miles (10 km).

Round-the-clock service

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. Express check-in and express check-out are also provided.

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Oct 2 - Oct 3

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn Rochester - Henrietta ratings based on 30 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn Rochester - Henrietta

Everyone (17) Couples (4) Family (9)
5 out of 5

Posted by on Jul 24, 2023

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Comment from Hotel Management

Aug 16, 2023 by Nishaye Red Roof Management

Dear James,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Rochester - Henrietta. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

3 out of 5
Desk staff was lovely. Grounds of the motel need to be cleaned up. Cleaning this area will send a message to those who stay that this property is cared about & will encourage guests to do the same. Rooms could be more thoroughly cleaned

Posted by on Jul 6, 2023

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5 out of 5
Nice people

Posted by on May 7, 2023

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1 out of 5
Front desk is rude and is totally overpriced. Room was not clean and towels had dirty stains. Bathroom had hair in it when I arrived. There were crumbs all over the floor. Won’t go back.

Posted by on Feb 7, 2023

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Comment from Hotel Management

Feb 10, 2023 by brian

We apologies for your inconvieancne

4 out of 5

Posted by on Dec 30, 2022

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4 out of 5
Nothing unique. Could be cleaner

Posted by on Oct 16, 2022

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3 out of 5
No fire alarm, AC is broken and not clean, found a damaged car parked in the parking lot

Posted by on Oct 11, 2022

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4 out of 5
Property is good shape! The rooms seem to be well cared for - good AC, appliances, furniture, floor covering, and comfortable beds.

Posted by on Jul 25, 2022

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3 out of 5
Very friendly staff and room was clean. Needs a lot of maintenance and upkeep. No coffee, no hairdryer, and toilet chain broke. Peeling paint, broken lamp and burnt out bulbs.

Posted by on Jul 4, 2022

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2 out of 5
Worn, tired property. Maintenance and cleaning barely adequate. Old and very loud AC unit. Rooms are dark when drapes drawn. Water pressure low.

Posted by on Jun 20, 2022

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About the Red Roof Inn Rochester - Henrietta

Location 4820 W Henrietta Road, Henrietta, NY 14467

Property Features

As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in a common area, and express check-in. Public spaces have free WiFi. Red Roof Inn Rochester - Henrietta also features express check-out, a front-desk safe, and an ATM. Limited free parking is available on a first-come, first-served basis.

  • 108 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • ATM

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 4 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Red Roof Inn Henrietta
  • Red Roof Inn Rochester
  • Red Roof Inn Rochester Henrietta
  • Red Roof Inn Rochester Hotel
  • Red Roof Inn Rochester Hotel Henrietta
  • Rochester Red Roof Inn
  • Red Roof Inn Rochester Henrietta Hotel Henrietta
  • Red Roof Inn Rochester Henrietta Motel
  • Red Roof Inn Rochester Motel
  • Henrietta Red Roof Inn
  • Red Roof Rochester Henrietta
  • Red Roof Inn Rochester Henrietta
  • Red Roof Inn Rochester - Henrietta Hotel
  • Red Roof Inn Rochester - Henrietta Henrietta
  • Red Roof Inn Rochester - Henrietta Hotel Henrietta

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.