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 Rock Island •1 Room
 Rock Island • 1 Room
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Holiday Inn Rock Island, an IHG Hotel

3-star property
226 17th St, Rock Island, IL 1-855-201-7819
3.7 out of 5
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See all 20 travelocity Reviews

"The hotel was remodeled but it still needs some work. Wasn’t informed about check out times, pool or gym information. Didn’t have enough towels or was ... " More

By a verified traveler on Tue 06 Jul 2021

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Hotel Description

3-star hotel near Circa 21 Dinner Playhouse

City center stay

Stay at this Rock Island hotel and you'll be within half a mile (1 km) of Circa 21 Dinner Playhouse and 2 miles (3 km) of Augustana College. Adler Theatre and Modern Woodmen Park are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the gym and perks like free self parking and a free area shuttle.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Apr 3 - Apr 4

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Rock Island, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Rock Island, an IHG Hotel

Everyone (7) Couples (1) Family (1)
3 out of 5

Posted by , from Waterloo on Mar 8, 2023

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Comment from Hotel Management

Mar 8, 2023 by Brandon J. Andersen, General Manager

Thank you so much for taking the time out of your day to leave feedback on your visit to our hotel.I am sorry that we did not meet your expectations. If there is anything you feel we could do better in the future, we would love to know.I hope you will consider staying with us again in the future to allow us to show you a far superior experience.

4 out of 5

Posted by on Oct 10, 2021

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3 out of 5
The hotel was remodeled but it still needs some work. Wasn’t informed about check out times, pool or gym information. Didn’t have enough towels or wash clothes and when asked for more there weren’t enough still. Needed a roll away bed and front desk never contacted me to tell me whether they had one or not. Downtown area was disappointing

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 9, 2021 by Brandon J. Andersen, General Manager

Thank you for taking the time out of your day to leave feedback on your visit to our hotel. I am so sorry for the issues you experienced during your stay. I have used this review as a teaching moment for out staff to get all the issues fixed. I hope you will consider staying with us again next time you are in our area.

5 out of 5

Posted by on Feb 14, 2020

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Comment from Hotel Management

Feb 14, 2020 by Manager

Thank you for your visit and your 5 star rating!

3 out of 5

Posted by on Jul 25, 2019

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Comment from Hotel Management

Aug 8, 2019 by Manager

Thank you for your visit.

5 out of 5
Hotel is in the process of a total remodel. Our room was clean, well decorated and new. The breakfast package ($10 per person) could be used for either the breakfast buffet or the breakfast menu. We ordered from the menu, food and service were very good. The dining room has not yet been remodeled, carpet shows lots of wear. Overall, I would recommend this hotel, it's location was very good for the Augustana College graduation reception we were attending.

Posted by on May 22, 2018

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Comment from Hotel Management

May 25, 2018 by -Abigail Front Desk Manager

Hello! Thank you for taking the time to write a review. I am glad to hear you enjoyed your stay and the breakfast we have to offer. Thank you for recommending the Holiday Inn. We appreciate it!

4 out of 5
Pros: The pillows and the ample parking (if you take into consideration the overflow parking) Also, the coffee shop across the street.
Cons: The fitness center was lacking, especially as the guest directory makes it sound like there is more equipment than there really is. Over-busy staff
The surrounding area is clean but feels abandoned. It's in downtown Rock Island, but it is the least busy downtown area I have ever seen. The hotel parking lot is very small, but there's a free parking garage across the street with overflow parking available. They have three people at the front desk (or at least they did every time I went past), and they all three seem very busy. They're polite, but I also got the sense they had thirty other things to be doing rather than focusing on my while I was checking in (for example, I had to ask for my license back from the person checking me in because she had forgotten to hand it back). The rooms are quite nice, and the pillows are big and comfortable. The area is quiet, but also pretty well located for the Quad Cities. I was 20 minutes or fewer from the places I went (which were all over the Quad Cities).

Posted by on Jul 25, 2017

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3 out of 5

It was fine

Pros: It was clean and updated
Cons: The parking! The lot was more than full and the "overflow" parking was full as well.
Overall the place was clean and the staff was friendly. I was very annoyed with the parking situation which would make me reconsider staying here again.

Posted by , from Chicago, IL on Oct 1, 2015

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5 out of 5
The only bad thing about this motel is that we asked for a non-smoking room and ended up in a smoking room. They told us since we booked with tavelocity that we could not be guaranteed a non-smoking room.

Posted by on Jul 29, 2015

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4 out of 5

comfy

Pros: Close restaurants, Free Internet, Quiet
Friendly staff and comfy bed. The parking was a bit confusing, but staff got us straight.

Posted by , from Lowden, IA 52255, USA on Jan 5, 2013

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About the Holiday Inn Rock Island, an IHG Hotel

Location 226 17th St, Rock Island, IL 61201

Property Features

Holiday Inn Rock Island, an IHG Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Rock Island, an IHG Hotel. A roundtrip airport shuttle (available on request) and an area shuttle are free. Self parking is free. This 3-star Rock Island hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 8 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1963
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Rock Island, an IHG Hotel offers 172 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 27-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 9:00 AM.

Rock Island Ale House - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

B's Kitchen - This restaurant serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8–15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Rock Island
  • Holiday Inn Rock Island
  • Rock Island Holiday Inn
  • Holiday Inn Rock Island Hotel
  • Holiday Inn Rock Island Hotel Rock Island

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.