- Check-in time starts at 3 PM
- Check-in time ends at 10:00 PM
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Puerto Plaza Las Terrenas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Front desk opens daily at 7:30 AM
- Front desk closes daily at 11:00 PM
- Pets allowed (no fees)
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Debit cards not accepted
- Protective clothing is not available to guests
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guests must register online prior to arrival
- No shield between guests and staff in main contact areas
- Staffed front desk
- Guests are not provided with hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Individually-wrapped food options are not available
- Gap period enforced between guest stays - 24 hours
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 6)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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