"Needs new mattress, and better cleaning, there was toothpaste in the sink and looked like some blood on the wall, which I cleaned up " More
In Camp Verde
Within a 10-minute walk of the hotel, you'll find Cliff Castle Casino and Kids Quest. Also, Montezuma Castle National Monument is within 3 miles (5 km) and Fort Verde Park State Historic Park is within 6 miles (10 km).
Casino, dining
A casino and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and perks like free self parking.
May 24, 2022 by Janet
We are sorry you did not enjoy your stay. We hope you will give us another try, maybe next time at the hotel tower, as the rooms are newer and connected to the casino with restaurants and amenities close by. Thank you and have a great day!
Mar 20, 2022 by Front Desk Supervisor
Thank you for taking the time to review your stay. We would like to apologize for the challenges you met during your time with us. We hope you will give us another chance after our planned renovations.
Dec 29, 2021 by Front Desk Supervisor
Thank you for taking the time to review your stay with us. We want to apologize for the challenges you met during your stay. We do hope you will give us another chance after our planned renovations.
Dec 11, 2021 by Janet
We are sorry for the inconvenience. We can try to get you into a bottom floor on your next visit. We look forward to seeing you on your next visit.
Dec 12, 2021 by Front Desk Supervisor
We want to apologize for the challenges you encountered during your stay with us. I have looked into the charge for the lodge and have corrected it. We hope to have you back in the future.
Nov 29, 2021 by Hotel Ops Manager
We want to thank you for your patience as we continue to train and hire staff during these challenging times in our industry.
Oct 30, 2021 by Hotel Ops Manager
Thank you for taking the time to review your stay. We do our best to remain price competitive in the Verde Valley. In addition, we are currently reviewing your folio and will have an update soon.
Oct 24, 2021 by Hotel Ops Manager
Thank you for taking the time to review your stay at The Lodge, our original property. We passed along your comments to housekeeping about the mattress as well as engineering for lighting. We hope to see you again soon.
The Lodge at Cliff Castle Casino offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. The business-friendly The Lodge at Cliff Castle Casino also features a casino, complimentary newspapers in the lobby, and an ATM. Self parking is free. This Camp Verde hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Lodge at Cliff Castle Casino offers 80 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This Camp Verde hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 10:00 AM to 1:00 PM.
The Lodge at Cliff Castle Casino has a restaurant on site.
An outdoor pool and a spa tub are on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.