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The Lodge at Cliff Castle Casino

2.5-star property
333 Middle Verde Road, Camp Verde, AZ 1-855-201-7819

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3.8 out of 5
Good!
See all 30 Travelocity Reviews

"Very nice and price is great. The heater in our room made a lot of noise but would eventually heat the room. Bed was quite hard but we are just used t ... " More

By a verified traveler on Sat 07 Mar 2020

Points Of Interest

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Hotel Description

Hotel near Cliff Castle Casino in Camp Verde

In Camp Verde

Within a 10-minute walk of the hotel, you'll find Cliff Castle Casino and Kids Quest. Also, Montezuma Castle National Monument is within 3 miles (5 km) and Fort Verde Park State Historic Park is within 6 miles (10 km).

Casino, outdoor pool

A casino and an outdoor pool are featured at this smoke-free hotel. Business travelers can take advantage of the business center. Enjoy the spa tub and perks like free self parking.

Free WiFi, flat-screen TVs

The 80 guestrooms have flat-screen TVs with cable channels and offer free WiFi and balconies or patios. Ironing boards, desks, and free toiletries are also available.

Suite, 1 King Bed with Sofa bed, Multiple View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Multiple View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Multiple View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Multiple View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Multiple View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Multiple View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Lodge at Cliff Castle Casino ratings based on 30 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Lodge at Cliff Castle Casino

Everyone (20) Couples (4) Family (4)
4 out of 5
Very nice and price is great. The heater in our room made a lot of noise but would eventually heat the room. Bed was quite hard but we are just used to a softer bed. Overall a very nice hotel.

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 17, 2020 by AR

Thank you for your review, when we renovate we will take the bed into consideration. We will share this with our team. Thank you for your review.

3 out of 5
I was charged 45.00 more booking through you rather than calling them first I asked them when I checked out how much if I just walked in it was 109.00 the carpet in the room was wet and smelled bad

Posted by on Feb 29, 2020

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Comment from Hotel Management

Feb 29, 2020 by AR

So sorry you were charged $45.00 more. Was there a inquire on a AAA, AARP or any other discount at the time of booking? Did we change your room because of carpet being wet? Please give us details regarding this reservation so we can look into this further.

5 out of 5

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 13, 2019 by Breanne G Front Desk Supervisor

Thank you Anonymous for your review! We are glad you enjoyed your stay with us! We hope to see you again soon!

5 out of 5

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 11, 2019 by AR

Glad to hear your stay was great thank you for the review

3 out of 5
This place was kind of ghetto! Nothing really that special.

Posted by , from Flagstaff on Sep 30, 2019

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Comment from Hotel Management

Nov 22, 2019 by Breanne G. Front Desk Supervisor

Thank you Andy for your review. We are sorry that your stay was not to your standards. We are working on having an upgrade soon. We hope you will stay with us again.

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 24, 2019 by Breanne Front Desk Supervisor

Thank you anonymous for your 5 out of 5 review. We are so glad you enjoyed your stay at The Lodge! We hope to see you again soon!

1 out of 5
I never made it there. I had to cancel that day due to a family emergency. I sent a message to them to let them know I had to cancel and they had the nerve to call me a few minutes later. After telling them there was a family emergency. - highly inappropriate.

Posted by on Sep 12, 2019

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5 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 5, 2019 by Breanne Lodge Front Desk Supervisor

Thank you anonymous for your review of a 5 out of 5. So glad you enjoyed your stay. We hope to see you again soon!

2 out of 5
Make sure you understand your not staying in the newly updated hotel, but the old Lodge down the hill. This was not communicated clearly by Travelocity. Very disappointing

Posted by on Aug 11, 2019

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4 out of 5

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 5, 2019 by Breanne Lodge Front Desk Supervisor

Thank you anonymous for the 4 out of 5 review we hope to see you again soon!

About the The Lodge at Cliff Castle Casino

Location 333 Middle Verde Road, Camp Verde, AZ 86322

Property Features

The Lodge at Cliff Castle Casino offers its guests an outdoor pool and a spa tub. You can enjoy a drink at the bar/lounge. You'll find a business center on site. The business-friendly The Lodge at Cliff Castle Casino also features a casino and complimentary newspapers in the lobby. Self parking is free. This Camp Verde hotel is smoke free.

  • 80 guestrooms or units
  • Casino
  • Bar or lounge
  • Kid's club (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (160.8 km / 99.9 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

The Lodge at Cliff Castle Casino offers 80 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This Camp Verde hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 10:00 AM to 1:00 PM.

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 14 per person (approximately)
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodge Cliff Castle Casino Camp Verde
  • Lodge Cliff Castle Casino
  • Cliff Castle Casino Camp Verde
  • Cliff Castle Casino
  • The At Cliff Casino Camp Verde
  • The Lodge at Cliff Castle Casino Hotel
  • The Lodge at Cliff Castle Casino Camp Verde
  • The Lodge at Cliff Castle Casino Hotel Camp Verde
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.