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Chase Suite Hotel Tampa

3-star property
3075 N Rocky Point Dr, Tampa, FL 1-855-201-7819

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3.6 out of 5
Good!
See all 65 Travelocity Reviews

"The waterfront view / around the corner from my room . " More

By a verified traveler on Tue 25 Aug 2020

Points Of Interest

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Hotel Description

3-star aparthotel near Tampa Bay

Oceanside stay

You'll be within half a mile (1 km) of Tampa Bay and 2 miles (3 km) of Ben T. Davis Beach with a stay here. Cypress Point Park and Rocky Point Golf Course are also within 3 miles (5 km).

Free shuttle, breakfast

This aparthotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and a free airport shuttle. Business travelers can take advantage of the business center. You'll appreciate the free area shuttle, self parking, and terrace.

Fireplaces, free WiFi

Boasting fireplaces, the 160 apartments also offer free WiFi and kitchens. Plasma TVs come with cable channels, and other amenities include pillowtop beds and refrigerators.

Studio, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 2 Double Beds, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom King Suite With Full Kitchen, 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 6 Max

Chase Suite Hotel Tampa ratings based on 65 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chase Suite Hotel Tampa

Everyone (47) Couples (3) Family (11) Other (1)
4 out of 5
The waterfront view / around the corner from my room .

Posted by on Aug 25, 2020

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Comment from Hotel Management

Aug 31, 2020 by Lori

Thank you for taking the time to review your stay. We are happy to see that you enjoyed the view.

3 out of 5

Posted by on Aug 15, 2020

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Comment from Hotel Management

Aug 19, 2020 by Lori

Thank you for rating your stay. I am sorry to see you didn't enjoy your stay. If you would like to discuss your stay, please contact the hotel. Thank you.

1 out of 5
I would give zero stars if I could. Upon arrival, the two woman at the desk were arguing back and forth about who does the reservations right. Once I get into the room, it has an awful smell. The suite was DISGUSTING! There was mold and just dirt on the walls and floor. We couldn’t even use the upstairs bathroom because there was water pouring out of the downstairs LIGHT BULB!!! They sent maintenance and he said there’s nothing he can do, but advised us to stay out of the bathroom as the wood was rotted from a continuous leak. There was mold all over the ceiling downstairs. Once I checked out I expressed my concerns again with the man at the desk. He said well you’re checking out so you’re all set to leave. I asked for the managers name, which he replied Lori, but that she wasn’t there and won’t be doing anything about it because again, my stay is over. There was no apology or anything given. I will be reporting this to the health department with pictures and videos, as well as the BBB. During a pandemic the rooms should load definitely be cleaned and it was clear that they were not. AWFUL EXPERIENCE!!!!

Posted by on Jul 18, 2020

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Comment from Hotel Management

Jul 19, 2020 by Lori

I am sorry to hear about your experience. With issues such as a leak, we always recommend that a guest move to a different room. We don't simply forget about guests after they check out. We are always happy to hear from a guest even after their departure.

4 out of 5

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 24, 2020 by Sean

Thank you for taking the time to leave a review about your recent stay with us!

5 out of 5
very nice, clean and quiet. very friendly staff and excellent breakfast

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 31, 2020 by Sean

Thank you for the kind words! We'd love to host you again in the future!

4 out of 5

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by Sean

Thank you for the wonderful review! We hope to see you again in the future :)

5 out of 5

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 21, 2020 by Sean

Thank you for the 5 stars! Please come back and see us again :)

1 out of 5
The property was fine but the customer service is horrible I will never return

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 16, 2019 by Sean

I'm very sorry to hear that our customer service was not up to par during your recent stay. This is not the type of memorable experience that we strive to deliver to all of our guests staying at Chase Suite Hotel Tampa. We hope that you will give us another chance to host you, and to leave a lasting, positive memory of your time with us.

3 out of 5

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 12, 2019 by Sean

Thank you for leaving a review about your recent stay with us. We hope that you enjoyed your time at Chase Suites Tampa, and we'd love to see you again in the future!

3 out of 5
Hotel was nice, breakfast was good. The place was a little outdated, pictures online look much better than in person. We went on a cool week (sweats and sweatshirts) I was expecting there be a hot tub as shown in the online pictures, but instead found what use to be a hot tub was now filled in with shells and a palm tree. Bummer!

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 9, 2019 by Sean

Thank you for taking the time to leave a review about your recent stay with us! We're delighted to know that you enjoyed your stay, but we apologize for the inconvenience of not having a hot tub anymore. But, we would love to see you again in the future!

About the Chase Suite Hotel Tampa

Location 3075 N Rocky Point Dr, Tampa, FL 33607

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this aparthotel measures 400 square feet (37 square meters). An area shuttle within 5 mi and a roundtrip airport shuttle during limited hours are free. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Chase Suite Hotel Tampa. For a fee, parking is available. This 3-star Tampa aparthotel is smoke free.

  • 160 guestrooms or units
  • 2 levels
  • 14 buildings
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tampa Intl. Airport (TPA) (7.4 km / 4.6 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 5 mi, and shopping center shuttle; cruise terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Chase Suite Hotel Tampa offers 160 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Fireplace
  • Pillowtop beds
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chase Suite
  • Chase Suite Hotel
  • Chase Suite Hotel Tampa
  • Chase Suite Tampa
  • Tampa Chase Suite Hotel
  • Chase Suite Hotel Tampa Tampa
  • Chase Suite Hotel Tampa Aparthotel
  • Chase Suite Hotel Tampa Aparthotel Tampa

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Chase Suite Hotel Tampa offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.