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"Very Clean hotel. Did not like the pool area, to hot. Great exercise room. Close to all events and Markets to visit. " More

By a verified traveler on Fri 04 Aug 2017

Hotel Description

3.5-star eco-friendly hotel near Hockey Hall of Fame

Downtown Toronto stay

Within a 10-minute walk of this Downtown Toronto hotel, you'll find Hockey Hall of Fame and Scotiabank Arena. Toronto Eaton Centre and Ripley's Aquarium of Canada are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the fitness center, bar/lounge, and coffee shop.

Free WiFi, cable TV

In addition to TVs with cable channels, the 262 guestrooms offer free WiFi and premium bedding. Coffee/tea makers, hair dryers, and safes are also available.

Superior Room (NEWLY RENOVATED SUPERIOR KING)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Feb 17 - Feb 18

Superior Room (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (EXECUTIVE JUNIOR SUITE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (NEWLY RENOVATED SUPERIOR)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room (NEWLY RENOVATED EXECUTIVE KING ROOM)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room (NEWLY RENOVATED PREMIER EXECUTIVE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Toronto Centre ratings based on 47 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Toronto Centre

Everyone (11) Couples (2)
4 out of 5

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 25, 2020 by Front Office Team

Thank you for your great rating

5 out of 5
No complaints at all. Great location in downtown. Easy walk around the city. Close to transit hub. Path system underground is awesome. Hotel is clean, all amenities working, nice room, parking is onsite for a fee, staff were terrific. Everything you would expect from a large downtown property for the rate we paid. Nice.

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 17, 2020 by Marina

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback, we are delighted the location was convenient for city exploration. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

5 out of 5
The best part was the bartender/tour guide Mirek!! He offered great tips for our visit and was a wonderful spirit of joy! The property is newly renovated and rooms are large! GREAT location!!!

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by Front Office Team

Thank you for your great review! We hope to see you again soon!

5 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Paul

Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul R - Manager Operations

5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 22, 2019 by Paul

Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul R - Manager Operations

4 out of 5
we have stayed at the novotel many times before. always like the hotel and the area. the staff is very nice.

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 4, 2019 by Paul

Thank you for taking the time to share your feedback. We hope to see you again soon ! Sincerely, Paul R - Manager Operations

5 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 25, 2019 by Paul

Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul R - Manager Operations

4 out of 5
Great location, friendly staff and rooms were clean and spacious

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 24, 2019 by Paul

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paul R - Manager Operations

5 out of 5

Posted by on Mar 17, 2019

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5 out of 5

Hotel

Pros: Close to everything.
Cons: Pool area
Location: Walking to St Lawrence Market. A Blue Jay Game, Hockey Of Fame and main other great places.
Very Clean hotel. Did not like the pool area, to hot. Great exercise room. Close to all events and Markets to visit.

Posted by , from Boston on Aug 4, 2017

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Comment from Hotel Management

Aug 13, 2017 by Hotel Manager

Thank you for your 5-star review, Sharon! We're thrilled you had a great stay and that you enjoyed our downtown location close to many local attractions. We've shred your comment regarding the pool area being to hot for your liking with our management team. Thank you for taking the time to bring it to our attention.

About the Novotel Toronto Centre

Location 45 The Esplanade, Toronto, ON M5E1W2

Property Features

As a guest of Novotel Toronto Centre, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 2486 square feet (231 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Novotel Toronto Centre. For a fee, parking is available. This 3.5-star Toronto hotel is smoke free.

  • 262 guestrooms or units
  • 9 levels
  • 2486 sq ft of conference space
  • 231 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (27.8 km / 17.3 mi)
  • Train station: Toronto Union Station (1.4 km / 0.9 mi)
  • Metro station: King Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Toronto Centre offers 262 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Separate bedroom
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 23.0 for adults and CAD 0 for children (approximately)
  • Self parking fee: CAD 33.00 per night (in/out privileges)
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Toronto Centre
  • Novotel Toronto Centre
  • Toronto Centre Novotel
  • Accor Toronto Centre
  • Novotel Toronto Centre Hotel Toronto
  • Toronto Novotel
  • Novotel Toronto Centre Hotel
  • Novotel Toronto Centre Hotel
  • Novotel Toronto Centre Toronto
  • Novotel Toronto Centre Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.