Book Hotels in Warren, Michigan

When we checked in, we were asked if the double-bed we signed up for was ok. We said it was. She asked if we wanted a larger bed. I asked if there was a price difference. My wife said that we signed up for a double-bed. So, we were given a first-floor room with a double-bed. While this hotel is rated as 3-star, that room was a 1. It was a terrible room. Spots on carpet, unmaintained room, etc. Also, the first floor halls were not clean, stairwells filthy, garbage cans in stairwells overflowing. It also appeared that people were living on that floor. I went back to the front desk to say that our room was not acceptable and it was not a 3-star. The woman at the desk said that was the reason that she offered a larger bed. She gave me a temporary key to look at a third-floor room. That room was much better. My wife and I took that room. I went to the front desk again to tell her it was much better. She said that if my wife had not made such a big deal about us wanting what we initially signed up for, she would have put it right away in the better room since, by how we were dressed (I with a suit and my wife in a dress) she knew we would not be happy with the first-floor room. Why do the clothes someone wears dictate the quality of the room they are paying for? Why does a 3-star rated hotel (by Travelocity) have 1-star rooms? This entire situation anger me.

I just wish I could experience the breakfast but due to covid I understand the health risk but I still appreciate they provided snacks and health breakfast options like bowls of cereal, fruit bars, yogurt, milk and packets of oatmeal and etc! I also love how they proudly display all their trophies in the lobby they have been rewarded for different areas of acknowledgments for the best hotel like cleanliness, best breakfast and etc! That’s awesome! In which it it inspired me to write an review for them as well I love it and the price is very reasonable for $95 a night including taxes with a kitchen and way more in my room is definitely a win! Ill definitely be back and I’m just here for a different surrounding for my kids since they’re doing virtual school due to covid so we’re definitely relaxed and enjoyed our stay!

The shampoo and conditioner an shower gel set up in the bathroom

Beautiful decor and very comfortable beds. The rooms are small but cozy and was perfect for put staycation!

Great hotel way better than best western. Great customer service great rooms. I’m very quiet and peaceful.

Clean not enough towels missed breakfast not enough time just 2 hours