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4.2 out of 5

"Have stayed here several times. The first words that come too mind are large, spacious, cool, quiet (in the right rooms). Very modern, well kept; gr ... " More

By a verified traveler on Tue 26 Jul 2022

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Hotel Description

4-star hotel near National Mall, connected to a rail/subway station

Crystal City stay

Your stay at this Crystal City hotel places you within 3 miles (5 km) of Arlington National Cemetery and National Mall. Fashion Center at Pentagon City and Pentagon are also within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 31 conference rooms, business center, and free airport shuttle. WiFi in public areas is free.

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$170* Per night/room Apr 7 - Apr 8

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Pure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Crystal Gateway Marriott ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crystal Gateway Marriott

Everyone (8) Couples (2) Family (6)
3 out of 5

Posted by on Sep 8, 2022

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4 out of 5
Have stayed here several times. The first words that come too mind are large, spacious, cool, quiet (in the right rooms). Very modern, well kept; great shower. It is reasonably convenient to the CC Metro via underground walkway. They, like most places, are still suffering a real staff shortage, but only real impact on me was in the evening at the bar trying to get takeout.

Posted by , from BOSTON on Jul 26, 2022

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4 out of 5

Posted by , from WILLIAMSBURG on May 13, 2022

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4 out of 5
Great Property, our stay was wonderful.

Posted by , from Henrico on Oct 10, 2021

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5 out of 5
I like The service

Posted by on Sep 7, 2021

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4 out of 5
The Hotel itself was very clean and beautiful. However, the parking garage was confusing to navigate. We were given directions on where to go, of course, but once you go in, nothing is labeled and we just had to guess that we were parked in the correct spot. Not a huge problem but some signs pointing us in the right direction to back up the verbal directions that were given would be nice. Other than that it was great!

Posted by on Jul 5, 2021

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1 out of 5

Posted by on Jul 5, 2021

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3 out of 5

Posted by on Jul 4, 2021

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4 out of 5

Posted by on Jan 24, 2021

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5 out of 5
I would highly recommend this property! Clean, comfortable and convenient. They did the best they could around the pandemic and the staff was extremely helpful and accommodating. The only small (very small) issue I had is that the vending on the floor was sold out during my stay which meant I had to go to the lobby to buy drinks/snacks. On the other hand having the FedEx office on the second floor was very beneficial to me.

Posted by , from Saint Peters, MO on Aug 9, 2020

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Dining venue(s)

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 39983 square feet (3715 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crystal Gateway Marriott. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 4-star Arlington hotel is smoke free.

  • 701 guestrooms or units
  • 18 levels
  • 39983 sq ft of conference space
  • 3715 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Alexandria Station (6.6 km / 4.1 mi)
  • Metro station: Crystal City Station (0.2 km / 0.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Crystal Gateway Marriott offers 701 accommodations with iPod docking stations and laptop-compatible safes. 32-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11:00 AM.

15th and Eads - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Covered extended parking fee: USD 45 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Gateway
  • Crystal Gateway Marriott
  • Crystal Gateway Marriott Arlington
  • Crystal Gateway Marriott Hotel
  • Crystal Gateway Marriott Hotel Arlington
  • Crystal Marriott Gateway
  • Gateway Crystal
  • Gateway Crystal Marriott
  • Marriott Crystal Gateway
  • Marriott Crystal Gateway Hotel Arlington
  • Marriott Hotel Crystal Gateway
  • Crystal Gateway Marriott Hotel
  • Crystal Gateway Marriott Arlington
  • Crystal Gateway Marriott Hotel Arlington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.