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4.8 out of 5

"Check in was 3:00 , it was 6:50 before we could get in. Bob that worked during breakfast was really friendly and nice " More

By a verified traveler on Mon 22 Aug 2022

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Hotel Description

Enjoy free breakfast at this Webster hotel

In entertainment district

Within 12 miles (20 km) of this hotel, you'll find Memorial Art Gallery and George Eastman House. Strong and Eastview Mall are within 16 miles (25 km).

Renovated in 2019

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.

Room, 2 Double Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119* Per night/room Oct 2 - Oct 3

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel ratings based on 29 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Everyone (6) Couples (3) Family (9)
4 out of 5
Check in was 3:00 , it was 6:50 before we could get in. Bob that worked during breakfast was really friendly and nice

Posted by on Aug 22, 2022

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5 out of 5
Our king room was like a Spa, hotel is beautiful and extremely clean, the continental breakfast is Anazing, something for everyone and then some. Pool is gorgeous and immaculate.

Posted by on Aug 14, 2022

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5 out of 5
The facilities were clean and up to date. Bathroom was spotless!

Posted by , from Crestview on Aug 3, 2022

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5 out of 5
Hotel was clean, staff was courteous and helpful.

Posted by on Dec 28, 2021

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5 out of 5
Great people, nice convenient location.

Posted by on Nov 8, 2021

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5 out of 5
Love that the property is adjacent to North Ponds Park, a great place to walk every day. Also appreciated the good breakfast served daily. Friendly and attentive staff.

Posted by on Oct 11, 2021

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5 out of 5
Everything was good

Posted by on May 9, 2021

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5 out of 5
It's everything you want in a hotel stay plus so much more. You get what you pay for.

Posted by on Oct 16, 2019

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5 out of 5

Posted by on Oct 11, 2019

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5 out of 5
Very easy check in and newly renovated, clean and good breakfast.

Posted by on Oct 2, 2019

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About the Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Location 860 Holt Rd, Webster, NY 14580

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Rochester Webster, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. A complete renovation of Holiday Inn Express & Suites Rochester Webster, an IHG Hotel was completed in June 2019. This Webster hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel offers 104 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Webster
  • Holiday Inn Express Webster
  • Webster Holiday Inn Express
  • Holiday Inn Express Rochester Webster Hotel
  • Holiday Inn Express Rochester Webster
  • Holiday Inn Express Suites Rochester Webster
  • Holiday Inn Express Suites Rochester Webster an IHG Hotel
  • "Holiday Inn Express Suites Rochester Webster an IHG Hotel"

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.