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"Very friendly staff. Peaceful nights rest and super convenient location. " More

By a verified traveler on Sun 22 Dec 2019

Hotel Description

Hotel near Balloon Fiesta Park in Albuquerque

In Albuquerque

With a stay at this Northeast Heights hotel, you'll be within half a mile (1 km) of Gruet Winery and 2 miles (3 km) of Balloon Fiesta Park. University of Phoenix and Anderson-Abruzzo Albuquerque International Balloon Museum are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's an indoor pool on site, and laundry facilities and free newspapers are also offered.

Free WiFi, cable TV

The 68 guestrooms have TVs with cable channels and offer free WiFi and premium bedding. Coffee/tea makers, free weekday newspapers, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$63* Per night/room Apr 12 - Apr 13

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park

Everyone (5) Family (2)
5 out of 5
Very friendly staff. Peaceful nights rest and super convenient location.

Posted by on Dec 22, 2019

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3 out of 5
The room was nice but a little small. We only stayed one night and it was fine. The front desk clerk was really nice.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 13, 2019 by General Manager

We always enjoy hearing from our guests, and we're glad you felt welcome upon arrival. However, we apologize for any concerns about the size of the room. Our staff is always happy to show you other available options. The next time you're in town, we'd be honored to host you again.

5 out of 5
We always stay here. Love it! It’s close to the interstate. Have never had any problems here.

Posted by on Jul 10, 2019

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3 out of 5

Mediocre Hotel

Room floor was dirty in the corners, and there was apparent mold in the bathroom ceiling. Otherwise, not bad. The advertised pool and hot tube were drained "for routine maintenance" but I saw nothing happening.

Posted by on Nov 12, 2016

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Comment from Hotel Management

Nov 14, 2016 by Shelli

I do apologize in regards to the pool. There was quite a bit happening as we did have the doors and windows covered and our workers were coming in from the back entrance. We just had our entire ceiling redone as well as pool and hot tub acid washed for the convenience of our guests. The pool is back up and running at this time. We do hope to see you back and try us out again.

5 out of 5

Very nice room for few hours rest

Some of previous ratings were low but our room was quite nice. Hot and cold breakfast was very nice. Motel well secured after 8:00 pm. Room keys needed to get insid after dark. Quick off and on freeway. Located on far north side of town

Posted by , from el paso on Aug 12, 2016

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Comment from Hotel Management

Aug 16, 2016 by Shelli

We are glad you enjoyed your stay. Thank you for taking the time to fill out this survey.

3 out of 5

Not up to par for Comfort Inn

Pros: The elevator worked. It had a nice hot tub whirlpool.
Cons: Read above
The fan on the A/C sounded as if someone was shoveling rocks outside the window. The electrical outlets on the base of the lamps did not work. The room was smaller than most Comfort Inn rooms. The trim around the door openings (at the bottom) was coming loose. The scrambled eggs were over cooked. The steet address is wrong. Our GPS took us to the correct address which was on a dead end street which did not provide access to the hotel. The correct turn-in (from a different street) had no sign indicating it was the route to a somewhat hidden hotel location.

Posted by , from Loveland, CO on Aug 5, 2016

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Comment from Hotel Management

Aug 16, 2016 by Shelli

Thank you for taking the time to fill out this survey. I will look into your comments right away and make sure the items we can correct will be done right away.

5 out of 5

Thanksgiving Reunion 2015

Pros: This location was likely under former ownership (Holiday Inn Express), but without the high price tag! :)
Cons: Optional Firm mattress
Location: Access to I-25, Paseo del Norte and Alameda. Great location for Balloon Fiesta in first week of October. Burger King and Chevron next door
Great price for the holiday weekend, also a significant milestone birthday w/family converging in ABQ from various parts of the country. Ideal location, about 1.5 miles from family. No bugs in room, parking well-lit & our furry-friend had access to a well-kept grassy area conveniently located a few short steps out the side exit/entry from our king suite. High ceilings felt cozy and home-like for the 5 night stay. Breakfast above average, nice array of fresh fruit. While the bathroom felt a bit tight w/dated counter-top, it was kept clean and tidy. Fresh towels every day even though we followed directions for conservation. The 3rd day, noticed a small beetle in the hallway clearly expired, and was vacuumed away by the time we came back that evening. Appreciated having electrical outlets in lamps, free access to Wi-Fi, a place for valuables in the coat closet safe, plus iron/board. The only disappointment would be that the bed was a bit too cushy for us, as we're accustomed to a firm mattress. That said, after adjusting to the first night, we slept peacefully without any noise or disturbances on the Serta mattress which appeared to be brand new. Staff were helpful late in the evening when I forgot my key to gain entry through the front doors, which are locked promptly at 10:00 p.m., providing an extra measure of feeling safe. Hot tub and pool area looked and smelled clean. As native ABQ's, we give this place a thumbs-up and will stay again if circumstances necessitate

Posted by , from Phoenix, AZ on Dec 3, 2015

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Comment from Hotel Management

Dec 8, 2015 by Shelli

Thank you for taking the time to write such nice comments about our hotel. We are glad you enjoyed your stay and hope to see you again.

5 out of 5

Excellent Property with Easy Access from I-25

Pros: Cleanliness, pleasant staff, location.
Cons: Ice Maker on each floor but one on first floor was easy to access. We were on third floor.
Location: Sandia Casino, Balloon Festival Park, Sandia Peak Tram
We wanted to stay on north and close to Casino for an evening before our flight out the following morning. This property seemed to fit the bill and we weren't disappointed. Motel staff were very pleasant and check-in was a breeze. Property has an indoor pool on the first level. Rooms are clean and extremely comfortable bed. It is located behind some commercial establishment right off the interstate which makes entry a little complicated but we had GPS which aided in getting to property. Although right next to interstate, we were not bothered by any road noise. Would definitely stay here again for our next trip to the Land of Enchantment.

Posted by , from Windermere FL on Oct 28, 2015

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Comment from Hotel Management

Oct 31, 2015 by Shelli

Thank you so much for your comments. We appreciate hearing the good from our guests as well as their constructive comments. We look forward to having you stay with us again.

4 out of 5

Good Value

Cons: Noisy
Clean, and comfortable! Walls are a little thin but not too bad!

Posted by on Jan 27, 2012

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2 out of 5

great location otherwise just okay

Pros: Free breakfast
Cons: tired hotel
this hotel is in a great location, easy access on and off the highway. there's also a gas station right next door. other than that, not so much. a large part of why we picked the hotel was the indoor pool (not many budget hotels in the area have indoor pools) and it was closed for maintenance the entire week we were there. on two occasions the ice machine was not working. the hotel itself is just kind of tired, the mattresses were so worn out. we were happy with the cleanliness of the room, the maids seemed to do a good job. breakfast was pretty standard. the front desk staff was decent but i felt like they were really stressed out, like the management didn't care about them or the hotel. we were really disappointed because we've always had good experiences with comfort inns, i guess this one is 'privately owned.' we paid a little bit more to stay there too and it was kind of a bummer. if you are just passing through and need a convenient place to stay this is fine but for a whole week's vacation not so much.

Posted by , from Middleton, MA, USA on Jan 7, 2012

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About the Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park

Location 5811 Signal Ave Ne, Albuquerque, NM 87113

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park. Free self parking is available. This Albuquerque hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Albuquerque, NM (ABQ-Albuquerque Intl. Sunport) (20.1 km / 12.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites Alameda at Albuquerque Balloon Fiesta Park offers 68 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No cribs (infant beds) available
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn North Albuquerque
  • Comfort North Albuquerque
  • Comfort Inn Suites Alameda at Albuquerque Balloon Fiesta Park

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.